Hotel Costa Real

Walking distance to the downtown area.

Seems an old hotel. The bathtub is not good for a shower. Water could leak outside easily.

Location was good, in a quiet corner but within 5-10min walk of the centre. The pool and seating area besides it was nice to relax and enjoy sunshine. (I don't know if it's possible to swim in the pool)The breakfast had nice pastries but other options were limited. The quality of they were serving was very good though.

communicating with staff in English was the main problem. Even at the Reception they could not speak English or understand it easily. I also had dinner once there and the waitress who was nice and friendly, but could not speak English.

Atencion personal reception muy Mable’s

Sucia la habitationEn el bar se Piso una copa souvinog blanc y solos botellas

A pleasant hotel. We liked the public spaces - reception, bar and restaurant - and our bedroom was comfortable. All the staff were very good too.

There was no air conditioning but the window opened and was sufficient to cool the room; the only problem was that the open window let in noise as well as cool air.

Location and comfort

Restaurant set up and options. It could be better

Friendly staff clean and basic. Good location. Nice bar ad restaurant

the rooms need an upgrade - its one of 2 retsuarnas in centarl la Serena so they have a monopoly but its very 90s and needs and upgrade. No ir conditioning which maybe fine most of the tim but not at the height of summer, Kitchen closes to early - I arrived late at 10 o'clock and there was nothing to eat or drink available like its star rating should have. I was told i could order food from outside but a a visitor to La Serena did not have the apps or know whee to order from. big let down at best its a 2 star hotel The parking is limited so there was no space and had to park in drive way. I could not move my car as there were other cars around it in teh morning

nice personnel

Loose water faucets, dirty floor in the dining room, external noise at night

The food at the restaurant , well located

The bathrooms in the rooms are small and dated. The shower head is placed too high, so it contributed to lots of water splashing outside which wets the floor and this can be dangerous.

Good food and facilities

Id you get a room by the main avenue you could have some nose at night.

Centrally located

Rooms on 3rd floor tatty need renovating, no ac heat control, rooms musty. Breakfast sub standard and poor quality food and selection. Very 1980s

I liked swimming pool and bar

breakfast was poor

all bad…. room, bathroom, breakfast. DISAPPOINTED

everything

It’s a clasic on the city. Good reputation.

They never answer the phone, and they don’t have whatsapp

Comfortable, clean; good food at the hotel.

Peaceful, clean, great food, super nice personnel

Location a bit far from the beach, perhaps the reason why it was quieter than other places.

location

Good, pleasant stay

NA

Average

Variety

Superb

Good