Urbana Class Hotel

locLIZACAO

Cafe da manha simples e estacionamento

Good location and price

Extremely early check-out at 10PM

The hotel was nice and everything was as advertised

The hotel aparently hosts large group of party tourists that party in the room until after midnight every single night. There were girls screaming and singing at 12:30 and 1:30 at night despite complaints. This is not acceptable, especially as the noise continued at 7:30 in the morning. The hotel was quite expensive considering the noise and inconvenience. Moreover, ever since checkout I receive daily reminder of the hotel to fill out an additional evaluation form.

The bathroom was dirty. The shower was clogged. The charge me 7€ because we lost one plastic key. We ask for room together, that didn't happen. Also the first room they give us was smelling like piss.

Be more honest. We ask for room together, that didn't happen. Also the first room they give us was smelling like piss. They said the will fix the shower that was clogged, also didn't happen. The air conditioner is on you head, so the cold i have now is not recommendable.

The staff is so nice and very friendly.

Too much noise coming from the toilet pipe. Always the sound of water. It seemed like it was coming from another room when they flushed the toilet (but that's just my guess). But the sound of water passing through the pipe in the early hours of the morning was very irritating.

Good price and location. Worth to stay at the superior room - quality and price are fair.

First night was in a standard bedroom - this was not good. The standard bedroom is simple, the bathroom has plastic curtains, not comfortable at all. I suggest to stay at the superior room, that has a better quality.

We liked the location and the maids were very helpful and did a good job as much as they could with what were clearly old and tired rooms. The credit was we were able to move rooms when we requested although it didn’t solve all the issues.

We first got put in a room that stunk of sewage from the grate in the bathroom and which overlooked the busy road so we got no sleep. So clearly one of their worst rooms for what was a 5 night stay. The bathroom looks about 30 years old and so is pretty dirty at this point, and the shower head dumps water on you it’s not a pleasant experience. It 100% does not match the photos of the bathrooms the hotel uses online. Perhaps they have renovated one bathroom and used photos of that… but that is straight up false advertising. also the breakfast was really disgusting. Very limited and poor quality we could barely eat any of it. I wouldn’t recommend staying here. I have included an actual photo of the bathroom so future guests can see what they are really like.

Spacious room with a good shower and a small safe. Helpfull and kind staff.

The breakfast had many options but the quality was not so good.

Allowed a late check out for a reasonable fee

Wi-Fi didn’t work on the first day and there was no running water for a number of hours on our last day

The room was comfortable and clean. The location is great! The pool upstairs is awesome to lounge by.

The breakfast is limited to mainly sweet options, but that's fine if you're not so keen on eggs like we are. Our room was supposed to have a fridge and didn't, there also isn't a laundry service or a gym. These things were advertised as part of the facilities but aren't actually there to use.

doesn't worth it.

The room was small and a/c was not able to cool off this small room. Breakfast was ok too. would not recommend staying for this price.

everything

property was great. Booking.com was misleading and not consistent in selecting days leaving my partner and I without hotel in a foreign country. UNACCEPTABLE

Great location. BreakfastLooked good but didn’t really deliver

Breakfast quality. Compared to a cafeRound the corner the coffee,Orange juice and pastries allHave opportunities for improvement.

location was good and staff very helpful.

very noisy. children screaming very old

The walls are paper thin, it was noisy all night long, we could barely sleep. The mattress was bad. The breakfast was disappointing, it's the first time in my life I'm restricted from operating a toaster on my own. The lady operating the toaster handed me a cold toast and then wanted to hand in the same to other people... just stupid.

Allow people to make their own toast. Send a check in form in advance. Isolate for noise. Buy new mattresses.

Location

The rude attitude of the staff. The dirty rooms. The bed bugs in the room. Not giving me my refund until I wentvand got the Mendoza Argentina Police department to accompany me back to the hotel to get my money back. Liars, cheaters, swindlers..... terrible place. Don't stay here. EVER!!!

An hotel to forget and an unpleasant stay.to be avoided absolutely by foreigners that doesn’t speak Spanish.Forget about sounds proofing as you can hear all guests entering in there room or walking in the room above or doing another activities in the room.don’t know what is a customer welcoming they used my credit card references without my permission despite the fact I was in front of them to pay.provided me a room with the knowledge that wifi wasn’t working and when in bed proposed me to change of room where the wifi was supposed to work better. flexible like a piece of wood.

An hotel to forget and an unpleasant stay.to be avoided absolutely by foreigners that doesn’t speak Spanish.Forget about sounds proofing as you can hear all guests entering in there room or walking in the room above or doing another activities in the room.don’t know what is a customer welcoming they used my credit card references without my permission despite the fact I was in front of them to pay.provided me a room with the knowledge that wifi wasn’t working and when in bed proposed me to change of room where the wifi was supposed to work better. flexible like a piece of wood.

Staff was helpful and location was great. Laundry service was provided (at a fee).

The rooms and lifts are dated and small. Photos of the modern lobby give the i pression that the hotel is modern. Staff didn't know English but tried their best to help. Breakfast was very limited.

Agustin's attention

Padded, could be better and bigger. Poor wifi on the fourth floor.

Everything was great and the location was perfect

The rooms are somewhat dated but it was OK