Dovecliff Hall Hotel

Everything, the view, the food, the staff were all exceptional and made the experience perfect for a lil date that we had.

The hot water in the bathroom and shower was lukewarm and not "hot"

Nice spacious rooms in a beautiful building Excellent evening meal as good as a top restaurant

Breakfast service was poor, the waitress was not helpful and more interested in tidying the room Not a great selection of fruit or cold buffet Cooked breakfast was okay

Excellent Breakfast in conservatory.Helpful staff who sorted out another guest listening to loud foul reels on their phone which were disturbing other guests. Freindly and clean. Lovely reception, conservatory, and other public spaces especially the garden.

Room rather tired - although well specked- and badly in need of the bathroom updating - just age, very clean despite peeling skirting, discoloured grout. Not enough space to put toiletries.

The location, Fabulous breakfast, friendly staff, lovely room and ensuite, comfy bed, fairy lights on the drive to and from the hall

Potholes on the drive, very dangerous

Beautiful old house. Very comfortable. Good food and friendly staff

This property has great character located next to the beautiful river dove.The outstanding quality of all the staff was their helpfulness.Excellent breakfast and main meal.Based on this great experience, I would recommend Dovecliff Hall Hotel to anyone.

Not applicable.

Amazing property. Great value for money. The staff were excellent and chatty. Family run hotel recently bought. The food for dinner was great with an exceptional breakfast. I had poached haddock a real treat. The owner spoke to us and was full of great ideas. Superb grounds this hotel would make an amazing place for a wedding small or large.

Ambiance and excellent staff, food, friendly

Showers need updating

This grand hotel sits in its own grounds with a winding road leading you from the main road in the middle of Staffordshire. Staff greeted us with a smile and before long we were making our way up the fantastic staircase to our room. Views from the huge window overlooked the fast moving river which was a bonus.Breakfast was presented in the orangery, professionally & all food was fresh & appealing. Once again, staff were the star of the show.

On entry to the room,however, I noticed immediately as I passed the bathroom that the bath panel was clearly in need of repair as it was hanging off the side of the bath. Staff immediately offered an alternative room & guided us there. The room was huge, clean & the bed a pleasure to sleep in after a long day travelling.The bathroom & decor was very dated with mould &, on closer inspection, the bathroom sealant was, in parts, missing around the bath. The fan was noisy but did its job well.Overall, this property is living off past glories & without superb & dedicated staff, the visit would have been very disappointing. My grandma had a saying that comes to mind when someone or something who looks glamorous, flashy or expensive on the outside, lacks substance or class on closer inspection - this is how I would describe Dovecliff Hall Hotel - fur coat & no knickers.

Charming country house hotel - beautiful Staff extremely kind and helpful

Old plumbing in my room meant a cold shower at the start of a ling day but the staff were kind and sympathetic and discounted my bill to compensate

Great for family reunion . Great service . Beautiful setting .

Setting . Morning breakfast in the conservatory

A lovely setting!

Clean tidy and a relaxing atmosphere.

Nice hotel with a good location. Very nice reception and service staff.

Dinner was poor. Starter of scallops was good but the chicken liver and truffle parfait was ok at best. It was bottled truffles sliced and placed between the parfait. Tasted nothing of truffle. Over cooked steak and chicken. Dessert was soggy and tasteless. Staff were very helpful and we were not charged for 2 glasses of wine because of the steak i think, so their heart is in the right place. We did not ask for a discount but it was kind of the restaurant team to do so. Breakfast again was really hard bacon, black pudding was not peeled and fried egg was way overcooked. Its a nice property which it if had a good restaurant it would be outstanding.Shower was really bad. Hardly any water comes out of it. Good bath tub. Bed was great.

.Peaceful rural location: While transportation was a challenge, the hotel’s rural location offers a quiet and scenic environment for those seeking a calm setting.

I am writing to formally express my deep dissatisfaction with the way we were treated during our checkout on [insert date].At 12:30 p.m., one of your staff members insisted that we leave the room immediately, despite our repeated explanation that we were waiting for our friend who had taken the car to attend a meeting and that we would depart as soon as he returned. Instead of showing understanding, the staff member continued to pressure us and even demanded that we not remain in the hotel lobby, citing a wedding event as the reason.What was even more unacceptable is that we were asked to wait outside the hotel with our luggage. This is entirely inappropriate, unprofessional, and contrary to the most basic standards of hospitality—especially considering that your property is located in a rural area with no available transportation. This situation placed us in a highly uncomfortable and embarrassing position.After several attempts to explain our circumstances, the staff finally agreed to allow us to wait in a library located at the far end of the hotel. While this was a slightly better alternative, it did not change the fact that the overall experience was unpleasant and unworthy of a hotel that welcomes guests.This experience was not only inconvenient but also disrespectful, and it has left us with a lasting negative impression of your hotel. We must emphasize that this level of service is unacceptable, and as a result, we will not consider your hotel for any future stays.We strongly urge you to review your guest service policies and staff training to ensure that no other guests are subjected to such treatment in the future

The setting, the staff and the food. Very comfy mattress

The room was dated. Two of the pillows were really flat. Should have asked at reception but forgot.

Breakfast and dinner were excellent. Very friendly staff and also at the reception!Room was a bit run down and please remove the worn out carpet from the room(s) and hallways. Stone/tile floor is more hygienic. Light above the washbasin was not working and they were not able to repair during our 4 nights stay. Washbasin plug was not working. Very fast hot water. Good bed. Clean towels were placed on the carpets in the hallways :( and electric fires were to be found at different areas in the hallways. The hotel lacks stocking areas? I adjusted a drainpipe to catch the rainwater coming from the roof so that the rainwater was not splashing around and was guided into the drain. Owners are probably maximising profit and then sell. Pity for this piece of British history.

See above.

Breakfast, dinner lovely. Very quaint hotel in lovely setting, staff excellent.

Only downsides were its very dated, stairs had cleaning stuff/items just dumped in the corners, the double doors onto patio were lovely but outside was very neglected.

Nice, relatively small hotel in good location near Derby. The room was comfortable and clean if decor a little worn in places. Dinner was good and a good selection available for breakfast

Nice room, nice hotel. Clean and comfortable

It was stunning. The building, decor, bedroom, bathroom-everything was beautiful. All the staff we encountered were friendly and professional and the breakfast was epic! (I wish I’d taken a photo!)

My only criticism is that the shower/water pressure in the bathroom wasn’t that great.