Castle Hotel Haverfordwest

Shannon the staff member was super very friendly and efficient

The room was very poor, furnished by someone who doesn't understand design and should have employed someone who does. One bedside light was faulty and the mattress has to be the most uncomfortable I've ever encountered. We decided to sit up all night reading while sitting in the chairs provided. They need voilles on the window for privacy, they don't provide breakfast. The sash window was missing a side rope support so you couldn't open the window safely. The paper on the ceiling is peeling at the edges. They need a table lamp near the tea tray so you can see what you're doing, and the bathroom is too dark the hook on the bathroom door was missing . I could go on but really life is too short .

Comfortable bed, lovely shower,plenty of coffee ☕️ tea,sugar

Was a little low on the detail of broken items like drawers, screws under TV hanging off wall,no hanging for robes or else toothbrush holder,maybe another shelf in bathroom missing bulb in ceiling light

Good location, clean

unmanned, unserviced, no food, no breakfast, pubs only, no restaurants

The rooms appear to be partially refurbished recently in the main bedroom area.

Noting like the description or the photos.No food being served just a drinking / Karaoke pub Pub shut at 8 so had to walk around town trying to find something to eat after a 5 hour drive.Un-secure parking down a dark alley and in the towns pay & display car park. No hot water in the shower.

The staff and management were very welcoming and flexible with my check-in and even showed me how to get to the car park.

Very good

Lovely room, comfortable bed. Lovely staff. No complaints here

Well appointed clean and comfortable bed

Good sized rooms in a good location and nice bathroom.

The tv was small and the beds gave me a sore neck and one of the windows wouldn't open and the stairs were a killer.

Friendly saff, Cleanliness and close proximity to town centre

Comfortable bed, friendly staff.

Very noisy town center location (Friday & Saturday Nights). Hoolie vans and trouble kicking off in streets, noisy area near to Taxi rink.To make matters worse Town Council cleaners appeared at 7am on Sunday, right outside the hotel and square with a noisy leaf blower to clear up all the litter from Saturday night, this went on for an hour at least..!

The room was a good size, with a comfortable bed and a decent shower. The staff were friendly and welcoming.

It would have been ok if it wasn’t in Haverfordwest! The noise from the city square outside was ridiculous, with drunk locals arguing loudly until 3am and boy racers noisily tearing through the city. We booked at short notice, midweek, and paid well over the odds for what was a basic room above a pub. There was no hairdrier for my wife. The floors were noisy and creaky. Honestly, if you think you need to stay in Haverfordwest, think again.

Not very impressed.

Bed Uncomfortable, Shower not working properly, no Bath Mat, no Milk for Tea or Coffee, No Housekeeping..

Great size room for us and the bar downstairs was amazing with the karaoke/music and the staff are so friendly and welcoming. We can’t fault it at all we was location to few pubs, and close to our friends we was visiting.Perfect for us we would definitely stay again

Nothing, it was amazing and everyone so friendly

The manager was very kind to my husband and i when we arrived. We appreciated the way he welcomed us and the way he made sure we were comfortable .We could tell he had established a relationship with some of the guest from the way they talked.I am not surprised that customers returns .

Lovely hotel with friendly staff and central to everything.

No breakfast offered. We stayed on a Saturday and it was very noisey until about 3am outside when all the pubs and clubs closed.

Elise was absolutely brilliant, couldn't do enough for us. She is an asset to the Hotel. She certainly looks after guests.

The room was comfortable but could with a bit of tlc.

The location

The difficulty parking. The hotel does not have its own parking. The town car park is near but very badly sign-posted. No breakfast was a major problem as the conference bus departed at 8.40 and breakfast could not be found in town before 8. This should be made much clearer in the details.

It was quiet and the room was om

3 flights..no fire escape.No breakfast, N staff around. room not made up over the week... One expects more from a hotel

Location was good and reasonable size room. Staffordshire at check in were friendly and the 10% off food at a local pub was good

Single room but had 2 chairs, should have been 1 chair and a small table. Very warm and even though a fan was in the room windows were painted shut so no cool air at night. Bed very uncomfortable with a squeaky headboard. Bathroom has a floor mat and a small towel.

Staff

Wet/ damp bedding, no coffee table , carpet was wet towel rack broken. No biscuits