Sheraton Qingdao West Coast

The excellent room size and the view from the room, also its location is perfect

Food smell

The hotel is beautiful, clean, modern, the breakfeast and dinner are amazing and the staffs are very polite.

There is not much to see near the hotel..

it was awesome! good to stay in. There are enough facilities to enjoy, such as a swimming pool, gym, lounge, etc

1. the window in the room was dirty. I don't think you need to clean every day. if you clean once a week the room would look much fancier2. poor food in the lounge. The liquors were enough, but the food was only small pieces of bread and fruit. it would be nicer if you offered some more foods3. the hall near the front desk was too hot. need more AC.

Location was great and the staff were excellent. All of the staff were very kind and helpful. The room was a great size and comfortable.

My only complaint is the drainage on the shower. Because the drainage is slow, the water overflowed and got more of the bathroom floor wet. I could tell that this was causing severe water damage to the wood of the bathroom door.

nice hotel, clean, room is spacious.

The facility are all clean and nice, quite new; Lobby view is awesome. Reception was very helpful.The only downside is about the Gym management. I went to gym in early morning, 6:30am, 1st one in, work out, but can't find a single clean towel to use. There were only a few used towels in the baskets, so definitely not many towels were prepared in the gym.Called the service desk, in the begining, the lady said gym staff only starts at 10am "Means no service I take". After I insist to get a clean towel, she rang somebody to send one to the gym. This can be managed in a much better level. Other than that, still a very good hotel.

Location and other facilities were good

It was a very cold time in Qingdao. I requested for maintenance of the AC in the room to make it warm in the room and although the technician came and checked the AC , there was no further improvement on the heating system in the room. The room was still cold. The AC controllers in the room was replaced and it was still not working as expected. Very poor quality AC Controllers!!!

Good, clean hotel, very good breakfast, wonderful terrace and lobby, short walk to bay.

It got chilly, as AC did not heat.

very good breakfast and the hotel was really good and comfortable

not alot to do around

It was a very nice dinner buffet — and breakfast buffet as well

That the lounge snacks was in the large restaurant, which was not a nice replacement for a nice lounge.The restaurant buffet is nice, but quite noisy and pleasant area to relax..

They had breakfast cereals, and the bed was super comfy. The view from the room was nice, the room was large, and the desk was very comfortable to work from. We successfully ordered room service once (they don't speak English on room service), and the burger meal was delicious.

ufff...where do I start:1. Someone forgot to tell the computer that it was supposed to price gouge for the labor weekend. They had put the inflated price on Booking.com but the Marriot computer system doesn't seem to allow price gouging and was giving the standard room rate. But the problem was solved by the stroke of a pen and voila, 30% increase - the power of the pen (and sssshhhhh... don't tell anyone in Marriot.com ;-)2. Make sure you don't ask for a 1 hour late checkout. You will be refused3. Bring your own internet (the one in your room may stop working)4. Bring your own A/C (the one in your room will be broken)5. Don't bother trying to watch the 2 English channels on the "mini" TV (CNN HBO). They don't work6. Room service works sometimes. but not in English7. if you use the pool, don't go too late, the changing rooms are a mess, towels, flip flops, strewn about...8. If you are on the 17th floor like us then you have access to a special lounge.. good to know, but no one in the hotel will tell you.. we found out on Chinese weibo, on the last day.9. oh... if you want points on your Bonvoy account for your stay make sure that you don't use booking.com. Otherwise, they will refuse to give you the points (but they will take your email on the excuse to "check" and then send you a feedback form to fill out)10. A positive is that the parking, even on the Mayday weekend, is COMPLETELY empty... probably because the Sheraton is only one wing of the building you see in the pictures. The other wing, Sophia, looks like it has been abandoned. I'm pretty sure this hotel will be abandoned and demolished soon, also. So if you spot any yellow diggers approaching get out quick !!11. This is not the location you want to be in if you want to see QingDao. It is a business/residential area. The "real" QingDao is on the other side of the bay, ShiNan. That is where you really want to stay.

during my stay in the Qingdao Sheraton hotel, i have enjoyed my time there the staff super sweet and helpful, the ocean view was magnificent.. i do recommend this hotel very foreigner friendly!!

good buffet

the room is very run down with a terrible stench

The breakfast had an excellent variety of Western and Chinese food and was very delicious! The rooms matched what was advertised on their website and were very clean. Also the beds were comfortable and the view of the sea was fantastic. The staff were friendly and helpful and could speak an appropriate and professional level of English. I will definitely stay here again!

The view and the buffets were the only bonuses for staying there.

Check in and check out at the front desk was a nightmare, only 2 front desk staff for at least a dozen people waiting to be checked in & out, and no one helping me with my luggages, I have to drag 2 very heavy large luggages to my suite upon check in and to the car outside when I checked out, all by myself!! The air con in the room was horrible, I couldn’t sleep for the 2 nights there, only one air con control panel for the entire one bedroom suite, the air con was noisy and blasting air onto my head the entire night, terrible indeed. The floorings of the room were very run down and squeaky.

Location is good for business travelers

Smoking is allowed inside

breakfast is my favourate! predominant place

Environment

Public transport not so convinient.

If something happened, the staff helped and find solution quickly. Thank you.

Room and breakfast is good

Very welcoming and nice staff.