Hyatt Regency Qingdao

Beautiful hotel in fantastic location, food was delicious and staff superb. A thoroughly enjoyable stay

The location was amazing seaside. The hotel was superb clean, amazing services by the staff. The lounge was good and food was amazing.

Except for issues with the cooling, nothing was not to like about this hotel. But, the issue was resolved by the professional team.

Great breakfast, shopping mall nearby, subway station is also close to the hotel. Beach is fantastic! Room was good enough, clean and cozy.

the staff was not happy with visitors in the evening and did not hesitate to express dissatisfaction with having to serve someone at 11 p.m.

Room was upgraded - instead of sea view I got large suite. It was suitable as for business, as for rest. There was good view to part of the beach. Possibility to walk on the beach - additinal pleasure. Breakfast was probably on of the best I tried in China.

Colleagues were not satisfied by restaurant - the staff was not happy with visitors in the evening and did not hesitate to express dissatisfaction with having to serve someone at 11 p.m.

The hotel is right on the beach so you get a stunning view all around. The lounge access was good and the staff in the lounge were exceptional as they were accommodating and attentive.

The front desk manager is rude and obnoxious. He is not willing to listen to suggestions and he gave us the wrong information about the beach and swimming conditions which was exceptionally annoying as we booked this hotel because it has beach access and if we knew swimming at the beach would be a problem then I would have just booked a hotel closer to beach no1 which was excellent. If you do not know something, then rather be honest and say you are not able to comment on the matter as opposed to say it’s “government policy”. It’s infuriating when people share misinformation.

we enjoy our business meetings on Qingdao ,city was busy hotel workers help us any question ,thank you!!!

I looked the direct beach access. The view from my room was great. The lady at the Beba restaurant was also very hospitable and friendly. She helped me to find a jazz bar when I said I wanted to hear live music

My room was extremely dusty and my spy camera/ microphone detector was going off in the room ( the side table next to the bed). This made me uncomfortable, so I checked out after one night. The bed was very hard, and way too small for a deluxe king room. The bed cover was also too small for the bed, in a nutshell, I had a very uncomfortable stay. Made me rethink booking the Hyatt Regency hotels in the future. The shower/ tub water was Luke warm, it’s currently winter so that was a let down. For some bizarre reason, the bath tub had light brownish water coming out when I decided to take a bath in the evening. It was a horrible stay

I received a room upgrade for Christmas with lovely ocean view. Club access is excellent value. Breakfast and Christmas ambience was beautiful. Staff are all very nice.Thank you

Excellent breakfast, good room.

Cold in the restaurant in winter

Not good. Not valuable.

Room not ready in 3pm. I check in room at 4pm, until 5pm I got room card. Check in girl not professional and friendly.

Close to the beach

They couldn’t see my booking.com reservation and recommended me to contact customer service.

nothing special

Service should be ranting 1 star. It didn't match 5 star hotel. Check-in was so slow and the male staff at the front desk spoke so "gently" that we barely heard him. Breakfast service was ridiculous. Booked 2 rooms both including breakfast but only 1 guest was allowed to get in the cafeteria. Argued with staff for long. Should have been better.

Good breakfast right next to the sea and a shopping mall close by

Great location on the water front, staff were amazing and very accommodating for me as I did not speak mandarin. Appreciate all the effort to help me with Taxis and other things. Gym was great. Breakfast spread was very good, although could be more vegetarian options. Room was very spacious, comfortable and clean. Loved it here.

A little more vegetarian food options for room service menu.

room and all equipments are clean

I booked the room including lounge but hotel staff told us we can use lounge if we pay extra. it doesn’t make any sense

Nice hotel on the beach. Lacking a lot to do if you are looking for more that the beach. That said very nice area.

view / access to the sea / the Chinese restaurant (highly recommended) / swimming pool and spa facilities / 10 mins walk from metro station

breakfast, wide selection but quality could be improved.

The facilities were wonderful and the staff really attentive, even with very small details.

The heating wasn’t adjustable so the rooms were a little uncomfortable but they provided a fan which helped immensely! Also the in-room dining wasn’t up to scratch really.

Bad

1 adult, two teenagers.It was a very disappointing 5 night stay. Starting from arrival, no welcome, no help on take baggage, room was not ready and got disappointed because I booked a room for 3 person with breakfast included, but they insisted the breakfast they include is just for 2, third person need to pay, took some discussion to get also the third person included. After getting into the room found some big marks on the window, some handprint and worst then all, someone licked the glass before, all still there, so the sanitation of the room is not happening in the hotel, I also found some pills of previous guest under the bed. Amenities in room where just for one person, even we clearly booked and paid for 3. Need to asked several times to get some bath shower gel and water. We were in a no smoking floor, but aside elevator there were several cigarettes waste, so were smoke smell. I asked concierge some tips suggestions to visit Qingdao, she told me better i browse internet and book ticket myself. Breakfast, first day we’ve seen a guy putting finger inside the buffet Nutella vase, then liking chocolate directly from vase. Nobody supervising. It was honestly disgusting as the vase then was still there till last day of our stay. We tried to rent hotel bikes.. went to all the process, deposit, papers… once on bike ready to go found out the tandem was broke, no other choice for my younger one. The lady said she new the bike was broke, but haven’t checked if someone repaired, no idea on when could be fixed, so we had to drop it. The position on the beach it is the only good point for this place, but you need to be aware there is a waste small river coming out from aside hotel and as the small sign say “if you love your life” you must move much further to bath, hotel will not mention about it. After 20 years up and down in China, I have to say this is the biggest disappointment I got on a 5 star, the structure is nice, but the service and attention to customer is com

Great location with exclusive access to the beach for hotel guests. Rich selection for breakfast and it’s just wonderful to sit outside with an ocean view at good weather. Hotel facilities are clean and staff was friendly. Will come back soon!

Locating right next to the beach means a bit distance to the city center, with 20-30min. drive from/to the hotel.