Belo Horizonte Plaza

Very helpful stuff clean facility very nice breakfast with different varieties

Small reception

The location is excellent as well the staff.

The hotel charges R$75 just to go up to the room — absurd policy, and I wouldn’t go back because of it.

Good size rooms

- parking very bad- outdated hotel, needs renovation-lobby unpleasant

Overall very good!

Homeless people sleeping on the property and confronting when people walk out the front doors! The Wi-Fi was terrible

Breakfast was really nice but it was the same choices everyday. The Chef could have been a little bit more creative. The hotel cleaning department is very efficient and the person who cleans the room was quite thorough and left the room impeccable. Linen and towels are of very good quality.

There should have been an instruction paper on how to use the TV for international customers. Maybe to provide a small kitchenet for the mid-floors up with a Microwave and facilities to make tea and coffee, or else provide each room with a small kettle. I suggest that the payment method should be more varied and accept debit as well as credit cards. Wi Fi is disrupted all the time, not very good at all.

Very large and confortable room, good breakfast. Very close to the airport bus terminal and very central.

A bit noisy but like many hotels in Brazil I'm afraid...

The ladies (staff) that were looking after the breakfast. They are outstanding…very happy and polite people

I found the room very basic for the price paid and hotel location. I struggled to turn on the TV.

This hotel was very comfortable and clean. The room was well appointed and spacious. The staff was professional and pleasant. The location of the hotel is excellent, walking distance to some highlights of the city. Breakfast was excellent. Highly recommended to any travelers.

After travelling for 2 months and 2 states, I really enjoyed staying at BH Plaza for, it's location, cleanness, security, friendly staff, nice breakfast, easy airport transfer, and plus.

Very busy roads and schools nearby that can be a bit noisy, depending on the side and level of your room in the hotel.

The staff was excellent, going out of their way to make my stay as good as it could be. The shower and the breakfast were great. I really enjoyed my stay.The hotel is also in a great location.

My stay was great. If I could suggest something, it would be room service.They have an amazing breakfast in place so they should be able to provide simple snacks like fruits, tea or coffee, and biscuits throughout the day.

Location

Old pillows, dirty towels, old mattresses,filthy blankets

Location

Small tv for a big room....and terrible shower

The staff are great! They do their best to help in any circumstance, some speak English as well. The beds are very comfortable and they do have true KING sized beds. The view was great from the 19th floor, it was beautiful with city and mountain views. The view of the cathedral was amazing too! #1904 is the best! The a/c control didn't seem to work though, it just had one setting....extra cold. Better than being hot. Having the mini-mart with food/drinks and all kinds of snacks in the lobby area is awesome. It's ok if you're using dollars, pretty expensive if you're spending reais. But great in a pinch. Breakfast is pretty good, but they need to rotate more options and variety. Too much bread and cakes, I am on a very low carb diet and this made if tough. But, pretty good either way. The location is SUPERB with so many restaurants and bars within 1-2 blocks away. Don't miss Cantina do Lucas at Meletta and if you like burgers, go to Godó - Pizza e Burguer!! I am a gringo and I freaking loved their burgers! It's 1 block away. Stay here, it's a great spot.....

This hotel is showing it's age. The chairs in the rooms are completely stained and just look dirty. The a/c thermostat controls in both rooms I stayed in did not work. They just stayed on and the rooms got too cold, no way to control the temperature. That's an easy fix. They need to get better linens and ones that tuck under the mattress. The sheets just pull away when you move and you end up with the bare mattress. There were some cleaning issues, but they were uickly resolved and having white tile in the bathrooms isn't making the cleaning ladies life any easier. You see every little hair and if the floor is wet at all, you will leave black marks from the dirt on your shoe soles if you walk in a drop of water. The biggest disappointment for me was that the hotel restaurant Pleno Bistro has closed indefinitely. I don't know if you can give a hotel a 4 star rating if there is no restaurant, no room service...nada. I have stayed in this hotel for years, this was a 2 week stay this time. The restaurant was really good and the prices were reasonable. I miss the staff at Pleno, they were so great. BH Plaza really needs to get another restaurant in there, I think they will lose business without a house restaurant. It is still a great value and a very comfortable hotel.

Large, clean room with excellent bed. Next door to airport bus service.

Very small foyer, hotel is best for transit and short stay.

The staff was very pleasant, the room was large, comfortable. The hotel has washing machines, with dryer functionality, very useful after a long trip.

Breakfast was OK, but a bit too "standard".It is also difficult to get prepared beverages, like juices, not loaded with sugar, as this suits the Brazilian taste.

Room was comfortable, clean, adn quiet.

The shower head needs to be clean it was side splashing water. The position of the AC blows air direct to the bed which makes us feel cold and dry that we had to turn it off in the middle of the night, and to turn it back on in the morning to cool the room.

It’s very close to the airport bus and the staff were friendly and helpful

The wifi was poor. The elevator was very slow. The lights in the hallways were motion activated so it seemed quite dark. Refrigerators weren’t stocked.

The location

The pool was very small and no outlets near the beds

The cleanliness of the place.

The staff were not very friendly, especially one of the receptionists. We booked a room thinking there was an extra bed because it said there was room for our daughter but there wasn't. She had to sleep in the same bed as us.

The location is unbeatable. Close to all major areas and just around the corner of the bus stop that takes you to and from the airport. It is still quite a comfortable place, although the clientele has changed quite a bit, if you know what I mean. I've been staying there for the past 20 years, and it's maintained its shape quite well, all things considered.

The fact that there are no porters, only 2 front desk attendants, no one to help you with your luggage, and considering that I had 3 large ones and a carry-on, I was in desperate need of help. Also, It is still cleaner than most, but you can see that the shower needs to be upgraded. The breakfast starts at 6:30 am but the first bus to the airport leaves at 6:00 am so, you won't get any that morning. That should be taken into consideration by the hotel. All in all, it is still a very good place to stay.