The Esplanade Hotel by Compass Hospitality

The shower the room was great

Alarms going off at 3 am no apologies..or any one informinghus itbaas a fulse alarm as we got the children out of bed.. breakfast was dyer wouldn't feed it to my dog..

Comfortable nights sleep. Breakfast was ok but not brilliant, mushrooms tasted of paraffin.

The mushrooms

Close to the town and sea, great breakfast, staff are fantastic.

Right on seafront. Easy access

Lift not working/out of order

We booked a room on the 27th December, the room was average, nothing special. The hotel would benefit having a full makeover. ..

This is the part where it goes downhill.. after staying here, I received 3 parking fines from the private parking company this Hotel use, 3!! 3 fines for £100 each. I paid for the parking via the the app with full proof which is what the hotel tell you to do.I'm aware this is an independent company, but then the Hotel should be aware of who they use for carpark management and the absolutely shocking reputation this parking firm has. I'll never stay at this hotel again simply because I don't want to be dragged down the leagl road and waste my time defending a bogus parking claim..

Dirty, run down and smelly and overall disgusting!!!

The rooms were unhygienic (blood on woodwork) rubbish left in toilet, toilet brush ready to walk!! Wallpaper melting off walls, stained chair, dirty curtains, stains on carpet, dead flies on desk dirty handprints everywhere! overall filthy and run down not to mention the horrendous staff!! We DID NOT stay we left as soon as we saw the room! leaving our family stuck in Paignton on a Christmas weekend break with no accommodation!!

The ease of booking and location .great value . Cracking breakfast

Breakfast was adequate. Room was quiet

Could have done with more than just the one bedside table

Location great and good value

Building seen better days and a bit ‘tired’

The location was brilliant, there was a very large car park which was brilliant.

The lift was out of use and we are 78 and 82 and stayed our room was on the 2nd floor and almost the last room,it wasn't ideal but we managed.

Friendly welcome. Entertainment.

Small room and bathroom.

The Hotel is in a perfect location. All the staff are so polite and helpful. The food was amazing. I would highly recommend this hotel . We will definitely be coming back.

See my “compass hotel” review

See my “compass hotel” review. Breakfast choice was good but 1 hour time slot is way too short. Should be help yourself for the price!

The location

The hotel needs a overhaul of rooms especially the windows they were very bad draft which made the rooms very cold plus we had to ask to put the heating on twice. We moved rooms to a better one but still very cold room.

Great location, friendly staff, comfy beds

Windows didn't close properly so a bit draughty

Wish we had taken any...

Horrible smell of toilet disinfectant in the holeway just outside our room. No water pressure and the water had a strange taste and smell.

Good position for the shops and beach

Room was not that clean when we arrived . Very dangerous shower with no shower slip mat and floor tray was 14 inches off the floor to get into it , so couldn't use it as risk of slipping.getting in and out.

The location of the hotel was great for me.. and the bed was very comfortable

The room was a bit chillier than i would have preferred and the light in the room was not as bright as i’d like…

Good location

Heating did not seem to be working only felt the radiators on once bathroom had no heating not good to come out of the shower and feel cold the hotels shower gel although useable smelt like toilet. Cleaner..

Very good location.

Room was very small particularly bathroom. Ground floor toilets smellyNo evening meal option