Stationshusets Hotell och Café

A wonderful cosy stay in a small town of Köping. The Hotel/Hostel is exactly in the station building. The lady was so kind and caring, she was willing to go extra mile to help the guests.

Good

The breakfast could have been better. Got a sandwich, a boiled egg, some juice and yoghurt. For example there was no more cornflakes and such left, that one could put into the yoghurt. For a very similar price point I have experienced way better breakfasts in Köping. As breakfast is important part of an experience for me this affects the value for money a lot.

Although not used myself; it has a big kitchen. The bed is good. Caring for my lactose intolerance with the breakfast was nice. Location is perfect for someone like me coming by train.

You can't call this a hotel, it is a hostel (1 shower with 5 rooms, hostels do even tend to have more most of the time). It has potentional and in the basis could be good, but is totally mismanaged. One of the worst i stayed in the last 20 years on this matter. Before arrival: mailed them 3 times, only the 3rd time they responded. On the arrival; no one answers when ringing at the door. So I called; "YOU DIDN'T CALL US FOR YOUR TIME TODAY!" 1) you don't blame and get mad at your customer on the first encounter 2) I already gave my time of arrival a month ago with the reservation. So they/she would meet at the waiting room of the station. Waited for almost an hour. Nobody came. Asked the lady of the kiosk, who passed me by like 5 times; Do you know something about the hotel? "Yes, you called me...." why did you leave me waiting if i'm almost the only person in the waiting room? Then i entered the room; very hot. Why? They had closed the windows with the curtains open, instead of close the curtains with the windows open...Next up: electrical sockets; where do you put your furniture when you have 3 sockets? The bureau for one socket, the closet for the next...leaving only one left to use.Next up; towels. According to the reservation towels were included. No towels found. Finally got them with a fellow guest who entered an area where we probably weren't supposed to go, but the texts where only in swedish. Next up: Shampoo. Two big shampoo bottles in the shower.....empty. Next up: Second breakfast; "Do you want to have the same breakfast as yesterday." "yes please...."but this time i didn't get water or orange juice....probably forgot this....Only been here two days but could write a book on the improvements that are possible....hopefully this gets read and helps improve the service. :)

Close to town, free parking, breakfast, great service.

Lack of hållare för duschmunstycke i duschen.

Was good. The only things i thought anput was the trains going by, men de va en upplevelse så helt ok.!

Superb

Exceptional

Disappointing

Superb

Superb

Very good

Good

Very good