Jai Mahal Palace, Jaipur

Everything from check in to staff, food, restaurants, was excellent! Property was excellent!

Nothing to not like. However, I was not aware during my hotel booking of the extra $700 I had to pay just for NY EVE dinner celebration at the hotel.

It’s an old palace. Very authentic classic buildings.

The event organized by the property during the evening and the morning breakfast could be a lot better than this.

Beautiful and well maintained but what made it exceptional was the friendliness and helpfulness of the staff. They accommodated our request for a small heater and did everything to make us comfortable.

Everything at Jai Mahal was absolutely excellent ! The hotel, staff, grounds were absolutely amazing.It was our 30th anniversary and we were treated so well !We had a lovely cake surprise at the end of our meal in the cinnamon restaurant and then a further cake and balloons in our room, it was so lovely!! The food was amazing at this restaurant, I'm not that keen on lamb but when I tried the one here, it was delicious, so tender, just fell off the bone.A special shout to the lovely Shipita and colleague (sorry forgot her name but she had glasses) for their kind hospitality and lovely conversations and their wishes on our special day.We had an early flight to catch so had to leave the hotel at 4:30am, we were delighted when we received a beautifully packed breakfast with hot parathas, pickle, yoghurt, pastries, fruit, juice and water. Honestly would stay here again without any hesitation!

unfortunately the pool was not available and it would have been good if we'd known about this in advance.

Amazing property and location. Peaceful, calm and very nice location. It was my wife’s birthday on 15 Aug and I requested for a small decoration. In room along with a cake and they made it happen even with a very short notice. That really helped to give a memorable moment for the family. Would specially like to thank Surender who helped in making that happen.

na

location, courteous staff, good food

pool wasn’t functional

The location was very good

The pool was under renovation and there were construction noises from our room. None of which was conveyed to me via email before arrival.

excellent breakfast

pool area partly closed off

Exquisite building and location. Friendly staff. Excellent food.

Pool was closed.

Staff are incredible. Breakfast is amazing and lots of choices to eat. Pool was being renovated although they gave us access to a sister hotel pool which was fantastic!

Property and rooms seem a little outdated and old compared to others. The aerosol spray or perfume sprayed in the reception smells really bad and gives me an allergic reaction (Rambagh Taj and other hotels smell like fresh flowers). Rooms need to be updated as they are old. Much better properties in Jaipur for the same price point.

The room was large, well-appointed and quiet. The breakfast buffet was the best we have experienced in India, with wonderful options for vegetarians - including exquisite pastries. All the staff was friendly and helpful without being intrusive. They helped with tour bookings and more. The Holi celebration at Jai Mahal Palace was unforgettable - so much fun! And the Holi buffet lunch was fantastic! We also thoroughly enjoyed the food and staff at the Italian restaurant on site and the evening music and dance performances. Although we haven't actually planned to return to Jaipur, I am tempted to go back just to stay here again! AND KUDOS to Md. Raees Khan, the bansuri flute master at breakfast who jammed with my husband on the duduk, much to everyone's delight. Our stay here was one of my best memories in India over decades.

No complaints!

All the staff were very attentive and kind. The hospitality was superb. The amenities and facilities of the room were great. The hotel itself was very beautiful, and lots of activities to do on the property itself.

The service was excellent .Rooms were clean .The food in the restaurants was fantastic (breakfast and dinner).Teh garden is beautifully kept.

Would have appreciated to be advised that the pool is not functioning before our arrival .Enjoying the pool and the gardens were part of our weekend plans .The option to transfer to another hotel for the pool was not really relevant

Service, great breakfast, clean facilities.

Really lovely hotel, made all the better by the absolutely wonderful staff, with particular call outs to Mansi, Chef Pradeep and the best hospitality person ever, Vikram, who looked after me so well. The grounds are large, well kept and fantastic, the rooms are also large, the bed super comfortable, and the service, from everyone, impeccable. Really felt like I was staying in a palace which, given you're in Jaipur, simply escalates the experience. And whatever you do, don't go past the Pain au Suisse at the breakfast buffet - simply the best piece of pastry I have eaten in a long, long time, and still kicking myself for not having discovered it on my first morning!!

The only downside is the plethora of noise which could have been due to the situation of my room - I've read other reviews suggesting trying to avoid the 341-346 rooms due to 'unexplained, continuous noise'. For me, it sounded like some sort of machinery on cycle (possibly connected to housekeeping) coming from the ceiling/roof space - but then there's also the noise that comes about from having tiled walkways vs carpeted - the rebound sound off the walls is real. The hotel can't help noisy guests - particularly the ones you have to get up for at 1am because they've decided to have a debrief of their night outside your room - but, having asked for a quiet room, wondering if the request was either not available, or if there is simply no real quiet available.

Very Good Location Food was very delicious especially cooked byBhavesh

They didn’t gave proper extra badWhich was not comfortable for my sonAlthough they had changed after my complaint

Loved the gardens, the lobby and the peacocks and birds! Staff were kind too.

My outside sitting area - felt a little run down and uncared for. In the main gardens sometimes I noticed pieces of litter .

Yoga session each morning and activities for guests. Staff went over and above to exceed expectations.

We loved the location, the room and the ambience of the place. The whole experience is truly wonderful. Among the highlights are the friendliness of all of the staff. My wife and I are vegan and the staff was really accommodating. In particular, Aslam bhai, prepared masala desi chai with non dairy (oat) milk. It was a pleasure to wake up to it every morning. There are so many others who were so kind and helpful. The room was nice, large and clean. Even though we were in the city, it was very quiet. We both had wonderful sleep both nights. We also took advantage of the spa and massage services. It was very blissful. Highly recommend staying here. Super wonderful. We will be back.

Lovely character hotel with excellent food & service.We felt very comfortable & relaxed during our stay.