Belvedere Guest House, Great Yarmouth

Stranded at midnight with no contact, refund me now

Everything

Jackie and Kelley very helpful at all time Staff was great support and help Any help needed they all wonderfull

Last minute changes not informed correctly once relocated wonderful stay

Location was good, property was clean and good value for money

Some door handles were loose and the shower didn’t work

Bad

I booked for a night on the site when the guest house was closed for refurbishment but still advertised on your site . I rang the owners who are based in London who told me the guest was closed and promised a full refund ....i have only recieved £2 so am not impressed !!!

Got to the hotel and told that we were going to go to a different hotel 2 miles Away from the original hotel

Because they gave me the wrong hotel and had to walk 2 miles

As the Belvedere was closed for maintenance we was relocated to the Carlton hotel this was imense lovely hotel room was what it was for what we paid bed was comfy tea was plentyfull lady on reception was first class and so helpfull would deffo return to the Carlton

Belvedere was closed fo maintenance but we was bot informed of being relocated until we got to the door and there was a number to ring Very poor communication

For a start it was was empty no-one there but u took the money kept sending texts to us had to be relocated so not a good start

That you advertise on booking.com take people's money when your clearly not even open

Location, friendly staff

Price of food drinks ie tea and fact that no bacon or sausage is served

Gross

We got relocated to fjaerland hotel it was disgusting, mouldy walls, dirty room. Horrible experience

There was a cafe close by,the sea was within easy reach and it was quiet and peaceful

We missed our usual breakfast on suite but it was only a short walk to the local cafe and the weather was good for walkng

Clean comfortable and airy

It was close to the seafront and everything you need

I was sent to the dolphin inn hotel instead The bedroom was tiny Bed was uncomfortable Bathroom was very small side of the bath was broken and the room was constantly hot

Unfortunately there was an issue with our room at this hotel! However, they did transfer us to another hotel, very close

Bad

Never went to this hotel due to urgent maintenance issues we was transferred to a different hotel which was okay

Don't go there

Could not get in and the phone numbers did not work around 7 20 got a phone call from some one about a different place but it was not antil the next day whe I saw I had a voice message on my phone thzy had move me to a decent hotel not good enough to properly let me

Breakfast and staff really good. The food was great and with excellent variety . The food was all very good with a great selection.

For me and my wife don’t have any problems at all and will stop there if available always.

Never stayed there ,booked redirected to the dolphin Hotel after booking. Not impressed.

Everything ,didn't even see it

I had to go to another hotel because this was shut I think booking com should of said this hotel was closed

Nothing, booked it only to get there after a 6 hr drive and told it had shut down. Disgraceful.

Nothing, booked it only to get there after a 6 hr drive and told it had shut down. Disgraceful.

Great Yarmouth good time

No TV no bed only tea coffee making building wasn't safe rooms was open no locks working I was therefore 2 days then I had someone come said I cant be hear took me too gils hotel which I stayed 2 nights was better TV tea and making nice hotel