About
Experience an abundance of unparalleled facilities and features at Hotel Hakuba. Maintain seamless communication using the complimentary Wi-Fi at hotel.For visitors traveling by automobile, complimentary parking is available. Reception assistance is offered at the hotel featuring luggage storage.For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.For visitors wishing to smoke, designated smoking zones can be found. At Hotel Hakuba, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience. A few accommodations within Hotel Hakuba offer unique design elements such as a balcony or terrace. Certain rooms offer in-room amusement features such as the television for your enjoyment.In select rooms at the hotel, a refrigerator is available for those moments when it seems necessary.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at Hotel Hakuba. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. At Hotel Hakuba, guests can access vending machines that provide light snacks and beverages 24 hours a day.At the hotel, discerning guests can also enjoy on-site culinary facilities like shared kitchen tailored to their preferences.During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.Engage in delightful snow adventures with other visitors, assured that ski slopes is effortlessly reachable while you relish the finest winter experiences.Conclude your holiday perfectly with a visit to massage and spa on your final days.
176 Reviews
- Cleanliness
- 9.0
- Staff
- 9.4
- Location
- 8.7
What Guests Say
- “Good staff and very helpful, excellent food and environment”
- “Location, beautiful setting with expansive Mountain View.good local restaurants close by. Natural onsen, the outdoor onsen is beautiful.…”
Top Amenities
- Restaurant
- Free Internet Access
- Free Parking
- Spa
- Kitchen/Kitchenette
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Twin Room
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/1Enjoy the view of the Northern Alps! Western-style twin room above 3rd floor Non-smoking / 27 squ…
- Air conditioning
- Nonsmoking
1/1Standard twin Western room type Non-smoking / 27 square meters
- Air conditioning
- Nonsmoking
1/1Spectacular Northern Alps view Top floor guaranteed! Western-style twin room Non-smoking / 27 squ…
- Air conditioning
- Nonsmoking
1/1New this summer! Western-style room + living room Deluxe twin Non-smoking / approximately 60 squa…
- Air conditioning
- Nonsmoking
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What Guests Loved
Based on 176 reviews
Pros +
- Good staff and very helpful, excellent food and environment
- Location, beautiful setting with expansive Mountain View.good local restaurants close by. Natural onsen, the outdoor onsen is beautiful. Breakfast buffet has so many options and delicious. Free shuttle to bus station and ski resort.
- The hotel is beautifully decorated and very clean. There is a safe in the room and the bathroom is well separated. The b
Cons -
- -
- We need to contact a restaurant to reverse a bill as they double charge our credit card twice. Need help with the translation due to language barrier. Explained to the staff that we just need translation from Japanese to English and will not hold them responsible. But staff refused to assist as it has nothing to do with the hotel.
- Beds were rather hard (really just personal preference)
Good staff and very helpful, excellent food and environment
-
Location, beautiful setting with expansive Mountain View.good local restaurants close by. Natural onsen, the outdoor onsen is beautiful. Breakfast buffet has so many options and delicious. Free shuttle to bus station and ski resort.
The hotel is beautifully decorated and very clean. There is a safe in the room and the bathroom is well separated. The b
We had the best stay at Hotel Hakuba. It was a very warm, informal but efficient hotel that had everything we needed. Breakfast was exceptional, the view was breathtaking and the staff were really lovely. We will be back
Nice mountain view from the room
We need to contact a restaurant to reverse a bill as they double charge our credit card twice. Need help with the translation due to language barrier. Explained to the staff that we just need translation from Japanese to English and will not hold them responsible. But staff refused to assist as it has nothing to do with the hotel.
Friendly, helpful staff - excellent service. Wonderful food at breakfast fans evening buffet. Great location set in nature, Mountain View’s and near slopes. Close to bus and train station. Indoor and outdoor onsen.
Beds were rather hard (really just personal preference)
The staff is very friendly. Cozy hotel.
The buffet line is mostly the same throughout the days we stayed.
- Spacious room- Great breakfast - Awesome dinner- Superb room view- Great staff- Close to happo one skii resort
- only 1 pillow per bed
Nice facilities and staff. There was a free shuttle, too, the snow fields.
