Heights Hotel

Very friendly staffGood breakfast

Room not refreshed every daySmoking area very poor

The room was cold with one small panel heater in the bedroom and a radiator in the bathroom which didn't get warm until the following morning. Breakfast was mediocre and the egs were overcooked and cold.

Those things mentioned above.

Big room nice and clean in the summer the views around the hotel would be amazing Good breakfast

Could be a bit better cheaper in price

Great breakfast, comfy bed, lovely views from restaurant. Helpful staff, thanks

Staff was very helpful food was brilliant value for money

We stayed 2 nights expected to have coffee and tea replenished went down to reception they gave us some

The viewThe huge bed which was comfy

It’s very dated and tired. Needs big renovation.

Well located and clean

Bar food (burgers) were the worst we ever had in our lives. Beds uncomfortable.

Great location, fabulous views. Staff were great. Room was clean. Bed was comfortable.

Room was a little small. Could do with a few more vegan options; especially for Sunday lunch and the murder mystery event.

Lovely and friendly staff and excellent location with great views

Food felt a tad pricey but breakfast was great

The location The food especially the included breakfast it was excellent. The staff were very helpful and friendly.

We cant think of anything to say that we never liked.

Cosy with everything you need - plus amazing views!

We’ve stayed here a few times now and the only thing we think could be improved is the coffee at breakfast, which really lets down what is otherwise a lovely experience!

The location is excellent, staff were ok

It’s tired and quite depressing, room are old and beds way past their best, they had no bread or pastries at breakfast, the hotels hot water failed and we had to move out to another hotel having has a messed day completely wasted and staff thought it was ok not having hot water in the morning as it was working on the day of arrival, staff were less than helpful

Clean, warm, lovely hotel with beautiful sea views from the restaurant. As a woman travelling on her own for work, I felt very comfortable. The food was of a very high standard and the staff were attentive and friendly. I loved the robot who served me at lunchtime in the cafe!

I liked it all. So good to find a hotel with character rather than a chain brand with identical outlets in every town.

The hotel is in a great location with beautiful views of the sea and the mainland

The room and bathroom were a bit run-down and not very clean

The breakfast was very nice with plenty of choice. All the staff were very helpful to us a couple in our late eighties and not very steady on our feet. Thanks to them.

Amazing view from the hotel restaurant

Breakfast choice limited, Could have been a lot better.Food presentation was poor didn't look very appealing fried eggs had been sat under the heat lamp too long like rubber.Hotel very very tired it was more like an army barracks

The view from the restaurant is exceptional and is the main reason we always stay here.Breakfast was great as were the evening meals that we had.The original room we had didn't have any heating on, but the staff instantly arranged for us to have a room with an electric heater, no fuss, no bother at all.

There was nothing we didn't like.

A good hotel, the staff were all exceptionally friendly, they took the time to interact with us.Food was excellent, both breakfast and evening meal.Spotlessly clean, we stayed at The Heights back in 2002, you always worry, would we be disappointed returning, we need not of been concerned!

Nothing!

Venue, views, catering, friendly staff team.

I would have appreciated a thinner pillow. Otherwise, we had an excellent experience at The Heights.

Location and room

1st night evening meal one dish not great quality and no discount offered even though only ate vegetables and 3 bites of fish pie.