Kentisbury Grange

Food and drink was good - not as good as 6/5 /4 years ago though. Those days were really great.We liked the staff - very hard working under which must be an extremely pressured environment.

The hotel rooms need bringing back to a high standard - decor & cleanliness. Fix the bulb, plug, and clean away those dreadful cobwebs!Coffee cup rings & stains on the bathroom wall.There's an uneasy feeling that the property could close at any moment..... certainly run down. The staff are working really hard to try to counteract this with good food and service. Well done!

Breakfast was good Staff were polite and helpfulSuite was nice ,warm and a comfortable bed Dressing gowns Good parking Lovely Grounds and a peaceful location

Wasn’t to happy with the first lodge Got moved and much happier

Very disgustingly dirty

Wasn't clean at all dead flys everywhere smelled really bad very run down needs maintenance inside and out need one hell of a deep clean was way to much money for what it was deeply disappointed sort it out i will not be returning again

We stayed in a cottage and it was great! Clean with modern decor throughout, pod coffee machine, mini fridge, heated floors in the bathroom, comfy bed, large TV and fantastic hot tub.

Everything was fantastic but my partner would have liked slippers with her robe.

Peace and quiet, comfortable bed, excellent staff. The breakfasts were really good and plenty of choice.

Booked the property with expectation of having evening meals in the restaurant, but on arrival was told the restaurant was not open now on weekdays. This wasn't shown on the booking. Com website. We had to travel out to find somewhere to eat in the evenings,which I didn't want to do, and would have booked another property if I had known this when booking. Was given a room right at the top of the grange, up 6 flights of stairs! We're in our late 60's so this was a task! Especially as we were the only guests staying there during that period. It's a nice property but a bit run down and in need of updating in the building.

Restaurant and Reception staff were excellent. Very professional, hard working and welcoming. Restaurant was lovely and evening food was good.

Afternoon Tea was poor in comparison to others in the locality. Housekeeping was very poor. Coffee machine was dirty with the previous guests used pods left in the bin portion, body wash in the shower was empty and there was a lot of dust and unclean surfaces.

Fantastic location, large comfy room, superb restaurant and very friendly staff.

Absolutely nothing as everything was fantastic.

Have stayed here many times before and always in the Garden Suites. These are excellent little units which are separate from the main house so you have no travelling noise from other rooms. The restaurant is really good, fabulous filling food for both dinner and breakfast and the new team there are also exceptionally helpful.

Since we last stayed two years ago maintenance seems to have been a bit lacking. Holes that have been filled in on the walls and then not painted, mould and mildew in the shower cubicle, missing door keys on the keyring, and a TV which seems to work on the wifi, but only when the wifi is working.

Awesome food, stunning rooms and buildings. Great atmosphere in the restaurant. Friendly staff. Pet friendly. Close to Lynmouth & Lyton, the most beautiful part of Devon. Couldn't fault our stay.

Loved everything about this place, from the rooms which were beautiful, to the grounds, the staff and the breakfast which was delicious. This will be our place to stay when staying in Barnstaple in future. Thank you

Can't answer this because we loved everything

Good breakfast with everything we needed. Good service

Facilities in the room needed to be updated

Room was cosey and warm.

Staff were very young a bit disorganized.We had a two night stay but the restaurant was closed for our second night.

Breakfast and dinner were both lovely Staff were helpful and friendly

Location, Staff in the restaurant, Dog friendly room

Our room had not been fully prepared before we arrived. There was no hand soap for the wash basins or the bath. This was provided at our request by the second evening. There was only one bathrobe and no shower cap for use in the overhead shower.We were unable to use the T.V. because the remote did not work. We did report this but it remained unusable throughout our stay.

Amazing location, absolutely charming and quiet property. Good restaurant, excellent service, classic rooms are very spacious and very comfortable. Everything was absolutely perfect, moreover with a very reasonable price that included an amazing breakfast.

Nothing! Everything was perfect.

What a Gem of a find . A very quiet peaceful area . Room was absolutely superb The Staff were all brilliant The chefs food was amazing I can’t personally fault anything it was excellent . We had the extra option of a hot tub If you can get it take it was excellent

Absolutely nothing could not fault anything for us on this stay would highly recommend

Large, comfortable room

No food on Monday. Very little food in the area (for many miles) on a Monday either. Not good for a four star country house hotel with a large restaurant and well-known chef.

Breakfast fineService poor

I booked and paid for a hot tub room, but the heating in that room was not working, so we had to be moved late at night. The alternative room did not include the private hot tub we paid for, and the outdoor hot tub we were told to use was cold and covered in leaves, so it was unusable. We were left freezing and without the main feature we booked the stay for. Overall, it was a very disappointing experience. Empty restaurant, no atmosphere. Dogs in the restaurant so little point dressing up for dinner. A massive disappointment

Fantastic room, friendly staff, beautiful place, amazing breakfast

Attractive setting and grounds and welcoming adjacent restaurant, doubling as a reception check in. Large bed and good bathroom. Best full English breakfast i’ve ever had, in any hotel, anywhere. Vegetarian full English also excellent. Friendly staff but perhaps not enough of them. In context, very good value for money.

Rooms (in the grange building) were rather gloomy and decor a bit tired. Although there is a small reception desk in the old grange, it is unmanned and gives the place a rather neglected impression. As such the building (unlocked front door) and rooms didn’t feel very secure. The guest sitting room (although lovely to have) had uncleared coffee cups etc all day and without a lit fire felt sad and unwelcoming. Communication with hotel prior to arrival very poor with no response to two messages sent - nor any confirmation from hotel itself of the actual booking. Shower gel went unreplenished for entire stay. Overall, the place feels in need of some tlc and a few adjustments would make a big difference.