Wentworth Hotel

Location,Views. Attitude of staff.Quality of food.

No real problems

There is no lift . Some staff are very nice and some are not .

The narrow many steps to get to my room . Rooms are very small and getting to the bathtub to use the shower is dangerous. The shower was not working

It was very comfortable with excellent public rooms.

It did not have a lift which, for we two octogenarians, being on the second floor was hard work.

Clean inside, very tidy outside. Food was very good. Staff were consistently friendly.

A lovely hotel with beautiful situation by the sea. Excellent food and very friendly service. This was our fourth stay and we will be there again .

The sash window in bedroom let in a draft . The heating manually operated only stayed on for around an hour and unless immediately reset, the room never achieved the warmth needed when eg watching television or just relaxing.It was always icy when we returned from dinner for example, or from breakfast. It was a lovely room but so cold , yet the bathroom was so warm all day and night.

The proximity of the seaThe amazing digital shower

A lift would have been nice!

Room was very comfortable. Had everything we needed. Bathroom with shower was spotlessly clean and well presented.My husband had the Suffolk breakfast which was very good. My scrambled eggs were disappointing. Our dinner was very tasty and portion size was good.

My scrambled eggs were a little overcooked for my liking.

The location is superb - right on the seafront and central for restaurants, shopping and walking. The lounges are welcoming and comfortable with plenty of space. The room was well appointed and the bed comfortable. Lovely, fluffy pillows. The shower room was very modern and well fitted out. Breakfast was average with good choices. Check-in and check-out were efficient and friendly.

The bar area was a let-down. Too small for so many quests and tucked away down a corridor. Nothing cosy about it. We ordered a casual lunch to be served outside on the terrace. It took so long that our hot drinks - served promptly - had gone cold. These were replaced but we're tepid at best. Breakfast choices were good but standard of food was average. Tea and coffee were again tepid. We asked for hot water to reheat tea but that wasn't really hot. I asked for strong tea (2 teabags in the pot) but got only 1 teabag. I had to request another. The newly fitted bathroom would benefit from a magnifying mirror (especially as the majority of the guests are passed middle-age (as we are). The bedroom was not spacious but we accepted that it wouldn't be. However, there was no mirror in which to dry hair. A mirror above the small shelf (with water bottle and glasses on it) would have helped. The windows in the bedroom and shower room were very draughty and made the bedroom cold very quickly. The heated towel rail in the shower room did keep the room warm.

Old fashioned elegance. Wonderfully decorated and spotless

It was exceptionally cold weather and it took the lounge area a while to warm up in the evening. The bedrooms were fine though

Food excellent, staff very pleasant and helpful, lovely room. All in all an excellent weekend.

Comfortable lounges with log fires.Modern very clean bathroomExcellent breakfast.Good location.

Breakfast service was friendly and good, but slightly slow.

Beautiful, comfortable bed and refreshing shower. Breakfast was delicious and freshly prepared.

Some of the service felt a little flat and the bar lacked atmosphere- perhaps some music in the background would help?

Excellent hotel , nice to enjoy traditional values with very attentive staff from moment we arrived. The breakfast was excellent and nice to enjoy waiter service instead of buffet style, same goes for evening meal which was at a very high standard . Room was clean and especially enjoyed under floor heating in bathroom . Very quiet at night and we both slept well.

Cannot find anything to really complain about but if pushed I could say a better choice of draught beers would be nice.

Lovely leisure hotel with open fires lots of cosy seating and bar making it perfect for a January birthday gift for my Husband

Great locationVery good foodLovely building and decor Attentive staff

The view was very nice .. breakfast was lovely and very nice to be served rather than buffet

Only stayed one night so all seemed ok

Room and staff good

42 steep steps to room. No walk in shower

Location good.

Service beyond poor. Vastly over priced.Refused coffee and drinks service at 10pm when it should have continued to 11pm as they closed it down because it was quiet. Staff unapologetic and unhelpful.Much better value and service at other Aldeburgh hotels - try White Lion and Brudenell.

The property is beautiful inside, very cosy and communal areas very comfyBreakfast was fantastic, staff there were lovely

The reception staff on duty were very cold and unhelpfulIt clearly stated in the information that the bar was open until 11pm. However that was not the case, we returned to the hotel after a meal out at 9:30pm, the bar was closed and we were told that the bartender had gone home as it was quiet! There were a lot of unhappy guests that wanted a nightcap too, they went to the hotel nearby for their nightcap. The staff were totally insincere in there response to us as if they couldn’t care less! Very disappointing!

Great location, clean and comfortable hotel

Would have preferred a feather pillow.