Scandic Plaza Umeå

The entrance area was wonderful, with a nice fireplace, bar and seating area for plenty of people. Rooms were simple but comfortable and had a beautiful view, and gym had everything we needed to stay fit while on vacation. We also loved the proximity to Kulturvaven where there was a concert we were attending.

Needed more bathroom essentials.

great location, clean, well kept. Evening menu could do with being re-freshed and more choices.

Restaurant .See above

We had an overnight stopover en route to northern sweden. Ideal location to have a short visit to this lovely town. Reception staff were very helpful. Not all facilities were open because of Christmas but they gave us a free upgrade because of this

There was some confusion with breakfast time. Reception told us 11am finish but they started to clear everything away at 9.40ish stating breakfast was 10am finish (sunday)

Great corner room, spacious and comfortable. Good breakfast.

The bathroom was showing some wear, and when I emptied the bath the floor got flooded because the drain couldn't cope! I had to mop the floor and then let out the water little by little. I can confirm that the floor had already been clean though :-)

Bad entertainment on tv. No news channel. No movie channel. No Netflix. Only Norway and Finland TV. No cleaning in 7 days. I had to ask for it.No fixing bed sheet in 7 days.The room is cold. I got extra element to keep my self warm.This hotel seems to go down.

The breakfast is top class.

Okay

The room temperature should be adjustable by the occupant, now it wasn´t, it reverted to preset temp which was coldish..

An extremly nice, service-minded and happy guy in the bar.

Due to much people present at the hotell and passing by and not open in the restaurant one weekday, and a bit to little staff in the restaurant during the weekend it was pretty messy.

The receptionist is so nice and very helpful that when I missed my breakfast, she hand me over a spare breakfast package and made my day with a nice hospitality. Unfortunately I don't remember her name. Shout out to her helpful and professionalism.

Nothing really.

Great location.

Restaurant was closed in the summer!Old rooms with old furniture, poor beds and pillows.Parking was in public parking garage which was really narrow.

Clean, modern hotel in the center of Umea near the river but a bit overpriced. Great breakfast.

Limited space at hotel parking but there is a public parking next to the hotel

The common areas are very nice.

There is nothing that is complimentary. I arrived on a Sunday and the bar and the restaurant were closed. The restaurant would be closed again the following day. There was nothing offered to make up for it. Sweden is an expensive country, but when your facilities are operating at a substandard level (no matter the reason) something should be done to make up for it. The rooms have no hot water kettles nor coffee. I just felt nickeled and dimed for everything.

Frukosten var bra, saknade dock pannkakor eller våfflor

Liten säng, ganska kallt på rummet. Slut med tvål i dusch

Location was good.

Rooms are old, damaged and used. Breakfast was really poor compared to other Scandic hotels in Sweden.

considering of guest and corporate As possible,even small

Due to an inadvertent mistake in choosing the reservation date (hotel reservation for the night before staying at the hotel٫19-20 July ), the hotel staff after one hour of negotiation and some emails request were not available to accept the passenger even to offer any discount! and I had to book another hotel for that date.20-21 July

Very good breakfast,

The tv could have been placed right infornt of the bed, it was very hot in the room and bad air, hard to sleep. The vintilation system need a cleanup. Bad pillows

good location, excellent breakfast selection. room was spacious. good blackout curtains

quite old decor. bathroom often smelt of pipes

Opening times of breakfast were extended due to WRC Rally event.

Evening buffet, 'kvällbuffet', food was not warm. Garage space was not offered, full ? Automatic front door should be operational during pandemic, now every guest must touch to door handles

Cheerful and very helpful personnel. Travelled with family and needed 2 rooms. Appeared that set I ordered via booking.com was not possible on the same floor. But they have upgraded one of my rooms for free, so we could stay close to each other. This is very much appreciated.Overall all in order, modest and cozy. Superior view from the window towards the river and the bridges. First time we deliberately spent some time late night gazing on the surrounding lights and slow motion traffic. That was impressive.

Room not super modern, specifically bathroom. But there is style. Not really any issue.

location is great. It is right in the city.

There was a terrible smell likely coming from the sewage port in the bath room.

Good breakfast. Clean room and bathroom.

A contact in the room is broken to a floor lamp. That is not a big deal. The bed contakt to adjust the bed were broken on one side. Small things and not a big deal.