The County Hotel - Self Check-In, Ultra Fast WI-FI, Free Parking, Central Location

Location and staff very good

Room was a bit tired

Helpful staff, clean room, had everything I needed, towels, tv, kettle, wifi...all good.

Didn't receive the email with my room number and code until some time after check in. But restaurant staff were able to help me access my room.

It can be a bit noisy as the room I was In was at the front of the hotel on a busy market square road ,,but it calms down around 10pm.But for the money it's not bad.

Needs a lick of paint however it's a 18th century building with alot of history so the decors in need of an upgrade but it's ok.

Good location and comfortable bed

We were given wrong code for the main door so couldn't access the hotel for around 1 hr 20 mins late at night. Nobody answered the numbers provided and one didn't ring at all. Room was scruffy, peeling paint on walls, blue tac marks and other marks all over the door, walls and carpet, white stains and holes on chair/lounger.

Quiet and central

Haggis and potato scones at breakfast were overcooked as if done in an air fryer

I liked Selkirk as a town, and the surrounding countryside.

I was bitten by bed bugs all over my arms. I showed one of the insects that I found in the bed to a staff. He agreed it was a bed bug, and he agreed that the welts on my arms were bedbug bites, but he took no action. He didn't even apologize, but only insisted that nothing like this had ever happened before. I had to throw out all my luggage and spent 3 days in a painful histaminic rash. They didn't even offer to compensate me for my room, for the first-aid medicaments, or the luggage I had to throw out.

The lounge was nice enough

The single room was more like a cell. The place really lacked a welcoming presence and someone telling you where to go and how the hotel worked. Breakfast very uninspired. Small portions and slow service at dinner time.

I should explain that the hotel works on door keycodes. Didn't see any staff hence tje low score. It was warm clean and comfortable

Nothing much

Staff polite informative, the room was clean functional.

I found the code lock system bit awkward a lot of customers may have difficulty if they not that technology savvy just think normal lock and key better as everybody would be ok with that.

I missed breakfast as I had to leave before it started at 8am.Willing and helpful staff.

Hotel is old and shabby. Painting in bedroom and dining room/bar would improve visual appeal.Upgrade furniture.Auto lock checkin a nightmare!

Notihing

staff impersonal didn't speak. Had to ask for tea and also toast for breakfast. Not a pleasant experience

Rooms are clean and spacious. Heating was very good. Very centrally located, definitely recommend.

Just the tv channels are limited and would be nice if this can be fixed.

Had parking and good wifi...

Was on the second floor and they had no lift ...Rooms could do with a coat of paint. En suite was nice looked liked it was just refitted.Breakfast was a hit or miss... bacon so hard couldn't eat it.

The room was lovely, cosy and clean.

The entry systems. Breakfast.

Friendly, good food comfortable warm room, free parking

Some noise from the street below but it was in the town centre

Private parking are for free. Good location where after 10pm, it was very quiet. Good value for money and great location for my needs in Edinburgh. Friendly staff and comfortable bed. Clean room and great en suite with power shower.

In a central location with parking available

Key code entry was straightforward (thanks for the useful video), however it was a bit strange not having someone there to check you in.

Great little town and thank goodness for the fleece restaurant in town which is great

Code entry even to the rooms . Breakfast really is an after thought .

Convenient location in town centre. Toasty warm room with comfortable single bed.

Prefer to speak to someone rather than key pad code check in.

Central Location. Reasonably spacious room. Good tv and tea/coffee tray.

Dirty entrance to the hotel and carpets to lower stairs. No proper reception nor staff. Digital entry very difficult to see and use. Bed were comfortable but very short. Very small basic shower room. Very poor shower with little pressure. Very limited breakfast. The porridge was awful, tasted like instant stuff you get on aeroplanes. The staff were unwelcoming, uncommunicative and seemed to hardly speak English. The hotel was covered with tacky laminated notices and resembled a doss house or institution.