City Lodge Hotel Sandton, Morningside

Convenient location. Safe environment.

it was very nice; the area is safe and the staff was so friendly and cooperative

Convenient close to shops and Kramerville. Friendly and helpfull staff.Dinner was nice.

Smelly area in bathroom??TV Could have more channels

Location is really great - close to everything in Sandton and Morningside.Pool area is lovely for enjoying a coffee or drink.The staff go way beyond the call of duty EVERY time I stay here.

My stay at City Lodge Morningside was pleasant, enjoyed the clean and spacious room, the food tasted good and the overall service of the staff was great. I would like to suggest though that visitors are told at arrival not to bang doors in their rooms, because that was the only horrible thing that I experienced from my fellow visitors. No need to bang a door when closing, be considerate of your next door neighbor.

Only noisy neighbors.

Needed a good overnight sleep it was 10/10

Couldn't book room at reception had to go on line . Booking.com forced me to have breakfast but when it came to breakfast I was told I would have to pay extra!?!

Did not eat breakfast

Shower poor and no hot water,

Super friendly staff, great food and excellent location if you need to be close to the hospital

Friendly, Helpfull Staff - They are really Amazing!!

That there is NO bar fridge in the rooms. I stayed for a few nights, but a bar fridge would have been great to keep my beverages etc cold. Also need a few more meals added to the menu. I stay there regularly, and the menu never changes.

The staff are amazing! And the restaurant is great quality.

The vending machine does not work! I e noticed this is a City Lodge thing - none of your hotels have vending machines that actually work and it is a source of great irritation.

The rooms were comfortable and the restaurants food was great.

The aircon did not work at all. Other guests on our first night were so disruptive, it made our stay uneasy.At checkin it took very long, not sure what the hold up was and the lady looking after us, had to physical check if a room was available at check in time.

Location and staff was very friendly

The toilet was leaking and made noise the whole night

the staff were welcoming and very willing to assist

the room didnt have a fridge and the tv was quite small. bottled water was also not provided, something City Lodge hotels must consider

Cleanliness

Staff not friendly during breakfast and we were rushed because they wanted to pack away before 11am

Staff are friendly and helpful

Duvet too hot, no real alternative

Disappointing

Aircon did not work. Entertainment can be worked on. There is no smart tv in there.

The breakfast team is slow in clearing tables . Sunday morning the tables were not set up. I had to take used place mats to set up my table for breakfast and get my own cutlery from the waiter station. the flow waiting staff were not visible at the restaurant. Excellent service from the Reception team at check in and check out.

Service on the Sunday morning.

Perfect location, friendly staff.

Poor lighting.

I received no follow up communication regarding the cancellation until today showing my card was charged for the 5-9th.

Excellent location.

More variety on the breakfast buffet. There were no chicken or lamb items.