Royal Orchid Central Jaipur, Bani Park

Breakfast was ok. No concerns

Bad room. No hot water, taps are worn out due to wear and tear. Bedsheets were dirty. Need to check with the staff for everything.

Not much - room was dirty and dark

Bathroom shower had mould. Floors were sticky and the room had terrible smell to it. Pillows were rock hard. Amenities in bathroom were empty.Walls had oily hand prints on them. Windows were dirty with oily head marks on them.

Rooms

Staff was so rude and we booked 2 rooms and we are 4 guest total. When we arived for checkin front desk person mohamed asked id proofs and we gave him and paid the reservation fee. Then when we was taking our laguage from car then he said you have booked rooms for only 1 guest per room and you have to pay RS.1000/- extra for each person staying. Then when we done with everything and they gave us keys for rooms and we opened room no 706 and it was not cleaned after checked out by previous guest. We waited over 1.30 mins with one 11 month invant to get back in our rooms.

I liked the hospitality of the staff

The room where we checked in was very small and had no wardrobes to keep our clothes and the water kettle was out of order. Rest was ok

Only the location

Hotel was not cleaned .. we have told on reception that please make clean our room... They assured us that the same will be done once we return to hotel... But no change... Also very slow response to call for any service... Not having proper staff for in room dinning... They bring foods which are not covered through anything and on asking they said aluminium foil was over so brought like this..

Nothing frankly except the guy handling the valet who was very sweet and very helpful. And the people at breakfast buffet were very nice.

2pm check in, but when we reached at 3pm the rooms were still not ready. Toilet seats not fixed properly, AC vent throwing out stuff when it was turned on, bad quality towels. Clueless staff. The list goes on

Location of the property is good.

The hotel is poorly maintained and spoils the reputation of orchid hotels. The mirror in the room was cracked, no toiletries in the bathroom, and towels were not clean. Right from the entrance, the glass door was stained and the lift was also not maintained. We had lots of expectations from the hotel and that was not met with.

Breakfast was good vide range of option to choose as well test and all the staff of area ..

Rooms are not as per the standard of royal orchid.. smelling..little bit uncomfortable

Location and clean rooms

Accessories in the bathroom. We checked in by 8.45 pm and booked 4 double rooms for 10 of us. They provided us with extra beds by 12.00 pm after repeated pestering and follow up.

Did not have breakfast at the hotel. Had dinner couple of times and food quality was very good. Quantity and quality were good and food was made not so spicy which was good for us. AC worked very well and bathroom was neat and clean.

Nothing as such

Reception staff are on acceptable level. Rooms are cool.

Rooms were not cleaned.Bathroom accessories are not fresh pieces.

It’s was convenient

The room wasn’t checked before allocating. The first room we checked in had some problem with the lock due to which we had to change the room immediately. The second room wasn’t cleaned before we were asked to move. The flush wasn’t working most of the time. The shower also was not working properly, the holes were not open so as to water could flow. Despite multiple calls the maintenance came to fix this. And we just couldn’t stay thinking what problems might occur again then we changed the room for the 3rd time… here the water was clogging in the bathroom after shower. The idli wasn’t fresh… the fruit which we ordered in the room was smelly.

Overall ok

Property was well clean only towels seems little old, the color (pale/greyed) was giving a not-so-cleaned look.

Location

Cost for extra bed and food prices

The restaurant was really good.The staff were very helpful and food was delicious varieties.

The room was not clean.There was some dust in the table and towels were not clean.

Pleasant. Attentive.

It was a bit pricey. Few things didn’t work. But they shifted me to a new better room

Very poor

Service, food, hospitality, and cleanliness. This is the worst property of the kamat group. I never suggested visiting here.

Hotel is at good location, good services and hotel staff is good and friendly.

Overall happy with services but room required more maintenance.

Location and the Breakfast spread.

Facilities wrt the price.Not matching and worth.

Bad

Very old uncomfortable and unsanitary stay