Scandic CH

Very disappointed for the price....

No soundproofing and could hear noises from all around us. Small room. Hotel felt cheap and dated for the price. Breakfast average.

Great stay overall. The room was clean, comfortable, and well designed, with very comfy beds. The staff were friendly. The hotel is pet friendly, which was a major decision points for us. Very nice breakfast as well. Access from the parking house was easy and convenient. The location was good and te area was quiet. I would happily stay here again.

good location, nice rooms and friendly staff!

overcrowded dining room - impossible to relax during breakfast.

A good Scandic standard hotel. Good breakfast.

250 / night for parking! Expensive.

For us- good combination of qiality and location (close to railway station, close to city center- both in short walking distance). Not a tourist- busy time meant quite decent room prices. Bopoking.com allowed for optimal Hotel choice

Pleae note, that many of the floors have sections in slightly differemt levels ("half-height floors"). Buttons in the elevator like '2' and '2A' can cause some initial confusion. This did not cause any problem, may be extra 2-3 minutes to reach your room when checking in.

Location is perfect

One out of two lifts was out of service Poor breakfast

Poor accessibility. Stairs at entrance; stairs down to luggage area. Non-functional lift at entrance

Accessibility is shockingly poor at this hotel. There are stairs at the entrance with a small lift/elevator that doesn’t work. Staff had to use an elevator key to get me out! And more stairs down to the luggage area. Yikes.

Location

Poor breakfast that you nowadays need to pay 179 sek no it worth the money. Broken elevator staff was no that friendly. Our room was already done but they wanted 200 sek extra if we wanted check in earlier. No ac in the room.We had book separated beds but didn't get it even if it was approved. Book other hotels.in Gävle

Normal Scandic, everything ok, but nothing fancy. Location is good.

The locks of the room doors have defects: The first room we got was really bad, it worked quite randomly. We tested about 10 times and maybe 3 times it opened. We changed the room and it was better but not perfect over there either. Parking garage is fine, it is just too complicated to go there: You need to get some app and click it when driving in. The system should just recognize the register number and the fee should be allowed to pay in the reception as default. We needed to ask about the payment in the reception and we got we poor guidance.

The location is central to all. Walking distance to train station. Busses outside the door. The room was large re accessible room. We didn't need this and found toilet hard to use. Some staff not helpful. Charge for lobby coffee?! No info about property at check-in and had to pay extra for early noon arrival but hotel was not full Tues night. Breakfast very busy. Need more coffee, juice, water stations. The did have food for purchase at front desk. Sandwiches, flatbread pizza (not so good).

Room was right next to elevator but was directed to different elevator which was inconvenient then to get to room. Also was on a 3A level access only. You couldn't get to room if you got off at 3. Gym was mediocre. Didn't use sauna which was only open late in day to 10 pm. Co-ed.

Breakfast, location, staff

Cleaness, uncomfortable bed and pillows

We booked a room with 2 full beds not realizing that wouldn't work for our family of 3. The reception staff were so helpful and we were able to stay in a room with a sofabed that made our stay much more comfortable.

That we didn't have a chance to use the sauna - we were with family in the evenings so the opening hours didn't work for us. Also the bathrooms could use an upgrade ;-)

Location is excellent. Breakfast was excellent. Room was good. Car parking was good.

My room was not cleaned next day. I do not know why they did not clean it! This should be improved. Car parking is slightly expensive (should have been around 100 SEK per day).

The room was comfortable and spacious. It must have been a special accessible room, because the beds had electronic controls. We had a lovely view out onto the street, with trees in their autumn foliage. The restaurant in the old basement/wine cellar – Sarah's – was very good.

The bathroom was an accessible bathroom, so it was practical but not very glamorous.

The room was comfortable and spacious. It must have been a special accessible room, because the beds had electronic controls. We had a lovely view out onto the street, with trees in their autumn foliage. The restaurant in the old basement/wine cellar – Sarah's – was very good.

The bathroom was an accessible bathroom, so it was practical but not very glamorous.

Reception/restaurant area has been beautifully decorated. Huge choice of selection for breakfast, great quality food. Two fans in the room to cool down.

Rooms are very basic, don’t match the reception area decor standards. Windows in bathroom was very hard to open.

Great stay. Very comfortable,best facilities in the room, fantastic breakfast and excellent location.

Very clean, modern, nicely designed and comfortable rooms. Amazing breakfast. Close to everything!

Check-in times are really late in the day (16:00), so by the time you can finally check in there is a massive queue of people who are also dying to finally check in.

4th time I have stayed...

Building is a little ruin down. pubic hairs in the bathroom.Breakfast was a disaster, we were asked to book a time for breakfast so everyone has a place to sit and eat. There was not even 1 chair available. I had to go pay for breakfast elsewhere.

Breakfast was a standard Scandinavian experience, with people coming and going to eat, but never too crowded or short on anything. The room was small, minimalistic but nice, all that I needed to have a good night's sleep.

booked room cleaning through the CH Scandic website but no room cleaning was done. That was a bit annoying since I wanted clean towels. Also, some trash piled up in the bin. But all my complaints are mostly related to room cleaning.