The Borneo Hotel

Chicken nuggets for breakfast? Do I need to say more? The staff was trying to be helpful but I'm sure their hands are tied by management decisions and that's not good.

Noise! Noise! Noise! This hotel is next to a major highway, loud motorcycles all night long. I had no hot water in my shower during my stay, left one day early because I couldn't take it anymore.

Location, breakfast, and staff

If your room has a view of the road, it can get noisy at midnight as there are inconsiderate motorcyclists who often rev their modified two-stroke bikes at midnight.

The room is great, clean and quiet. The beds are comfortable and the shower is great. Felix and Layla and the rest of the staff are friendly and helpful. Highly recommended.

The shortcomings are remedied by the staff helpfulness and friendliness.

Very tiny room and tiny bathroom . Consider the room rates and location (near the main road), this hotel needs to improve the breakfast menu and the general appearance to make it more appealing.

Lovely hotel, friendly staff, great restaurant and lounge bar. Kuching is a really interesting city, especially the downtown district, lots of bars, restaurants and shops

Wifi signal not so great.

A very clean hotel. Nice location. Very good staffs. I requestes for a quieter room which they entertained. Depending on the number of guest, if the occupancy if too low, the buffet will be converted to ala carte, but the food is still good.

The water heater takes a while to work. Maybe need to look into it.

Good location, possible to walk into town. Car parking just behind hotel in an attached car park, very easy to find a space. Room clean, a little old and tired but ok. Staff very helpful. We ironically booked for one night and increased to two nights when we were there.

Breakfast choice of food was poor

Very friendly staff and modern room.

Wifi only worked on the lobby floor and not level 1 where our room was.

Alltogether a good hotel for a reasonable price. Staff is friendly and attentative. Overall very clean.

The breakfast was quite limited. Very much bread and potato based with few fruits and proteins.

I liked everything about this hotel. Friendly and professional staffs, simple yet delicious breakfast lineup, cosy and clean room. Overall, this hotel exudes a warm and welcoming atmosphere. Definitely 5 stars for their service.

The shower needs about 15 minutes for its hot water function. Not a big problem though.

I like the bathroom and powerful shower.But the shower area is far too small

Clean. Friendly staff. Nice decor

Water pressure in the shower was not good

Location was great. Good value for money. Nice reception. Good bar.

Shower took some time to heat up

Everyone from Bong Ah, Misman, and Aziz who always greeted you when leaving or arriving to Layla and Nur plus 2 gents at the front desk who were spot on for fulfilling every request to Audra the server were great. A wonderful group of young people working inside, anxious to please, on their way up the ladder.The food for breakfast was made to order whatever you wanted. The room was spacious and quiet. We had a street side room which was pleasant.

Nothing it was great

Clean hotel. Superb service

Something noisy in the room. I thought it was the aircon but it was something else

local food in hotel excellent. breakfast limited. Cleaning staff and staff on reception marvellous.

Bad

Shower water super slow with no hot water, but have to wait 15mins. Answer from reception, this is old hotel, so is like that

The hospitality,the kindness of the receptionist and the breakfast

Modern bathroom, clean with rain shower.

No windows

Friendly and helpful staff, comfortable and clean room. Convenient location.

The TV did not have any satellite or cable channels. It was a smart TV, so we watched YouTube videos for entertainment.