Sultan Sands Island Resort & Spa

delicious food and the chef catered for anything we asked for. staff were amazing in their service and going beyond to make us feel comfortable and happy.

i would say add a bit more options in drinks that are part of all inclusive. especially non-alcoholic

It was a cozy getaway after long travels. The staff were very accommodating. There was fun entertainment in the evening.

It’s a bit pricey for what I received. Granted, it’s an all-inclusive and I’m not much of a drinker (that was part of the included perks).

a very beautiful hotel with a very kind and welcoming staff! It was a perfect holiday. Food is amazing from breakfast to dinner. The beach is affected by high and low tide - low tide was in the morning so we could swim in the ocean in the afternoon. For us perfect because we are no morning persons.Room and the hotel were very clean. You cam find a lot of animals in the hotel area from small cute lizards to bushbabys. Like a little zoo. My husband got a little problem with his stomache and the manager Kevin and the hoteldoctor helped him immediately. Thank you Kevin and the whole team for this wonderful holiday!

Had everything you want for a tropical beach holiday. Staff were great, always with a smile, all inclusive food and drin

Well,everything was great, the hotel is small but very cozy, amazing clean beach, delicious food, amazing staff, special thanks to the restaurant staff, always happy to help and very friendly, the rooms are always clean, we spent a great two weeks in this hotel and plan to return there next year, thank you Sultan Sands,love u

everything was great

The ambiance, the food and the amenities. Lots of activities for the kids; volleyball, beach football, pool, foosball, darts, ping pong, water sports.

Best thing about hotel is that you can ask whatever you want and 99% of your wishes come true. As European I like some things made differently as they are in Africa but if you ask the hotel staff makes it!As example I can say they make awsome tuna stakes if you ask them! And they also add rum to your coconut if you ask. So the main tip is - ASK!Moreover, as experienced travelwr I have been reading reviews about the hotel and two things were very disturbing (a) that the selection of food os not very rich; and (b) that the tides make the sea go away for a far far way. To tackle that I shall say that (a) food is good and changes everyday, so even on 11 night stay you will have a varios optios to choose from (especialy if you are into sea food); (b) tides are constant but there was no day with out sea at your foot steps to the pool, meaning that some times you have to wait half a day before sea comes back but it eventualy does.

You can't have it all. The hotel is not in the crowded city therefore most usual (for European) options of shopping are not around. On the other hand you have all necesities inside the hotel.

The staff went above and beyond. Food was delicious, location Amazing and felt sooo safe.

Check in was a bit long however we did only book on the day and the wait was worth it. We even got upgraded :) thank you

Kindness of staff, especially Fatma. She really went the extra miles to ensure our stay was perfect. The food was varied and excellent, so were the evening shows. A lot of activities taking place in the resort in addition to excursions also arranged by the hotel... And if you do have time, you need to try the herbal thai massage.

Check-in experience a bit stressful as front desk could not find my booking made on booking.com. The hotel went to extra length however to accomodate me. Even benefitted from a massive upgrade.

The hotel room doors are old and broken. You will see lizards by your rooms which is so scary. Most of the staff and servers need a tip for their each service, if you don’t give them a tip they will try you badly.

Room was spacious and lovely, poolside dining was fun, had everything we needed!

Buffet could have been better, more variety on some of the salads, etc.

Memories of staying here 12 years ago bore no resemblence to the beautiful little spot of paradise it was with fabulous food, small and delightful. Food now European concept and hideous. Beautiful beach but sadly manned by guards. Staff lovely.

Will never return. Not 5 star resort and grossly over priced. All inclusive a huge rip off. Food typical of any big package deal European holiday. Its a sprawling metropolis. No sun after 4.30 p.m. and sun loungers packed together. Food horrendous typical of an big resort holiday. It used to be table service with beautifully cooked food. Guards on beach. Its totally lost its charm and way. I wanted a room on level pathway but they wouldn't give me one consequently I needed my knee support on and walking stick to get up sleep hill to room. What a huge delevelpment, has happened obviously been taken over and ruined its delightful charm and place of paradise. £50 and no food to keep room. Until time to go to airport. £50 per person to upgrade to all inclusive. Utter waste of money had to pay for a coffee after meal. Wine like vinegar etc etc. We are looking for refund!!! Also no drawers for clothes only half size small hanging area, one small shelf. Chairs hopeless to sit on.

