The Earth Amritsar (Trademark collection by Wyndham)

The breakfast was OK. The location was far from the center of town. Had I realized I could not walk to the center I would not have stayed there.

The hotel has great bones but is in desperate need of a renovation. My room was depressing, the carpet and sofa had stains. The bathroom was nice but the water temperature was inconsistant.

This property has great potential - just needs a bit of TLC.

The property is near a busy road so there is a bit of traffic noise in the room. It is very noisy to sit outside on the room patio. House keeping items don’t seem to be put away - outside our room there was a vacuum cleaner, various cleaning materials and roll away bed being stored. Just a bit odd.

Beautiful property - heritage property, tastefully decorated spacious rooms. 10 mins away from the heart of the city by one of many rickshaws. Peaceful surroundings and super friendly stuff. We will stay gere again if we visit Amritsar.

This hotel was absolutely filthy and incredibly run down, which was such a shame as it is a beautiful historic building that could be stunning if it were shown a bit of love and attention.The staff tried their best, but clearly hadn't been trained in the standards required of a hotel targeting international visitors.We have travelled far and wide, including backpacking in hostels across SE Asia, and this is one of the dirtiest places we've ever stayed in. We spent as much time as we could outside of the hotel and on the balcony as they genuinely felt cleaner than our room.The breakfast was OK. Again, the staff tried hard. This is at most a 2 star hotel, more like a 1 star hostel, despite what they may claim on their marketing and what their pricing may suggest.

Good location to stay if you plan to spend time in this incredible city. Staff were accommodating and helpful. Service in the restaurant was overall good. Breakfast for Indians was good, but limited for European dining options. Our room was a good size and comfortable. Easy walk to the Ranjit Singh summer palace, it is worth a visit if you are interested in Sikh history, it is very important.

nothing really. One thing to note, the TV did not work, but then again we didn't really want to watch it either. Coffee is not really great but you can pop across into the food hall for Costa!

On a positive note the Hotel had the best Wi-Fi of all the 8 different hotels we stayed in during our India holiday. In summary, very glad we came here and saw The Golden Temple at night and the following morning, together with the Partition Museum which was a salutary reminder of the complexities of previous British overseas rule. Also, highly recommend the Wagar Border Ceremony - such fun.

Really complex to review this hotel. The room was good with everything we needed and staff who often seemed over-attentive. My wife has a disability and she uses a wheelchair, which she prefers I push, but there was always someone eager to help as there appear to be too many staff for the number of guests staying. This may change when a new build adds an additional 40+ rooms. The restaurant followed the same pattern, but it is often difficult to feel really comfortable in a virtually empty restaurant. The local economy is very different to our previous locations in Northern India (Golden Triangle) and most items are, by comparison, 1/3rd more expensive.

We had a heritage suite which was very impressive. The staff were outstanding, SO keen to please. ou have the bazaar on one side and a really nice park on the other.

There are only 14 rooms operational. The restaurant was empty so we eat out. The best ones are near a busy road with no double glazing.No beer of any sort on the night we stayed. Drinks are very expensive.

Food was good location is perfect but the staff didn't helped my driver to get the water to clean the car, not at all helpful

After taking shower all the water was filled in the washroom poor drainage system

The team who is absolutely loving and amazing, every one of them.Interesting location, has a getaway type of feel in the middle of the city.

The infrastructure needs major improvement. Shower cubicle doors don’t closed in all the 4 rooms we had booked. Rain water was seeping in through the window in the heritage suite.

Being an old part of the palace.

Rated 5 star and charged 5 star rates. This place is of 3 star value. Property is a little run down. Breakfast buffet for 2 was Rs. 1800. Over priced, food is Ok, variety is not there and no table cloth or cloth napkin. Just fast food napkins. Staff uniforms were very shabby. I had to ask if this was a govt run hotel? They said NO, it’s part of Wyndham group. Very disappointed. Nothing was luxury or the feeling of a high class hotel.

Rooms are beautiful, as well as the bathrooms + great water pressure in the shower

Due to the location, can hear traffic sounds from the room, not the most sound proof/ can hear people outside room door

The room was beautiful and spacious, and the bed was very comfortable. The food in the restuarant was delicious and the staff were very helpful.

Reception officer Manas and the Duty Manager made my first to India . Safe and secure . It’s a Heritage listed building . Outside the hotel . It is real India . So it’s good to get a real feel for it . If you love history and is willing to accept the life of real Indians outside the hotel Then it’s ideal for you . The hot water is 24/7 So enjoy this Old world charm

Next door is no modern Western Shopping mall . There is a western cafe called the urban Haat . As for the hotel . It was perfect

We stayed for 4 nights in this elegant hotel. Enjoyed the aloo parothas with achar and yoghurt for breakfast; staff were extremely attentive. Being able to soak in a hot bath after a day of walking was bliss. The bed was extremely comfortable and we had great sleep as it was quiet despite being close to a busy road. The large room did not take long to warm up using the 'air conditioner.' The staff at the reception were all very courteous and helpful. One of the guards at the gate, I think his name was Mukesh, always greeted us with a huge smile on his face and we had pleasant conversations with him. We only ordered room service once; the biryani portion was huge, it came promptly and was delicious. Shops with prices written on the shawls and other clothes were walking distance from the hotel, albeit across a very busy road. There were many places to eat close by, including a 'food court' attached to the hotel with Costa Coffee and Burger King (great on the day we wanted food that was not too spicy). We had a late checkout at 2 pm and they kept our bags safely until we departed at 6 pm. Overall we had an exceptional stay and will definitely stay here again when we return to Amritsar in the future.

For the first two mornings, we appeared to be the only guests at breakfast and the heating was not switched on in the dining room (it was 7 C outside) and the buffet breakfast selection was limited. When the hotel had more guests for the subsequent 2 days, the heating was switched on and there was a lot more on offer for the buffet breakfast.

disappointed!

the staff is poorly trained...not expected of 5 star property...more like a three star. no buffet beakfast so hardly any variety,,,,serving manners..not at all happy.Balcony door,bathroom door...both locks were jammed, had street light coming trhough the blinds, annoying music playing till 12 in the night...had to call the reception to switch it off..

This is a beautiful heritage property that has been thoughtfully and restored to a high standard. Huge four poster bed in lovely room with super high ceilings. The breakfast was outstanding, probably the best we had at a hotel during our tour of Rajastan. The staff were extremely helpful, particularly the guys on the gate who helped us flag down tuktuks and taxis and communicate where we wanted to go in Hindi.

Honking horns from the nearby busy road could be heard in our room, so not for very light sleepers. There location is a short (10 min) ride from the Golden Temple and main tourist spots so if you want to be walking distance stay elsewhere.

Amazing food and drinks. Awesome room service and attentive staff. Kind and caring. Staff went out of the way to make mine and my daughters stay comfortable. Great location - very close to the temple and markets

Room Size & height, Central location, Old world feeling, Food court in the hotel, big open space, Service

Breakfast spread could have better. But ample of options in the food court attached to the property.

The rooms are large and comfortable. Staff is courteous and cooperative

Breakfast was ordinary. Common toilets had a strange smell. One of the rooms also had a foul odour. One bathroom kept flooding. Towels were of poor quality

Staff were excellent specially Ranjeet Rajput was godsend Large room, great location

Room was cold, property needs renovation There is a lot of paint come off and mould in places