Daiwa Roynet Hotel Kagoshima Tenmonkan PREMIER - former Daiwa Roynet Hotel Kagoshima Tenmonkan

Location. Staff. Bathrooms are excellent.

Not many facilities.

The location was good. The tram stop is right in front of the hotel. Shopping and eateries are located nearby

There isn’t parking at the property. The nearest parking is a good 5-10mins walk away. And there isn’t a drop off point for us to off load our luggage. We had to drag our luggage from the carpark to the hotel.

Room was spacious ... including a bath (complete with bath salts & face mask)

Entrance is on 7th floor facing main road ... this should be on the information of hotel so that hotel guests can make an informed decision

Nice room disfunctional management

Booked exact same room class. Was made to move after a demand for 1000 yen. . Extra work for cleaning staff. Rude communication.

The property was smack dab in the middle of town. Lots of eateries and the front desk even has a map of all the ramen shops around. Small Donki down the street. We wish we had more time to use the cable cars.

Parking. Tip: The entrance to the hotel has a map - use the QR Code. Or contact the hotel to send a pdf of the map to you. Be careful of one way streets and narrow two way streets.

The location is fantastic. Surrounded by shops and restaurants. The city tram is just 2 mins walk. Very comfortable stay in Kagoshima.

Certain staff might need to improve their customer service

Nice size room

The ridiculous process of notifying of cleaning towels being put outside the door, having to go pick up your coffee and other things at the front desk was ridiculous

A beautiful, modern hotel in a great location. Loved the area, convenient with lots to see and do. The extra touches within the rooms and amenities available made the stay very memorable.

Without us asking, the upgraded us to volcano-view rooms, which was awesome! The rooms were comfortable, with nice bathtubs in the bathroom. (You could grab packets of epsom salt in the lobby, along with a bunch of other neat amenities, such as facial wash, hair oil, local yuzu tea, etc...) The front desk was awesome and special kudos to Luo, who was extra helpful. He called our next stop for us to tell them dietary preferences in Japanese. He also booked us shiatsu massages nearby. (We chose to walk to the shiatsu place, but they also had the option to come to your room.) My friend declared this her favorite hotel chain in Japan after our stay here.

Parking as a little bit of a walk away and there was not drop off area for dropping off someone with luggage. But the way this city is designed, there is no way for parking at the hotel itself, so we understood. (There was plenty of parking. It cost us 1000 yen per day. You can get a map to the lot from the front desk or entrance.)

A very small room but comfortable and with a view of Sakurajima. Staff were very helpful.

Location great. Bed and bedding very comfortable. Quite small for a superior double room. View fantastic. Staff lovely.

Very long wait to be seated for breakfast (almost an hour from 7:45am). This has disrupted our morning plans. This size hotel should have a much bigger breakfast restaurant.

We spent five wonderful days here. The hotel was very clean, and everything went smoothly. The Japanese-style breakfast offered a great selection, and the staff was exceptionally kind. The location is perfect—right in the heart of the Tenmonken shopping area. We highly recommend this hotel.

Great location. Very nice rooms. Everything very new.

good location(center of downtown), new facility

The parking lot is little far. (5 minutes to walk)There are not many breakfast menus.The bed is small. (short length)

Great location and clean room.

Relatively small

Great location, nice room, decent price. Easy access to all types of transportation.

There’s no space to put clean clothes in the bathroom. It would be better to have a hanger or something like that.

Location, breathtaking views, cleanliness and loved the hair curling iron and straightener! No shortage of amenities! Literally smack bang in city centre surrounded by an array of eateries and shopping! 10 minute walk to Ferry terminal! Tram right outside Front door! Great stay as base to explore Kagoshima!

NA

Location is good, hotel is new with nice view

On site parking is unavailable

Convenient location to food, sight seeing and shopping

Car park is too far from the hotel

Location of the hotel and hotel is big and modern

Room is small, no place to put luggages. Bathroom is small and find it hard to hang up my towels and find space to put even my toiletries case.