The Prince Karuizawa Hotel

The location & room view.

The restaurant and it's staff

The view is good. Also complimentary services( drink and snack) at Library cafe is great. Nice bed. Pillow is too soft for me but great for kids

Hotel itself does not have activity in winter . No laundromat. No onsen. No buffet for breakfast. Breakfast menu might not be for kids.

Beautiful location. Tranquility

The hallway is very long to walk to the room, and the hotspring facilities need to be traveled by bus, a little bit complicated but the service for there is good.

Everything was beautiful. The room and the view were very well done. Everything working there and the shuttles were flawless. The executive lounge was a treat.

A little out of the way, but the shuttle was very convenient.

Always a home away from home when travelling to Japan! Welcoming staff, always a warm fire and never too much trouble to ask for a lift back to the station. Have stayed here multiple times now and we look forward to rest and relaxation with the onsens and time spent in the forests of Karuizawa.

Nothing, but I do miss the Aragan body lotion you used to have in the rooms :-)

The hotel is located in forest with shuttle bus, it’s beautiful when you walk around in prince area.

I would recommend a Japanese style room

The proximity to the shopping mall and the hotel service.

It is too far from the spa. And we were being assigned to the ground floor rooms with outdoor entrance which was no good especially during summer. We therefore requested to move to the 2nd floor. The staff were very helpful. The hotel is too old and have to be renovated.

It was helpful to have the courtesy buses to get us to and from the town. We enjoyed the spa which was of a high standard, also the library area with complimentary refreshments and using the complimentary bicycles. The staff were extremely helpful.

The decor in our room was a little worn but everything worked perfectly.

Breakfast is amazing whilst the service level of the staff is wonderful. The facilities are a bit tiring but provides good comfort. Love the walk in the surrounding area. Great for a short bike ride.

The overall hotel and rooms may need upgrading. The welcoming drink idea is great but the area serving it is quite packed with customers.

Enjoyed the view. It was quiet.

Looks like rooms have not been painted or renovated for many years.

Nice view in the hotel garden. Room is clean and spacious, beds are comfortable.

Costs a bit high, but might be the busy season rates

The view from our room was beautiful.

Nespresso Machine not working. Must pay for parking.

The view from our room overlooking the pond was beautiful. It snowed the second day we were there and it was magical watching it snow and hang in the trees. The hotel was very quiet and peaceful.Our room was warm, spacious and comfortable. The staff were lovely, always helpful. The drinks available in the lounge after 5pm were great. The food was traditional and high class service.

The rooms are a little dated but they are very clean and comfortable. Breakfast is quite expensive but a traditional Japanese style with top class waiters etc. A less expensive buffet option may be better for some travellers.

Love the onsen and the guest services office where you can leave your luggage while you shop at their outlet mall. they even ship your luggage to your room before you check in.

the food options

There is shuttle bus from station to all the hotels and ski resort/ hotspring /shopping centre so transportation is not a problem. The view at the room is fantastic. Need reservation for breakfast where you can enjoy a delicious meal with great view.

Staff, bed and view

A bit far away from station but it’s fine to take a shuttle. No convenient stores around

It is pretty and with good location for skiing . It was the only ski place available when I booked

Everything is suuuuper complicated . They said they would let me pay online . Didn’t . They made me do bookings for skiing and spa in some obscure webpages in Japanese . Took ages to respond to e mails .My guests were not happy. The lessons are in one reception but the rentals in another and no one answers or gives directions, they don’t speak English .Should say they are a hotel just for locals maybe

Grand Prince is the quietest among all the Prince Hotels in Karuizawa. I enjoyed the quietness and relaxing atmosphere. The daily lounge facilities available to all guests from 10am to 8pm was great! The french dinner ( paid) was exquisite and reasonably priced.

The property itself is beautiful with fireplace. The free drinks and snacks at the library lounge is nice. The provide free transport to n from the ski centre.

it’s the furthest Prince chain hotel away from the station. You have to wait for the shuttle bus or call a cab. No drinks provided in the room as you have to have them in the library lounge. Minimal restaurant selection. No convenience store like the Prince West, no laundromat, no hot spring.

Free access to hot spring though need to take the shuttle. The hotel complex is big with a very good outlet.

If you wish to stay close to F&B and hot spring, better stay at the West.