Hotel Francisco De Aguirre

Very central located, easy to find, many attractions are around the corner, the Japanese garden is just some minutes walk from the hotel. The breakfast has many options and the swimming pool is big and nice.

The garden around the swimming pool needs some care.

Classic building

They didn’t make my room, pool was out of service in the summer, room smelled like cigarettes, shower was cold, no power outlet next to the bed. Very bad service

Location

People front desk

Nice hotel in historical building, i like it and in good condition, breakfast was nice

Have minus, but it was solved, so its ok?

Location

Spartan room, old furnishings, no heat, had to ask for a space heater.

We found it very interesting that all restaurants closed at 9:30 in La Serena, this made it very convenient to have dinner at the attached restaurant, there we enjoyed a very good meal.

Friendly staff.

This is definitely not a 4 star hotel. It was dirty, old, no AC, no amenities, poorly maintained. Depressing.

Parking and location

The staff at the restaurant was friendly but the admin was disrespectful and mean

breakfast poor but suficient, simple but fair

swiming pool

The breakfast was embarassing! There was a dry sandwich minimal fruit and only tea and coffee, would have been better off not serving breakfast. Not what you'd expect from a 4* estsblishment

Wasnt cleaned that often and noisy guests late in to the night. No air conditioning despite temperatures getting in to the 30s. Had to reset the key everytime we left the hotel which was annoying

nice shower. nice balcony in my room. the staff was attentive.

the breakfast is not bad, it’s awful! so bad that I didn’t even bother to get it after the first day. seems like a bus type breakfast. my room didn’t have AC.

the worst stay in a hotel that I ever had

so dirty, the room was smaller than what I contracted and the staff rude and helplessly, I couldn’t make them understand that my room was not the same and also they didn’t give any towels for pool usage, anyway the pool was disgustingly dirty

The location is really good. They allow you to use the swimming pool at any time. It's a quiet and a safe place. The buildimg is beautiful.

The beds are old and they're a bit uncomfortable and noisy. The bathroom needs to be cleaned in a better way.

Very good

Falta de calefaccionDemora en chek in y chek out

Location

staff

food dinner

Nice style

It had a mosty smell

La cama, muy blanda

The staff where amazing. Very kind.

Breakfast

location,

room keys didn’t work (again and again)