Daresbury Park Hotel

The wild rabbits on the grounds of the hotel was very cute.

Room 229 had no hot water coming from the shower and the toilet flush did not work on first pump. In my daughter's room there was no toilet paper and there was a thick layer of dust on the light fittings in the bathroom. All surfaces covered in dust.

Convenient for visiting relatives in area.

Tired and dated room. Woken at 5am because of possible leak found in corridor adjacent to my room. No apology or follow up from staff. Hot water for sink controlled by thermostat on bath/shower. Not a system I had experienced anywhere before but no info

Price was good, bed was comfortable wish I got the guys name on the desk he was very helpful and informative.

Prices of food

Lovely newly refurbished establishment. Great facilities, clean and comfortable and the staff friendly and helpful.

The hotel is in an easy location, just off the motorway. The staff members that we met were friendly and made the whole experience.

The decor is outdated and could do with a refresh.

We use to come here before Covid so was happy to see it was back open and did not disappoint

Beautiful Clean Also the jacuzzi was excellent

Lovely hotel soClean

Leisure centre was really good nice pool and gym

I attended the Creamfields festival with a friend and was surprised this hotel was open as I’d seen it had been closed. Was thankful it was open as it was (half hour) walking distance to the festival. Ticked our boxes - somewhere to sleep after a day and night of dancing! The room was well equipped for a nights stay with ample drinks and biscuits for midnight snack!

The fact that it was only partially open and there was no leisure facilities open to use. The decor in the common areas were visibly still underway but I guess it didn’t hinder our stay.

The location was great my friend and I went for the creamfields festival and walked to the festival, staff were nice. Quiet area for sleeping.

The hotel room did not match the photos at all, on the website it looked like a clean and modern hotel. Once we got there it looked like a dated and dirty hotel room from the 60s. The cleanliness was poor as there were stains in the toilet and the carpet was dirty. There were limited plug sockets for electricals and no fridge for storing food and drinks.

Location was excellent and very easy to get to.Room size was very good.

Pillows were AWFUL - hard and unusable Bed wasn't as comfortable as other hotels I have slept in.Given it's being refurbished, I was surprised at some things in the room being datedKnob fell off the shower convertor, but I managed to fix it myself. No fridge in the room.

Located close to Creamfields so easy travel back and forth

Very outdated, room smelt weird, very expensive

Nothing, it is not as per advertised and none of the facilities were open

Everything, not clean, no facilities

Great parking, clean and spacious, lovely bed.

We booked 3 rooms and checked in 50 minutes early and got charged an extra £10 per room when the rooms were clearly all ready as the hotel had only just re-opened. I found this totally unnecessary and in poor taste.

Great location for Creamfields festival

The bed wasn’t very comfortable for us, probably because we are used to a super king bed As it’s spa hotel we got ready for a swim/sauna however this was under refurbishment, it would be useful if this was informed prior the booking as I believe the money paid is not worth without a running spa

Location as stayed for Creamfields

The smell- there was a terrible smell throughout the hotel The room felt discusting, stained curtains, broken old beds, leak in bathroom (reported, wasn't looked at)Rude staff Allowing music load till 6amTold could bring dogs, drove 2 hours tried to say we couldn't leaveBeing warned by locals inc taxis they wouldn't stay their, has gone down hill especially after it has been used for housing asylum seekers, kicked out days before we arrived. Stuff put into containers on a car park (which had terrible smell near to) No spa as advertised

The bed was big and comfyStaff on reception were lovely

Not appealing, very old and needs a good re vamp, it were not worth £360 for 2 nights.. Rooms werent amazing or very clean, bathrooms not very clean, towels had a foisty smell to them. Not enough milk to make coffees. Carpet had a big iron burn, and stains in multiple places.

We picked this hotel due to going to Cream fields, very convenient location and staff were amazing

Could do with general refresh as it has the potential

Was the closest hotel to the festival(Creamfields )we attended, that was within walking distance.

There was no spa available, the pool was closed down however this was not stated anywhere when booking.The hotel was housing refugees so was very busy/noisy in the lobby due to this.The taxi company who I believe work for the hotel due to their signs / cards being in the lobby lied to us by stating they would drop us off at the entrance of the festival for £10, but dropped us 25 minutes walk away!! Went to reception to ask for clean towels/fresh water as our stay was for 2 nights but they denied us and tried to charge us for water. Just overall a very ran down hotel and ‘spa’ considering they told us they’d been closed for 5 years for ‘refurbishing’ our shower was broken so not sure what they’ve been doing in that time. Overall a very poor experience!

Did it have breakfast

The Manager, as my son and I travelled 4 hours by car. Once arrived the hotel had people sitting with hanging legs out of the windows. Lots of children grouped outside I thought this is strange. Got to check in and was told the Government had used the Hotel for asylum seekers, so was told we couldn’t stay. The conformation came 2 days before and again week before today look fed to us coming. Apparently this hotel was putting up the asylum seekers for 3 weeks. I was not informed of this and had no where to stay for the next 2 nights. The lady was nice on reception but I asked to speak to Manger who 3 times said he was in a very important meeting. As i was unhappy and had no where to stay. Expecting him to help but he said it was booking.com fault and nothing he could do. He was extremely unhelpful and passed too book back to the lady onto reception as he in a extremely important meeting. So clearly his meeting was far more important than me and my 12 year old son who in good faith expected to have a comfortable stay away together. The lady helped with other hotels but we struggled as holidays and all full up. One hotel kindly let us stay in a room which wasn’t serviceable as needed work. It was very stressful situation to be put in with a young child. The Manager was dreadful and unhelpful apparently the hotel I stayed in said if something happens even if a customer has booked through another service their Management informs them to call people to confirm they are aware. Very upset and was very stressful time driving around in an area not aware of.

Rooms have been updated to great standard. Kerry on the bar was a great ambassador for hotel.