Holiday Inn Express Changsha Shifu By IHG

Good location, fewer people, so not much of a noise, good food, friendly staff.

The toilet floor was a little bit worn out.

During my recent stay in Changsha, I was thoroughly impressed by the level of service at the hotel. The facilities were top-notch, and the ambiance was welcoming. However, what truly made my visit memorable was the support from Judy, a staff member whose kindness and efficiency went above and beyond. Her assistance made all the difference, and I would like to extend my heartfelt congratulations to Judy for her outstanding work. She is indeed a valuable asset to the hotel team.This kind of personalized service is what sets a hotel apart and makes a stay unforgettable. Judy's contribution is a testament to the hotel's commitment to excellence and customer satisfaction .

The breakfast. If you go around 9:00 AM is one disaster. They don’t replenish food, the coffee machine run out of water and they just refueled after 20-30 min. So, If you want eat something that is not the instant noodles that they make during the whole breakfast, just go when they open in order to guarantee something to eat. What a nightmare and we were a bit disappointed with this careless

It is a nice pleasant place to stay. It represents excellent value, cheaper than many similar level of hotels, especially ones you haven’t pre-booked. No problems with foreigners staying . Good location, easy to get to anywhere- metro, buses, etc. super comfortable bed and duvet. Nice shower, lots of power points and places to sit. Nice room design.

Buffet breakfast was cold, dry and not very appetising when we got down there at around 8am. We just had to pick and choose the decent food

Everything was nice in this hotel, friendly staff, cozy rooms, good services.

It's a little far from the city center.

room was comfortable and spacious and breakfast had a variety of choices

Staff could not speak English. No tourist information - maps, subway system, attractions

location quite ok with some eateries and quite near to access to subway. staff friendly

food was good.

when we extended our stay for a day the staff offered us the same rate without us going through the booking app. we questioned and they offered a small discount to bypass the app. we asked if this was their best rate for the room and they said yes. we then checked with a different local chinese booking app and found the same room at a cheaper rate. Dishonest in their dealings with customers.

There was a particular staff member -John Chan -He was amazingly helpful not only to guests but to other staff. Thanks. See you next time!!!!!

The staff was helpfull

The location was too far away from center of city

Everything. They accept Visa card from foreigners

Long walk to subway

Superb

Very good

Very good

very nice and good services

Very good

Exceptional

Exceptional