BR Grand

Rubbish I left the property because of the unprofessional service

I need my refund the atmosphere was rubbish

Clean room

Pool not operational.Food was very costly

Room space

Breakfast options were just Paratha with pickle and just poha and boiled eggs for non veg

Ambience was so pleasing. Food was great and served fresh. A luxurious stay with affordable price. Overall, great experience.

Everything was great, will surely recommend this place.

Staff were very accommodating and helpful.

Pool was closed. Also no hot water but it was fixed when asked.

Food.

We booked for a double bed, twin beds were attached for the arrangement and there was huge gap between the two beds. The mattress was bad, after travelling for 500 plus kms by road a good sleep it what you expect for this premium. The floor was sticky could barely walk properly. No water bottles kept in the room had to remind post which only two 500ml bottle was given. Below average. After two reminder calls too no one came for luggage assistance for departure. Would not recommend at all.

Probably the only thing positive about the property is that it looks really good in the photos online.

‘You cannot judge a book by its cover’ fits this hotel perfectly since the hotel looks just amazing in the photos which made me book this hotel for my trip to the beautiful city of Amritsar all the way from US. I was not pleasantly surprised when I arrived outside the hotel. It looked like tindler swindler situation you think this is the real hotel but it’s actually a hotel in the middle of a trash dump. Nevertheless due to the ongoing construction and my inability to find any parking spot since the hotel doesn’t have one, I ventured to the front desk where we proceeded to pay for the stay upfront as requested.After spending 15 minutes in the room, I was walking back to the front desk asking for refund and cancellation of my stay due to the below mentioned issues in the hotel rooms:1. There is no toilet paper. If you ask for one, they give u a dubious half roll of a toilet paper every other day.2. There is no ‘safety locker’ in the room. I inquired about it and they said they will put one, which never happened.3. Their shower area leaks water into the main bathroom flooding it every-time you shower.4. Only 2 extremely old towels were provided, and they didn’t like replacing them often.5. The cabinets in the room look like they were installed yesterday and majority of the cabinets had no handles.6. The room was extremely small, there is hardly any walking area in the room7. The rooms are not soundproofed so beware of staying here over the weekend when the main revenue source of BR Grand, it’s 5th floor party starts you can hear loud music at 85 decibels inside your bedroom until 1am.8. The dreaded hallway lights would often be off , making for an extremely uncomfortable walk to your room if you are coming back late at night.

Location is really Good ,Staffs are very prompt and co-operative. Neat and clean.One more thing They need to gv atleast 2ltr Complimentary water bottle to room.

Water Bottle highly chargeable and less complimentary water bottle.A broken shower handle in Bathroom.we expect room would be little bigger (as mentioned 280 sqft approx) executive room.

Small but clean and very comfortable rooms with all facilities. Good value for money. Clean bathrooms too...helpful staff.We had work in GMC so very close to our location but even otherwise very centrally located with Golden Temple 15 mins away...Railway station also 10 mins away.

Nothing much to dislike except the shower area was too small. Also no windows in room so no view but I am ok with it

Location was good , the rooms were clean and overall ambience was nice .

Near to Golden Temple and Family friendly

Room size could be slight bigger

The staff is very helpful. Mr.Bhupesh Mehra at the reception is very kind and guides you well. Very kind staff. good rooms and clean and well maintained.

location near to golden temple. good ambience. staff is friendly. rooms are good and well maintained

very neat and clean rooms. newly opened, staff is very helpful

The property is beautiful and the staff is super helpful. made our stay luxurious and enjoyable.and We like the Breakfast and pool facility...

Neat and clean rooms and supportive staff

The staff are all so friendly and helpful

Amazing experience well mannered staff quick response .... would recommend to all my friends.

The hotel is situated located.. rooms are neat nd clean.

won’t stay there again

no windows in the room