Best Western Suites Le Jardin Caldas Novas

The breakfast was excellent. The meals were prepared fresh and by request. You could choose the type of egg and the staff was there to prepare it and to bring to your table

Everything was perfect. No concerns

The pool area the room and the restaurant was nice

The towels the beds and the prepaid card

Nice hotel, very good breakfast. Clean rooms. Nice pools.

Very simple rooms. They were not ready when we arrived. Not a good bar service at the pools.

Breakfast was simply amazing with so many options. The restaurant staff is always very polite and they get out of their way to make us feel at home. The pools are clean and the live music is great! It's simply a beautiful place to spend time with family and chill out.

On weeknights there weren't many options available for dinner, they had a limited number of dishes on the menu and it wasn't the usual "all you can eat" of the weekend. But the food was still delicious.

beautiful, clean, staffs and waiters so nice ! Food in general very good ! thousand of options ! pools very clean and very very hot !! perfect !

nothing ! just could improve the wifi signal when it’s crowded and improve the TV reception !

The pool area was excellent. The beds were very comfortable. Good shower. The food was good.

We had problems with the air-conditioner in the first room but were moved to another....unfortunately the air-con was very noisy and no wi-fi, so we had to move again. The credit card for the hotel is over complicated, but it works.

the food is good and with lots of options to choose from

This is definitely not a 4 star hotel by North American standards as advertised in Booking.com; it is a 2 star at best. The rooms are completely rundown and the mattresses are a cheap as you can get. The pictures shown on Bookings.com of the property are misleading. The pools are overcrowded, the outdoor space is too small for the amount of people, yet the pictures show it as if it was very spacious; it is not! The lobby is decent but everything else is very low quality, or rundown, especially for the price paid for the stay which was the equivalent to the price you would pay for a high class hotel anywhere else.

Liked the restaurant. And the swimming pools

There was no clean towels in the room had to ask for them and the next day when the room was cleaned, still no clean towels left had to ask for them again

FoodLocation Room size Pools

Lack of towels Number of elevators Cleaning up the room too late

Food was excellent. Room was small and poorly equipped. Some aqua facilities outside were out of order and poorly operated.

Inside the room and outside facilities.

Good, but the air conditioner wasn’t good

Cleaning, good country song

Staff

Very bad internet connection and TV

pools

service seriously lacking

excelente

as piscinas

Not as expected

Superb

Exceptional