Karibia Boutique Hotel

My room was very comfortable and clean. Staff was friendly. The building itself is nice visually. It’s tucked away in a nice little neighborhood with small eateries nearby.

I wish the shower had a door so the toilet area wouldn’t get wet.

The room is spacious and clean. Very comfy bed with soft sheets. Very minimal noise from the corridor. I had a wonderful night’s sleep here!

Shower didn’t get hot enough!

Everything you need for a stay in Medan and around the corner from Center Point mall with food and train station to the

Friendly welcome front counter staff. The staff allowed me to check in early even though it was not yet the designated check-in time. All the staff were very pleasant, always smiling and greeting every time we met. The cleanliness was good. The breakfast variety was decent and quite tasty.

It faces a very busy main road. The parked cars obstruct the pathway for hotel guests

Everything. Spacey room, cleanliness, service, location, food, friendly staff …etc.

Comfortable bed and very clean. The facilities were great including the gym and the restaurant for the breakfast buffet.

There was a safe in the room.

No fridge in the room. Breakfast was mediocre compared other similar properties I have stayed. At the restaurant you could not charge meals to your room because they only took a cash deposit of 100K rupiah. Most hotels would take a credit card for deposit and incidentals.

Breakfast was great and the staff allowed us to start our meal even before 6 am as we had a train to catch. Thank you so much.

Real 4 stars in town. Staff , very smart to handle the customers, I salute the training trainer who supervised their trainings. All of the staff are in a systematic harmony from that young lady who facilitated my booking since arrived or the housekeeping staff or the security guys. Medan has an issue about English speaking staff but I found them in this good property.

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Location, Cleanliness, Gym

Fresh air and quiet place for a short getaway to refresh myself

Told to do housekeeping but came back after a long day, the room was not clean

The location of the hotel and close it is to the town and jetty to Pulau Samosir

No fridge in the room. Inform to clean the room early in the morning, but the room was not clean up after we came back in the evening. The room door uses apps to open, however it was not functioning, the staff gave us a key.

The location was great—very convenient if you're arriving by train from the airport. It’s also right next to a shopping mall, which is handy if you’re interested in grabbing food or doing a bit of shopping. The bed was comfy, and having air conditioning was a real relief from the humidity. While the photos don’t always perfectly match the reality, it’s a solid 3-star standard hotel and overall a comfortable place to stay once we were settled in.

We had issues with our keycard not working and had to speak to reception three times before someone came to check. Even then, the staff member who helped us didn’t explain the situation to the front desk, so we were left waiting longer than necessary. It took about 45 minutes to resolve, which was frustrating. That said, we appreciated the eventual upgrade and working keycard—just would have liked a bit more urgency from the staff.

Perfect location for us a few minutes walk from the station. Our room was clean, comfortable and large enough (we were upgraded to a deluxe room). Wide choice of dishes for breakfast. We enjoyed our stay.

Karibia Boutique Hotel in Medan is a solid choice for a quick stay, especially if you’re catching an early morning flight. The room I stayed in didn’t have any windows, which might not suit everyone, but it wasn’t an issue for me since I just needed a good night’s sleep before traveling. The location is super convenient—close to the train station and right next to a shopping mall, which made grabbing dinner and last-minute items really easy. Not a place for a long holiday, but perfect for a comfortable transit stay.

No window rooms

Walking distance to station, mall, excellent breakfast, very helpfull staff, nice room.

This is a centrally situated hotel. The Marine restaurant offers good quality meals in the evening and a lovely breakfast spread. Breakfast dishes do disappear quickly so if you arrive late most goodies have gone, replenishment is not a strong point. The hotel is close to the train station, so getting to and from the airport is easy. The room was a reasonable size and the aircon worked well. The hotel has a back and front entrance so there is no need to walk around the building in the bustle and heat.

The walls are a little thin if you have noisy neighbours.

LOCATION WISE WALKING DISTANCE TO THE MALL, FREE FLOW WELCOME DRINKS JUICE & COFFEE

NO SMOKING ROOM AVAIABLE, HAVE TO GO OUTSIDE HOTEL TO SMOKE

All of the staff at the hotel standout for their friendliness and professionalism throughout our stay. Our room was very comfortable and provided us with a good amount of space. There were a good range of choices at breakfast. We would stay there again if we were in Medan.

At times the noise made by people on our corridor was overly intrusive.

Good location, very good value for money and awesome and accommodating staff

Being an hotel …… doors banging