Our room location was amazing. Right on the beach. The general manager was very hospitable and went out of his way to make us feel welcome

The resort looks nice, a nicely maintained and decorated yard and the area around the pool right next to the beach with very nice white sand. The staff is friendly, we didn't have a kettle in the room, and when we asked for it, they immediately brought it to us. Beautiful traditional beach houses, unfortunately we didn't. we got accommodation in those houses, and we were given those pictures when booking through booking com. We got remote rooms with a lot of stairs. Those rooms are very small with outdated and rusty bathroom equipment and a very hard and uncomfortable mattress, not for those with back problems .I did not expect that accommodation for that price. Quite windy in that location. The internet is very weak in the room and there is almost none at all. Water in the bathroom is very salty. I don't understand why we had to pay immediately upon arrival, even though we booked with a card through booking, but at the end at check out The prices are too high compared to Kendwa and Hotel Gold and you have no possibility to go anywhere else nearby

price for drink and lunch.I know this might be a problem al over the island but the beach boys can really be iritatally and dont leave you alone to enjoy the beach

Beautiful location and beautiful property. Good food.

The rooms are small.

The location with beautiful beach

1- water in bathroom is very saline.2- bathroom no water pressure.

location, friendly staff, excellent service,

limited choice of food for vegetarians

book the other resort. it’s cheaper and they both share all facilities. the food is better is the resort next door. this one is more expensive and i can’t work out why. the huts are nice but I don’t think it’s worth it tbh.

when I got there, they charged me more and then it took ages for them to give me the difference back

- Beautiful outstading place. We went on May, raining season and either on sunny or rainy days, the place is wonderful- Beach tide varies, but if you don't get lucky, pools are stunning and clean. You can also use the pool of Blue Bay Resort that is just next door, which is not only also clean but breathtaking. - Hotel Entertainment really good! Every night there is either a DJ, or dancing crew, or a live band. - Food is delicious, they have a great food variation and dinner theme varies everyday. Even if you are or have picky eaters with you, they have a lot of good options. I may say that some dishes I didn't like before, for example, Biryani Rice, however, I gave it another chance here, because it looked really good and I loved it. Is a great place to try different food. - Cleaning is also outstanding, the housekeeping team work really hard and our room was always spotless clean.- Our room was beautiful decorated due to our wedding anniversary celebration, beautiful leafs and hibiscus all around. At 22h (when we were just back at the room) someone called offered to come and change the sheets, which was not needed.- The bed is so comfortable that I still cry at night missing it. - Kitchen staff is also outstanding, if you are celebrating your birthday here, please inform reception. I am definetly coming back for celebrating mine. Their "Happy Birthday" is so nice, that I felt like singing and dancing for everyone's birthday. - Water sports without engine included!- If you love cats, you will love the local cats around! If you don't like cats, just don't mind them and they won't interact with you. Please don't harm them.

** My first advice is for you to check if a Visa is needed for your natinality or not.** Second advice is to bring bug repellent. Not only here, but every place you travel to. Malaria can happen everywhere in the world and the only one who can avoid is you. On our flight back home, we had a passenger who needed Emergency care due to Malaria symptoms. So please be mindful (: - No easy emails to contact the hotel directly. The email and phone informed here is not answered at all, messages written through Booking.com (The "contact the hotel" box) are answered only every 24 hours by George. I had to purchase International Call package so I could call a couple of numbers and finally find one phone that was answered by Josephine, who's a star. My concern was regarding the Visa, and I thought we would have to cancel. - Booked an airport shuttle and an early check in with George and my shuttle never arrived. My room was also not ready and had to wait. Both of them confirmed though Booking.com- Prices here are more expensive than other parts of the island, for example, Paje. As you don't have restaurants or supermarkets around, food and beverage at the hotel is extremely expensive. It pushes you to buy the all you can eat and all you can drink package, which is not cheap at all, but at least is cheaper than buy drinks all the time.

Staff were so friendly and helpful. Food was outstanding! Lots of security so we felt safe- beautiful beaches.

We requested a cot for our room when we booked which wasn’t ready when we needed it and it took them the whole day to organise one for us. Otherwise everything was great.