The Union Inn

Nothing, do not book here during COVID

Was still charged the full price of my hotel despite announcement of new COVID restrictions placing the area where I live as well as the area where the hotel is located in tier 4 and 3 respectively, and cancelling 7 days in advance

The location and its historical feel were great. It stands in the town center which is very close to the sea side and to the ferry which made it very easy for us to get in and out with ease. The pub is a quaint English pub with great food and reasonably priced drinks. Everyone we met working in the pub was friendly and as helpful as they could be. The bed in room 6 was very comfortable and the view of the see was lovely.

We stayed in room number 6 our first night which is on the top/attic floor with slanted ceiling. The highest part of the room was 1.85 meters high and that was the space that smoke alarm and chandeliers were positioned. We tried to book the “king sized” room when we reserved because I’m 2 meters tall, but because of the height of the room we were given, I had to move around the room crouched, constantly hitting my head on the ceilings and fixtures, including when I sat on the toilet. Additionally, there was an odd plumbing event when sink in the bathroom made loud bubbling noises in the morning that was followed by a very off putting smell that lingered. The staff couldn’t give us another room that night because they were fully booked. The property was able to accommodate a room change for the second night of our stay, but the next room wasn’t great either as it had a disgusting smell coming from the shower drain anytime we used it. We appreciate the effort of the staff to accommodate the room change, but sadly the set up of room 6 and the smell of room 4 leaves us not keen to recommend stays in them.

Breakfast was good both days!

For some bizarre reason the radiator was on upstairs and the place was already crazy hot due to weather. Response from landlord when asked to turn it off was 'its on a timer' then when the guy left the comment was...don't know what he wants me to do, not like he is sleeping near it.The hot air has to go somewhere.

Not great very noisey

Very noisy room was pleasant but the lady who served me was slightly rude won’t be staying here again

Great location and wonderful breakfast,Room had tea coffee and bottled water.

Could be a bit noisy when they had live music on .

Room was very clean and nice and warm.

We loved everything about this pub! The room was amazing and stocked with drinks. The pub and staff were friendly and food was fantastic

So peaceful. Great location near the water.

Check in was confusing as they couldn’t find my reservation.

Style of the room and size were lovely and great location.

The room just needed a really good clean.Dusty light fittings, hairs in the bath and on the bedside table. Dusty skirting boards. Down the side of the wardrobe I don’t think has been cleaned since it was decorated.

A real cracking hidden gem. We travelled from Ireland to visit family on the Island, and from stepping in the door we received a very warm welcome. The room was beautiful and so comfortable, and a great shower with shampoo and body wash that would rival spa products. Everything you need is there. We had the breakfast which came with our room and it was wonderful. Everything cooked fresh, and all exceptional products. 10/10. Thank you for having us!

Beautiful room Breakfast was first class Great location

Great location close to the seafront. Cowes is a lovely little town. The bar was very lively which we liked.

We didn't have any complaints.

Great room, and the breakfast was fab. The location is super with literally meters away from the sea front.

The room was clean and organised, the view was amazing especially with the seagulls in the morning.The staffs were very polite. The breakfast was very good and my family enjoyed the stay

Things that may be could improve is the waiting time on ordering food.As my children wanted more but the queue was too long.It would be nice to have a toilet brush in the bathroom.

Lovely warm comfortable room, above a pub didn’t hear a peep.

Nothing everything was perfect

Lovely place.. very cute pub , loved the roaring fire in the center they had going even early in the morning .. lovely decor.. rooms were cozy and well stocked water , coffee etc

Hotel was in a very good location! Very friendly and helpful staff! Breakfast was very good!

Sloping ceiling in room! Couldn’t sit up in bed!

Lovely local pub with comfortable rooms, staff were all really friendly and helpful.Good value for money

Need to pay a little more attention to cleaning of the bathrooms

I and my family stayed at the Union Inn for a couple of nights. The hotel and restaurant bar met our expectations, hotel cleanliness and perfect size of the rooms are great. The staff and owner were very friendly; they accommodated us nicely. Also, the location of the hotel is superb, very central; the food and breakfast we really enjoyed; it was excellent value and delicious, owner should be proud and the place is very recommendable.

Nothing we don't liked, the place is perfect and recommendable

Great location close to everything going on ,plenty of things to see and do and close to the ferry terminal.breakfast was very nice so we're the staff.

hard to get a drink of an evening as too many bar stools block the bar.very busy and compactshower was difficult to turn around in and get in and out of room smelt of smoke in the morning .