INFINITO HOTEL & SPA Nanki-Shirahama

Beautiful view. Food is great. Staff are very friendly and helpful. The hotel located on the hills. There is a free shuttle bus to JR station and main sight seeing spots every hour. They even sent us to JR station early in the morning.Highly recommend!

Beautiful room with spa on balcony. Great views from room.

Considering the price, the fixed course breakfast served on two days out of four was below expectation. The hotel was almost empty for two days and then full for the next 2 days.

The staff is super nice and helpful! Japanese restaurant is super good and onsen is so relaxing!

The only thing is that hotel is on the hill so needs to walk a bit to arrive.

Beautiful location with breathtaking view of the ocean and beach below. We came during shoulder season and we did not come for the beach so being up on a hill was perfect, away from the more crowded areas. The massage at the spa was very relaxing. Rooms were spacious. I had dietary requirements and the staff made sure everything was taken care of.

At first glance outside the entrance, the hotel looked really lovely but inside, it was a bit run down. Wall panels were peeling off (see photos). Bathroom was very small. Some regular amenities were missing, eg there was no tissue, there was no desk with mirror. The day we checked out we saw a lot of repairmen come to do repairs so hopefully it will be done up before peak season

Free shuttle for pick up from JR station and Tore Tore market.

Location is kind of far from the public bus transportation.

Breakfast is good. View is good for ocean view room. Good service

Choice of food is limited

Amazing hotel with incredible views. Service was excellent. Room was incredibly clean and comfortable. The private outdoor bath was so relaxing. The public baths also offer an incredible view. The hotel itself is located in a fairly isolated area from the town, but they have a very convenient shuttle service that you can reserve to pretty much get to all of the big attractions in the area. They also come to pick you up from the train station and drop you off on your check out date. Amazing hotel and highly recommend.

Just was not able to spend enough time here. Otherwise really do not have any issues with the hotel. Again, amazing hotel and comes highly recommended!

Hotel located on the hill, very nice view. Room is clean and comfortable. Breakfast and dinner are great.

Our room a bit far from reception area.

very beautiful onsen, comfortable stay

we met a group of tourist with children. They play inside the onsen, yelling and running

The grounds and onsen are very well maintained. The location atop the hill gives a stunning view. Though it's a bit out of the way, nevertheless the free shuttle service is very well organized. The atmosphere is absolutely relaxing.

The buffet breakfast can have more varieties. Kaseiki dinner wonderfully presented, with emphasis on 'fish' which is good for sashimi lovers. Personally I would prefer to have more meat or different kinds of seafood.

The hotel is in a good location with a beautiful viewStaff helped with shuttle bus to and from beach

The bed was not comfortable. Pillows are very soft and not comfortable.Food at the restaurant was not great Breakfast was very basic

We had our breakfast in the restaurant with a beautiful scene. The breakfast is good with a variety of choices. Especially we love the honey (from local Japan) as offer in the breakfast buffet. Our family like the honey a lot. Also the Japanese style breakfast and the bread are all good.

We are a bit disappointed with the dinner. We chose one Japanese style and one Italian style for 2 nights' stay. The taste is not as expected. Especially the fried fish we had for the Italian dinner which is not easy to eat by the kids. The location and services of both restaurants are good though.

Great view, onsen and restaurants.

The rooms are old and dirty. Except for one super helpful man, the other male staff are pretty useless. They couldn't even follow their own schedule with cleaning.

Good view. staff nice

Had a VIP come there Had a 2hour lock down Had to stay in room . like jail.

Wonderfully maintained property, lovely views, friendly staff. Good food - breakfast, Japanese and Western. Loved the fact that the hotel picked me from and to the train station, and also brought me to Tore Tore market. Lovely onsen views too.

Would have been nice if they offered a pick-up or drop off to the Sandanbeki Cliffs and Senjojiki platform. Heh.

I arrive hotel late, the staff take me to the restaurant directly when we just arrive the hotel. And wait us finished dinner to do Check-in! And bring us up to our room, very very good service !! And the staff give good suggestions for us to visit famous spot around the area !!

Big and clean room, huge outdoor onsen for my room type, conveniently located next to a golf course which is 1 min by foot

Dinner and breakfast less delicate compare to other onsen hotels of the same price range

Breakfast is nice. Rooms are comfortable. Hot springs are nice.

The staff are amazing. Attentive and friendly from before we even walked in the door. They made every effort to look after us. The infinity pool did not disappoint. The views and condition of the onsen pool were exquisite and created a relaxing yet exciting atmosphere. Dinner at Nagi was delicious. The beef especially and the sashimi. A massive surprise was a pianist performing a short sweet set as we relaxed in the lobby after dinner. A lovely end to the night.

View, hot spring, services, everything