Umaid Palace - Getaway Resort Near Jaipur Close to Bhangarh & Chand Baori Stepwell Abhaneri

Staff behaviour and services

Nothing specific

Quiet place away from the bustle of the cities. But there's nothing much nearby and you're forced to eat at the VERY expensive restaurant. The kids enjoyed playing basketball, badminton and pickleball.

The restaurant was crazy expensive - 400INR for steamed rice, and everyrhing was 500INR+ Our meal for our family of four was outrageous price for what it was in the location. There was no heating working so they gave us (on our request) a tiny fan heater that did nothing to heat the rooms. The hot water ran out very quickly so I had a cold shower. Breakfast was alacarte but with no menu so we had no idea what we could order. Not even any decent coffee included in the breakfast.

The property offers a beautiful heritage views in every part. The food is also great.

The rooms are not well maintained, washrooms even worse. Room facilities do not qualify the tariff charged. Breakfast was poor quality.

Nice palace and kitchen garden with organic food, well equipped bathroom and good interiors, the owner was very friendly with us

We would have appreciated better facilities and treatment for our driver

Nice property close to Delhi. The staff was very good and cooperative. Rooms were clean. Outdoor was lush green and looking awesome. Overall nice experience for a single night stay.

Breakfast was not good.

The property is magnificent. One gets the feel of staying in a palace with the staff being courteous and respectful. The property is sparkling clean, both inside and outside. The room size was royal. The temple in the garden was divine. Lots of space to walk around and play...with kids/pets. A must visit with your pet as they will have ample space to run around. The food is also delicious. Location is very close to Chand Baoli. It's just 5 minutes off once you exit the Delhi Mumbai expressway

Loved everything

Rooms were big and decent distance from stepwell

Occasional power outages

The property is cool with a clean pool and amazing hospitality ( we got chai and pakoras delivered after our swim and it was cloudy and things were poetic) amidst the chirping trees and drizzle. The staff is helpful and understanding, you can see they are trying their best to provide good service at most times.

The property needs maintenance. Our washroom was primarily dysfunctional. The door lock came off as soon as it was latched the first time. Flush didn’t work towards the end. Water kept dripping from the sink throughout. Water pressure was extremely low for showers. We chilled mostly by the pool and outdoors but still this was big turnoff.

Huge property with well maintained outside area.

Rooms were big in size but not clean, there was a lizard in the bathroom, towels not clean, the food menu was limited and was steep on prices. there is no kid’s menu and even for a boiled daal for a toddler, you have to pay 500+! not enough lighting in the outside area, the garden play area was not properly maintained! no indoor play area also! staff was very less in numbers so service was slow! Editing this review after seeing the revert from the hotel and adding that:- "We checked out of your hotel at 10 am, bcs we were traveling ahead so stop posting fake responses that we asked for a late checkout and threatened your staff lol, this shows how badly managed your property is and who is unethical here that you have to post a fake reply to keep other guests coming to your premises, it would be better if you focus on improving stay for your guests and take feedback positively.

the place was beautiful, hotel inside was renovated but had a smell to it

the staff was courteous beside one person. even though they lied a lot, about so many things. food was not that great, I survived on fish and chips but the bill was close to 4k for 4 people

it was quite, plesant, but not that worth for money

The rooms were dull. It was not looking as heritage property nor a new property.

Very accommodating and friendly staff. Lovely terrace dining, where I enjoyed some good meals. Pleasant grounds.

I was disappointed that in spite of the hotels nice surroundings, my room did not have a view. It looked out into what seemed like a service area. The hotel grounds however pleasant were a little unmaintained.

Super pet friendly property.Very Friendly and helping staff, neat,clean and very spacious rooms. Delicious food served at resturant..chef is really good. Sprawling lawns and walk ways. Manager at the property Mr. Yogesh is very welcoming and helping guy.

You can hear heavy vehicles vroom pass the highway alongside....may be 500 meters from the property.The in-house resturant is slightly over priced in comparison to the portion that they serve...+ very little choice in buffet breakfast...800 per hour for bon fire is too much...it should be done free of cost on weekends.

Great location and Fantastic property Owners are wonderful people Needs better marketing

Room size

Food was exuberantly priced.

Food and property

The place is not as good as shown in photos.

What said in the description was not there in palace.

Uniqueness and out of the city

Everything was good, if there were more options in the food menu, it'd be even better. Overall good!

Everything was good, if there were more options in the food menu, it'd be even better. Overall good!

Cleanliness staff food

Food was very costly