The Palace Hotel

Was ok for a short stay you get what you pay for, is a nice location being close to the amenities & beach ⛱️. Nice breakfast, nice lovely staff clean & relaxing.

Friendly staff, beautiful comfortable hotel . Breakfast and afternoon tea served by professional staff, made it very memorable and will return

Swimming pool was an extra charge, should be incorporated into the room price.

The location was good with a free car park. The bed was comfortable. Staff friendly. Sensible bar prices.

I felt like a second class customer as because we were not having evening meal only b&b we could not use the spa facilities for free we would have to pay £10 each per spa visit. I think this dreadful. We paid for what we asked for (B&B) so why should we be discriminated against for not wishing to have dinner there too? A terrible policy. Also when I booked this was not mentioned. Also not having tea and coffee served in individual pots at breakfast and having to use a coffee/tea machine using a very small cup, also not what I would expect. Very disappointing.The room was quite tired (although the bed was comfortable) . A pipe coming out the side of the bath going through the wall out to a radiator not a good look! Also no face cloths supplied and no tissues in the room. Most hotels provide these nowadays.

The property was nice looking and the communal areas were well looked after eg: breakfast room and entertainment room.

The room was on the ground floor in between the communal toilets and the bathroom next door and the kitchen. It was noisy from 11pm with banging of cupboards and doors over and over and then in the room next door a drunk couple in the room next door with paper thin walls had disgusting language and shouted constantly at each other for 3 hours! I went to get the night porter who did knock in their door, however they carried on for an hour a little quieter. It was awful and it sounded as loud as if they were in our room. My daughter was horrified by the crazed woman and we could even hear them going to the toilet. Not a nice night at all. 3:30pm they finally went to sleep. The breakfast was good although the coffee ran out.

Almost e erythimg

Pool temp spa pool cold and having to book pool

Location friendly staff very helpful

Check out time to early

Spacious room and comfortable .,

Staff could have been friendlier..at reception, but bar and breakfast staff very welcoming.

From the moment we arrived everything was perfect the lady on reception was very pleasant and helpful our room 31 was very clean and bright and very spacious the hotel décor is lovely the gentlemen on the breakfast room was very helpful as my partner suffers with OCD issues but nothing was to much trouble for him also the swimming pool and spa facilities were the icing on the cake

The shower in the room was though the taps which was a bit of a pain as it was hard to regulate the temperature

Nice hotel and staff good location.

Booked a sea view but saw more of the car park than the sea so a bit disappointed with the room

Sea front location. Good breakfast. Waiter Paul very friendly and helpful. Complimentary tea or coffee on arrival served where we sat overlooking garden. Excellent service. Glass dome shelter on lawn at front of property. Great if windy where food can be eaten. Pleased with one night stay.

For the price the room was excellent nice and big sofa I'm 6ft 5 I fitted in the bath,

Nothing room service excellent heating very comfortable can't wait to go back.

The location was excellent the staff always friendly and really hard working a credit to to company. Facilities excellent. Good was very good.

Our room although in a lovely location overlooking the sea was too warm. It was situated above the heated swimming pool. Everything else great.

The building. The swimming pool. The entertainment. Excellent. Staff friendly. Second visit.

Got a welcome letter to say 15 percent off a cream tea but reception refused to give me a discount saying £32 was the offer. Read that swimming was £5 a day, booked 2 days which cost £20?

Unlike many hotels that despite photos etc, on arrival, turn out to be quite tired and dated. The Palace has had a lot of money spent on modernising it, you can see this in the decor and modern artwork, very tidy. Staff are super friendly and helpful in all areas, I put this down to the attitude and leadership of the G.M. who is very hands on, approachable and present. Restaurant dinners, high quality, nouvelle cuisine style ( maybe not for large appetites). Spa complex a little tired but, a good size, warm pool and excellent steam and sauna. Location is convenient for whole of local area, plenty to see by foot too. Room was fresh and modern and bed very comfortable.

Coffee machine in the restaurant was disappointing, luke warm and very average coffee ( we would of happily paid a moderate premium for a decent cup of coffee). Reported my bedside lamp NOT WORKING on Friday. No action taken by the late Receptionist and despite offering to fit a new bulb myself, it never got done.

Clean and comfortable with excellent evening menu.

It is an impressive building with plenty of parking space.

The room was downstairs by reception with a view of a small yard where staff smoked and had junk including an old toilet in it. There was loud live music we hadn't been warned about and the full English breakfast was tiny.

Ease of access and sea views. Bed was very comfortable

Prices! The standard breakfast was small. I could get a breakfast twice the size for the same price at my local cafe Rooms a little cramped size

Perfect Location right on the sea front, free parking, staff were brilliant, friendly and helpful.Will definitely stay here again.

All perfect

The staff were very helpful from arrival to departure. The rooms were exactly how they were advertised and very cleanThe evening meal was excellent and the presentation was great. There was a good selection to choose from. Also the breakfast was great and also a good selection.Good location and the sea view was good.I would highly recommend this hotel.

Myself and my daughter stayed for the night. The room we had was lovely and big very clean and tidy with a double bed for myself and a single for my daughter. The hotel was clean and tidy and smelt lovely. location is perfect and all the staff were very friendly and helpful.

I was disappointed that I had to pay for myself and my daughter to use the facilities I thought it was included in the price of the stay. Luckily we brought our own towels to use the facilities because there is charge to use towels and also a charge to use lockers and I didn't have any money on me so we had to leave clothes and belongings in the the chaging room. There are added extras that soon mount up on top of what you are paying to stay.