The Randolph Hotel

Location was great for us. A little walk to the town was spot on. Breakfast was superb and evening meal delicious. All staff were really friendly and helpful.

We are big water drinkers. The one bottle of water in the room wasn’t enough and had to keep asking for more.

It was fine - well cooked and adequate choice.

I would have liked some fruit with my cereal/porridge. The croissant was cold.

Clean, comfortable and well appointed

Comfortable, warm, clean, great location, quiet, the room was exceptional.

Spacious room, lovely pub downstairs, lovely breakfast

Room temperature could have been better ( fan heater was provided though) Room was large , nice but had to rely on heater to back up central heating. It was very cold outside

Excellent choices with fresh good quality food . Prompt efficient service .

Restaurant a little lacking in decor and character but clean, spacious and comfortable .

Nice hotel with character, lovely breakfast and handy location

Room was a bit small, lot of potholes in the car park.

Great hotel within walking distance to Southwold. Very friendly staff. Great breakfast. Cozy bar with excellent adjoining restaurant. Comfortable and quiet rooms.

Can’t think of anything.

Booked the Churchill room, which was more like a suite. Great welcome in, and even some Prosecco and chocolates in the fridge. All food was really nice, beautifully presented. Only complaint could be that it was so nice that I over ate. Top breakfasts, 2 nice dinners & a cream tea to die for. 20 minute walk to the seafront was worth it, and don't miss the lighthouse tour.

The ambiance in the dinner area could have been a little warmer.Out of season gave good value, but weather inclement

Welcoming staff that served with a smile and made us feel comfortable from the moment we checked in till we checked out. Fresh, low key and comfortable room and rest of hotel to relax. Great food

The hotel had a family run feeling All the staff were friendly and helpful. The locals were friendly, tooFood was cooked to perfection. We had the steak.The homemade jams were delicious for breakfast. Will stay again if coming to the area.

Just a couple of things in the room (5) the unit used for the tea and coffee was too low, and a small chair like a dining table chair just next to the wardrobe in front of the window but not the fire escape one, would be very helpful for those unsteady on their feet.Outside, there wasn't somewhere my partner could smoke without getting wet.Maybe a small cover shelter round the back by the car park That way, it's out of sight from the garden.

The hotel was very clean as was our room. The food was lovely. Most of the staff were friendly.

The lady who was at reception when we arrived (the boss apparently) was very abrupt, and again at breakfast, when I asked for something on the menu that she said shouldn't have been there. (Smoked haddock) Our towel rail wasn't working in the bathroom (it needed a new fuse) so no heating in the bathroom. Went to have a shower, the water dribbled out then the shower control stopped working. ' the boss' told us it had tripped. Went to have another shower the next morning but the control was cracked (which is why it tripped). We wrapped a towel round it to stop the water getting in but could only get the water lukewarm and only one of the shower heads to work. We complained to three different people but nothing was done. Wouldn't go back again.

Great breakfast - freshly prepared, black-pudding is amazing!Lovely, friendly and relaxed atmosphere - mirrored by the staff. The bar is an especially relaxed and pleasant place to sit and enjoy.

There's not much not to like - Room was super warm and quite tight..... given that the hotel was almost unoccupied, a larger room would have been very appreciated.

The rooms were clean and tidy, breakfast, and the dinner were great. The staff were friendly and a nice place to stay.

It was January and the bar and restaurant were not very warm. Could do with a warm lounge and some fires burning.

Spacious and comfortable room. Helpful staff.,good breakfasts.

No major dislikes, bar perhaps a bit limited.

Warm , comfy, staff ....

Little bit noisy from quizz compare , needed to turn mic down ..

Spotlessly clean Room 8 was so lovely although the quilt looked very lumpy thought there was someone hiding in our bed

Reception & staircases could do with a lick of paint & a bit brighter but I’m just being picky

Pleasant

Disappointed in evening dinner soup was poor quality Fish and Chip meal only adequate

The breakfast was excellent, good choices, hot and good quality produce

The room was small, the bed was a standard double, the only mirror possible to put on make up was in the bathroom, but the bathroom was excellent.

Very good breakfast.Friendly staff ,good shower