The Port MARINE

Though basic, the room and the bed was extremely large by any standard. The skincare amenities were top notch! The service was nice. I was able to leave my bags until check in, allowing me to head out and enjoy some sightseeing. Check out was also simple and easy.

This is a nice, basic hotel - no frills (except the yummy free juices and lemonade in the afternoon). It’s very clean and comfortable, and the welcoming staff are professional as well as friendly. The location is close to the harbor as well as the big shopping mall. There’s even a laundry room. Highly recommended for those on a budget who don’t need the frills.

A very nice hotel. Comfortable bed very good shower and bath. Very good value and very central

Quiet hotel, quiet rooms, friendly staff

Disappointing

We found a live bed bug on the bed. Hotel staff were professional and offered a new room.

Hotel was very clean and comfortable. There’s a coffee/tea machine in the room. The bathroom was very small but it was brand new and very clean.There’s a reception so we could store our luggage before the check-in time, and a sitting area in the lobby. The hotel was walking distance to the ferry port to Yakushima and to Tenmonkan.

Room and bathroom were small but it was fine since it was very clean and new.

The location is good with only few minutes walk from the nearby tram/bus station, lots of restaurants, drugstores and shops within 10 minutes walk. Staff are very helpful. There is no extra cleaning services (unless extra pay) but extra towels, bottle water and brushes are provided daily. Rooms is very spacious, beds and lightning are comfortable. Extra stuffs are provided which is out of our expectations, like hair straightener and air purifier.A good stay and my family members love the stay too. Thanks very much ! I would recommend to my friends whom would visit Kagoshima!

Shops and even shopping centres are usually closed before 8pm, may not be a suitable choice for having a night fever XD. There are some sound from drainage in midnight (only because I worked overnight and hear that), not a problem if you would going to sleep.

The property felt new and was nice and clean. The rooms were large.

There is smoking floors (including the one where the washing machine is located) and they smell bad. We went down to the lobby one night and it was full of smoke.

Excellent location walking distance from the harbor and shopping/dining center. Large room, friendly and helpful staff, cute gift area in lobby. We were able to leave our luggage after checkout.

The beds were really hard. It was very easy to lock oneself out of one's room.

Really spacious and bright room. The king bed. Throughout the building and my room were clean. Staff was helpful. It is located within walking distance to Tenmonkan.

Super close to downtown. Great staff, spacious room and everything was so close such as convenience stores and restaurants.

The hotel is in excellent shape and cleansed comfortable and staff is very kind and smart. The receptionist was outstandingly helpful! We wanted to take the ferry to Yakushima and he did help us organise everything & even came to the ferry port to support us getting a different ferry when our first ride wasn’t possible. A very kind man.

My room (single room for non-smoker) is much spacious than I expected. Loved the coffee machine and coffee capsule they provided (they also had the ready-made coffee kettle on the ground floor). The staff was very helpful and they walked out of the hotel to show us directions when asked :) It was a nice stay :)

I was only able to find two power points. Not a big issue at all if you have not many electronics to use/charge after a day.

Perfect location in the center. Friendly staff, very helpful. Very clean. Quiet street, just off the main shopping artery.

Clean, good value and good location to get to ferry terminal.

Clean, calm, good location for yakushima ferry

Change refrigerator and air conditionet

Great location if you need to to to Yakushima. Also near the shopping centre and good bars/restaurants. Clean room, nice folks.

After taking a bath, the whole bathroom submerged in water and left a sewer smell.

Very close to portVery clean Very comfortable for the familySizable room

Nice hotel just minutes away from the main Kagoshima street and near the port. The hotel is clean with friendly staff. The room we stayed was fine and we got same room first night and upon return from Yakushima.

No complaint

Location is close to the ferry terminal so handy for travelling to Yakushima or Sakurajima. The room was surprisingly big!

The hotel staff made copies of our residence cards when we checked in. This is not legal even though it is a common practice in hotels. We are residents in Japan, not tourists from abroad on a short-term trip.