Commercial hotel

The room was perfect, a good size comfortable bed, a nice desk, a good bathroom with a shower and hot water. Just what I needed. The staff in the bar were very helpful and pleasant. It is located in a good central location for Thurso.

It wasn't immediately obvious upon arriving that it was the hotel. Whilst the bar was lovely and friendly on the Friday night, there was a dangerous edge to it on the Saturday night. While they don't do food and that was known in advance, it can be difficult to work out where exactly DOES do food, especially if you arrive in the dark.

Spacious room, comfortable bed, large bathroom with shower. Tea & coffee, tv. Everything needed for overnight stay.My train journey was heavily delayed (by 5 hours!) but I was able to keep in touch with Kerry at the hotel by texts/phone, who was very helpful and late arrival was not a problem. Fortunately the welcoming hotel bar was still open when I finally arrived

All good

Great hosts, fabulous service Warm and cosy

Duvet too warmNot enough coffee and milk but I didn’t ask for more

Location was fine

Dirty linen . Bed bugs or fleas. The smell of dog urine in the foyer area was extremely strong and carried on thru to the room. The mat or carpet is covered in it. Noisy beer garden right near window but noise did close down about 11 pm Plus it wasn’t affordable for what we got at all. Couldn’t wait to get out of there

Very nice rooms with a very comfortable bed, slept like a log on both nights I stayed. Very friendly staff, always asked if everything was ok. Will definitely be staying there again. Got treated to live music on the Saturday with a great atmosphere.

Shower pressure was a bit low but was plenty hot enough

The room was very spacious, bed was comfortable. Had the best nights sleep!! Brilliant bar downstairs busy and staff were very helpful.

location of this hotel is ideal. very friendly staff, room was very clean

Personally wouldn't book here again

The general cleanliness of the room was very poor, initially as i walked into the bar to collect the keys my feet almost stuck to the ground. The room setup is very tacky and seems nothing like the photos. No locks on the door so i couldn't leave any valuable. The room itself was poor standards, Hairs in the bed either from and old grey person or a grey animal, long hairs in the shower and the bathroom.my overall thought was the room hadnt been cleaned. The bed sheets in my opinion are someone's personal ones that have been used for guest, bleach stains and very worn.Absolutely zero facilities. Iron board ETC.I checked in and checked out within 15minutes, 10 of those minutes i spent trying to fight with the outside door trying to gain access to the building. Locks as old as the bed sheets. Both very worn and need replaced.

Lovely room friendly staff

Excellent room.

Noise from bar late at night.

Good