JM Suites Hotel Eco-Friendly Casablanca

Location and cleanliness

Overwhelmed with smokers on rooftop and neither my tv or my friends tv in her room were able to get English tv stations. It was the only language not working out of like 15 languages.

The staff very helpful and polite. the breakfast was great. The room was clean with very good space. The location is also very good. All in in all it is worth the money.

Everything was very good.

The hotel was within okay walking distance to a few things. It was clean except for extreme cigarette smoke in rooftop restaurant. We could check in on time.

Our room was extremely hot--AC not working properly. Staff said they'd look into it and did not. Phone was not working and they said they'd fix it, they did not. Room was cleaned but no clean towels left. (So--no towels.) There are no towel racks or hooks at all. Room was an upgrade with a "balcony" which was 1 meter square with no furniture and looked into a dirty alley. Breakfast was NOT ready at 7am as advertised. All the food was not out until at least 7:30am. We asked to get something early the morning we flew out--just some pastries or bread--and were told no, they make everything the day of, impossible. We pushed a bit saying what about pastries or bread and they grudgingly said they could give us cake, and would bring it the night before. That never happened. Nothing we requested was done, and our requests were not unreasonable (working phone and AC). The rooftop restaurant was so choked with cigarette smoke--despite being open to the weather--that we found it impossible to use. We were very disappointed and would never stay here again or recommend it.

The rooms are stylish, quiet and comfortable if you are on a floor that is not just below the rooftop restaurant. There are black out curtains and down feather pillows. Both restaurants are fantastic as well. The Portuguese restaurant has excellent food. The staff is friendly and helpful. The location is near a lot of great stuff.

I've stayed here twice. The king bed seemed to be way more comfortable while the queen bed was stiffer. Also, it would be great if they could provide room shoes. You can hear the DJ's music if you are staying on the 5th floor.

It wasn’t a great area very clean and comfortable. The staff were very helpful and kind.

Staff and how modern the Hotel was.

Personally, with the room rates. I think the spa treatments should've been a little cheaper.

First, Recipients welcoming was so warm and friendly. Location is walkable to many attraction sites. Bed is also comfy and clean. Toilet has a water shower and wide. Parking is free behind hotel.

Face Tissues in the room was not face tissues! And not filled

Spacious and clean rooms, very helpful staff, and a wonderful rooftop restaurant. The rooms were very modern, with Smart TVs, automatic blinds and extremely comfortable beds. The water pressure in the shower was the best I encountered in the several hotels in which I stayed over the course of my three-week trip.

The light switches in the room were confusing, and the mini-refrigerator did not keep things cold. Very small nitpicks - the hotel was exceptional overall!

Everything was exceptional. The location is perfect, with easy access to the attractions (Arab league square, Gautier neighborhood, Cathedral Sacré Coeur) and a lovely neighborhood to explore. We were pleasantly surprised with an upgrade to the master suite, which offered a spacious layout, a balcony, and beautiful views. The room was spotless, the bed and sheets were incredibly soft, and the air conditioning worked perfectly, making our stay very comfortable in the heat of Casablanca.Breakfast was excellent, with a wide variety of fresh and tasty options, both European and Moroccan. The hotel also has impressive amenities: a rooftop restaurant and bar with stunning views, a well-equipped gym, and a relaxing spa. Everything was to a very high standard.Above all, the staff were consistently professional, kind, and helpful, always ensuring we had everything we needed (including keeping our luggage while we explored the country). This combination of comfort, amenities, and outstanding service made our stay unforgettable. I highly recommend this boutique hotel!

There is nothing to dislike

Comfortable, clean, delicious breakfast, very friendly and competent staff, both at reception and breakfast. Warm welcome. Merci, shukran, obrigado.

Bad

Very disappointed with my stay at JM Suites Hotel in Casablanca.The price does not reflect the quality of the service at all. The room was far from comfortable, the air conditioning didn’t work properly, making the stay quite unpleasant. Even worse, I found cockroaches in the shower and there was a constant sewage smell coming from the toilet, which is unacceptable for a hotel in this category.The service at the rooftop was also terrible. Because there were groups present, I was completely ignored by the staff. The space itself is very cramped and uncomfortable.Overall, I do not recommend this hotel. It does not deserve its rating or its prices.

I stayed at JM Suites Hotel in Casablanca. Overall, it was a good experience — not outstanding, but solid and comfortable. The best part is the excellent location, close to key landmarks and convenient for getting around the city. The staff were friendly and welcoming, and the cleanliness throughout the hotel was great. I also appreciated that they provided a shataf in the toilet upon request, which made the stay more comfortable. A good choice for a short stay in Casablanca.

Great location, relaxed rooftop bar & restaurant.Staff were extremely friendly & helpful

Nothing negative

The staff were very friendly and accommodating! From the moment I arrived at the hotel they were welcoming. They accommodated my late check-in time (flight got in late) and were very kind and helpful at check-in. The room was spacious with a large comfortable bed and great pillows. There was a convenient work station and a charming view of downtown Casablanca. Though the hotel is centrally located and looks onto a main street the room was quiet and easy to rest inside of. The breakfast in the morning was great-- it featured a buffet with morrocan and European options, and a wide variety of freshly squeezed juices. Check-out was smooth.

I very much appreciate the centrality of environmentalism however at times walking out into the hallway, which remains dark until the sensor responds to your presence, feels a bit funny.

The location,service

The washroom so small and tiny

Very spacious room and good AC

The sink is separated from the toilet and there was no bidet or shattaf in the bathroom

Well located with plenty of places to eat in the vicinity and it was easy to walk or taxi to places of interest in the city. The hotel staff were really helpful and friendly - especially in organising taxis and letting us know how much we should be paying vs. what we had been paying! Arrived early so went to the rooftop bar for some lunch before check in - food was nice enough and the location was lovely. The rooms were very large, clean and with good facilities.

The hotel has a roof top bar that plays loud music on Friday and Saturday nights. I was on the 4th floor and could hear the music, people talking and the clearing up afterwards very loudly. It was such a lovely hotel, it was a real shame that I didn't get the sleep I was hoping for. Perhaps some complementary earplugs from the hotel would help - I couldn't get hold of them when I looked around the city.

Location was great, one of the best neighborhoods in Casablanca. Staff was extremely nice and the breakfast was great.You also have a good restaurant at ground floor and a rooftop in case you want to get a drink/eat something.

very friendly staff and large, comfortable rooms, very clean. great breakfast buffet!only downside, in our room there was a humming noise all night and we could hear music from rooftop terrace

Staff excellent; clean modern excellent hotel, extraordinary breakfast. Listening to music from the upstairs bar going after midnight when trying to sleep not desirable at all.

Better soundproofing