Petit Hotel Shitaka

The owner very friendly Sauna and onsen very cleanJapanese style room was very nice nice view The lifts so close by

We didn't enjoy our room and got another one. Thank you for that. Our room didn't have balcony and booking said it had balcony.

The entire hotel is looking a bit tired but contained everything we needed for a great few days on the slopes. Beds are amazingly comfortable. They made an extra effort with being a vegetarian! Big points in this country. The cereal was great too! Small public bathing area but not busy so, again, more than adequate. Unfailingly polite family owned place.

However, a traditional Japanese New Year breakfast was provided, which contained lots of delectable seafood and sake. Not the best for a tee totalling vegetarian.

Location, friendly staff, ski/snowboard locker rooms with hotel and outdoor entrances.

Nice spot, right next to the slopes, super convenient in the mornings if you want to ski happo one, but the walk up the hill in the afternoons is rough!

The location was at the top of a very steep hill which was often icy, but overall location was still very good

The staff was incredibly helpful and nice. There was an English speaking staff that made the experience easier. Although the staff don’t speak amazing English, they try their best with every interaction and I felt very welcomed

Close to beginner slopes. People staying during my stay barely seemed to use the sauna and public bath so that was good

Ski-in/ski-out location next to Saka 2 Lift, take it up & ride down to Gondola Adam. All lifts open at 8:00 am. Hotel has heated ski lockers, fits skis & accessories but a bit small for snowboards. There's a non-heated connected room where snowboarders can leave their boards. Slippers available at main entrance & at board room. Overnight waxing available for 2800yen. Room is basic, but for the price and ski-in/ski-out location, a great value. Hotel's location is higher up the hill from town so it's a bit challenging climbing back up to the hotel, esp if it's snowing or black ice. It's a few min walk down to the first group of restaurants, 15 min walk to Lawson's. The walk back takes longer going uphill. Taxis are very difficult to get (like, pre-arrange for days in advance), just bet on walking or rent a car. Food is pricier the closer to the mountain/hotel you are. Hotel breakfasts worth the convenience & are yummy & filling. They have a 3 day set menu of eggs & bacon, eggs & sausage, or egg & veggie torte individually served to you. Bread, rice, miso soup, yogurt & cereal, and drinks are all-you-can-eat buffet style. Breakfast is served only from 7:30-8:00.The hotel is mostly quiet but you can clearly hear your neighbors' conversations if they're in the hallway. Sadly, no bidets in room, just in the lobby restroom. Bathroom door has an open vent, so be comfortable not having complete privacy.The younger staff is very friendly, the older staff were courteous.

The staff are warm and welcoming. They introduced us to the place - where the board storage room is, dry room etc. and that helped us a lot! They also helped me to fill up a ta-q-bin form so I could ship my snowboard bag to the next city I was going to! The staff were amazing and kind! The room was for 4 people. The beds and blankets were really comfy. It has a vintage/cottage vibe and the warm lighting made it nice for resting. The one issue is probably that it gets really dry at night when you keep the heater on. So we opened the window slightly to let air in for ventilation and moisture. We made do for a week though. Bathroom was also straight forward, clean and good. Always topped us up with amenities daily - fresh blankets, extra toilet rolls, etc. Balcony was nice too! Liked the view lots! Dry room/locker room was a bit cramped with how many people were trying to dry their stuff and hanging it everywhere. But no complaints, we just did what we needed to! The public bath and sauna were great as well. The place is also up a hill, it is quite a walk up with your luggage if you don't have transport. Honestly we got used to it by day 3 haha. The hotel is right next to Happo One Shirakaba Lift 2 - good for beginners with easy green and reds. Short stroll to the Gondola Station as well. Lift tickets can be bought at the hotel too! There is no convenience store nearby so definitely stock up! Only a vending machine for snacks, beer and water. Honestly we had a great time, came back to rest and recharge. It was worth the price and the experience. We had lots of fun!

Good location, right by the slopes. Ski in/ski out.Very nice staff. Good equipments for skiers snowboarder with a dry room/locker room and everything you need.Discounted ski pass available at the hotel.Decoration and furnitures are a bit old but room is very comfy.The breakfast is great!Thank you for all it was a great stay!

It would be a great plus to have a pick up drop off service to the bus terminal.

The location was great. Staff were friendly. Room was a decent size.

The room and building is very old. Our room had blood stains on the carpet and the beds were very hard.

Right next to the mountain which was perfect as we snowboarded. Great having the ski lockers and mud room to use afterwards. The room had really lovely views and had the most comfortable bed during our stay in Hakuba. Staff were incredibly friendly and helpful - even assisted us with booking a taxi when we checked out.

The property is on top of a very steep hill - if you do not have transport/taxi booked to pick you up from the Happo One bus station it is a very difficult trek! An important tip to consider if you don’t want to be walking up a very steep hill every night after going out for dinner or drinks.

Very nice staff and ski in ski out location! The staff even have an affordable hot wax service in house. Warm and tidy Japanese style rooms.

Due to demand prices seem to have increased from last season.

View from the window is fantastic - overlooking the ski slopes directly .

Tje facility interior is worn down and old. The bathroom is just plain old plastic capsule that smells bad inside. The bed frame is worn down and squeaky.. The carpet is soiled. This is a 1-star facility.

Location is awesome, ski in, ski out. Also short walk to green runs for beginner in the group. Staff very friendly and accommodating. Onsen and sauna dated but nice.

Main feature of breakfast was eggs - not great if you are allergic / don’t like eggs. Hotel is quite dated and bathrooms in room super small.

Friendly staff, great breakfast and nice onsen/sauna

Very lovely workers at the hotel. Great location and super easy to get onto the slopes early in the morning

I wish there was an outdoor Onsen part of the hotel. Could be enclosed but the fresh cold air and the onsen would be nice

Spacious room and so close to the ski lift! The sauna and shared bathing facilities were fabulous after a day of skiing.

Good value for money in a ski resort

Need to take a taxi to & from bus/train station on arrival/leaving. Difficult to get taxi. Can walk but not great in heavy snow!

The staff were amazing, very attentive. A few hundred meters to ski school and slopes, so convenient.The breakfast included was wonderful and dinner was like fine dining, presentation, waiters outstanding. Absolutely delicious Our room was probably not the best at the hotel as the window faced a mountain of snow and a kitchen window but we booked very last minute. It was still comfortable

Location - very good. Ski in/ out next to Shirakaba 2 lift. A 3 min walk up the hill to Kokusai lift where Evergreen ski school is. Dinner - French dinner course was a civilized way to end the day after skiing. And much simpler and better than eating out.

Hotel itself is obviously dated, so don’t expect modern new luxury.