The ZHM Premiere Padang

I arrived earlier than the check in time and could not get a early check (needed one hour more) in so I payed half day more and that did not come with breakfast included which I thought it would be a nice treat considerering the rate and that I was only one hour away from the confirmed early check in time.

The breakfast buffet was incredible. My room was lovely. My neighbors were loud. The smoking everywhere was frustrating. The WiFi was great. The staff were lovely

Smoking in restaurants

Hospitality was great, staff was very kind and helpful and invited us to join the Ramadan festivities. Room was big and comfortable, breakfast very diverse. Simply good atmosphere.

It was a lux hotel experience in the heart of Padang. Room service, clean rooms, good air con, beautiful roof top restaurant, and infinity pool overlooking the city.

All of us had to change rooms on the second night, moving all our luggage into another part of the building!

Very comfortable, clean and spacious room. Comfortable and big bed.Good shower. Good Indonesian breakfast.Very friendly and helpful staff.Good location within walking distance, 10 to 15 minutes, from markets, restaurants and old colonial centre.We only stayed for one night but wouldn’t have minded staying longer.

Breakfast was extremely slow . On my last morning there , I saw one other guest having breakfast . I ordered toast and jam plus fresh fruit platter , it took around 30 minutes , barista coffee was very good . Sky lounge was very good , staff good . We ordered the tomahawk steak which was good but things went sour from there

I love my swimming pools . Yours was not usable for duration of my stay . I developed gardia as well as malaria . My friend and I became ill after eating the tomahawk steak dinner . We believe it was the side salad that made us sick . It was very soggy with dressing indicating it had been prepared many hours before steak was prepared

Nice staff, nice clean rooms.

Noise from the road + mosque. Ask for a room that isn’t overlooking the main road

Super comfortable and clean.Staff are sensational

Room service, food had gone cold, not at its best

super clean and comfortable. Sensational staff, very friendly and helpfull

Nothing, there was really nothing to not like

Pleasantly greeted by all staff.Comfortable Hotel with beautiful views.

Mini fridge in the rooms does not get cold

Room and toilet were clean , ample choice of food for breakfasr. Staff were also friendly and accommodating

Nil

The queen-size bed offers remarkable comfort, and the breakfast selection is quite delicious. Furthermore, the staff is friendly and always ready to help.

(1) The shower door doesn’t shut properly, leading to water spilling onto the floor in a dry area. (2) There isn’t any western-style breakfast offered. (3) The dressing cabinet door also fails to close securely. (4) Additionally, no coffee sachets were provided in the room.

Great location, very friendly staff, excellent facilities.Beautiful spot to watch the Padang sunset from the Skylounge too.

Everything was just amazing Personal are so nice and kind, and helpfulFood was great Pool is so nice with great view on the roofGym is good

Massage & spa area wasn’t really good

The best hotel in Padang. I've stayed at all of the nice hotels ZHM is by far the nicest. Spotlessly clean, everything works, beautiful pool, gym and great breakfast. Rizky and staff awesome!

The Gym was Superb!

Rooms sound proofing could be better.Breakfast should have a mixture of continental and western instead of indonesian food only.

Very beautiful and clean accomodation! Best breakfast and very kind and keep smiling stuff! Thank you so much! I recommend this hotel!

The attentive staff, the great location and the breakfast

Can't find anything I didn't like. Everything was great.

Beautiful accomodation, very nice and clean and very comfortable bed. Kitchen was very good. Everybody was very kind and keep smiling! Everything was best! I recommend this accomodation

Friendly checkin staff, nice rooms

Took very long time for food and drinks at the resto one night even though there were many staff