It was a little far away from the snow fields to walk.
Close to town, clean, staff very nice, loved the Onzen so relaxing.
The breakfast and dinner selection was amazing, so much choice and variety. Restaurant staff also very helpful and friendly, especially Tabata Sang - made us feel so welcome.
Somewhere close by for lunch. In house hotel food would be good. Surrounding cafes didn't have any food at lunch time.
Hotel very comfortable and clean.Room size very spacious.Staff are really helpful. Picked us up and dropped off to train station. Restaurant buffet breakfast and dinner included was nice if you didn't feel like going out.Shuttles to ski fields were good.
nice clean and comfy hotel with warm service and very helpful staff.plan to stay here next winter season.
Free buses from the hotel straight to the ski fields.Staff were very helpful and friendly.
More information given about the night loop bus.
Extremely welcoming with a very traditional Japanese feel and fabulous onsite Onsen
A little far away from the ski resort although the shuttle bus made it manageable
Breakfast and Dinner was included in a large restaurant so you never had to wait to be seated no matter what time you arrived. The meals were buffet style and different each night, covering everyone's tastes and dessert was awesome too.Our room was a surprise with a little kitchen and a view that was exceptional. Lockers are provided for your snow gear at no extra charge, it was beyond our expectations.
Great scenery and was away from all the party scene, staff were so friendly, nice place to relax after a good ski day
Very helpful and accomodating staff. The rooms are quite spacious for japan. They also gave us access to a full dry room for all of our snow gear at no extra cost which was secure. Access to free snow shuttle was an added bonus.
The beds were not that comfortable and it was a bit of a hike from the bus depot if thats how you arrive. Not the hotels problem, but transport, taxi’s are very hard to come by. There could have been a few more western options for breakfast.
Everything went well, staff are amazing and couldnt have been more helpfull. We booked the breakfast and dinner option and were not disappointed. All staff were exceptional. Just all the little touches that one would not expect. Picked us up from the station at Hakuba and on leaving returned us on time we had requested. I only hope we are able to return again in the future. I just loved the Hotel, the area walking around Echoland, great Australian Cafe in main street had great food! Happo One was bit disappointing seemed run down and almost everything was closed. Lions Cafe on corner of Happo One entrance was excellent for coffee and food. We were there in November and were lucky enough to get snow which is what we were hoping for, what an enchanting place .Thank you all!! Suzi and Leslie
Okay one thing only we do not drink Green Tea, it would be a great idea for the hotel to have Earl Grey or English Breakfast as well in guests rooms. Yes they are available at Breakfast Buffet and Dinner Buffet. We love our tea!
The view from our room (altho partially blocked) is amazing. facing the japanese alps. And has a parking lot of dreams coz it is facing the mountains
room lighting abit dark.. but this is a matter of preference
Amenities & Policies
Amenities
Fitness & Spa
- Spa
Food & Drinks
- Kitchen/Kitchenette
- Restaurant
- Shared kitchen
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Health & Safety
- Health Services
- Daily disinfection
- Professional cleaning services
Kid Friendly
- Family Friendly
- Kid Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 10:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Children 3-4 years old will be charged accommodation fee of JPY 2,500 upon arrival. br/ Starting 1 June 2026, changes in local tax regulations will require guests to pay an Accommodation Tax at various updated rates, which will be collected separately by the property at check-in. The tax is determined based on the room rate and is charged per person, per night, as follows: 【Accommodation Tax from 1 June 2026, onwards】 For room rates less than JPY 6,000: None For room rates JPY 6,000 or more: JPY 300 (*JPY 200 for the first 3 years after the program starts) *For the purposes of the accommodation tax, the term “room rate” shall refer to the room-only rate, excluding meal charges and consumption tax. * Please settle the payment at the hotel upon check-in, even if you have paid by credit card in advance. *Applicable conditions for taxes, etc. are determined by each local government. For details, please check the official site of each local government or contact the hotel directly. *Taxes, etc. may change or be newly introduced without notice.
Location
Hokujo 5470-1, Hakuba
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