3 Star Hotel

The Aqua

Castletown, Portland, United Kingdom View Map

$141 nightly

includes all fees

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The Aqua

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About

Located on Castletown Beach and surrounded by the ocean, The Aqua offers modern bedrooms with sea views, free Wi-Fi, free parking, a restaurant, a café and a bar. The bedrooms are modern and have a bathroom with a bath and a shower. Other facilities include TVs and tea/coffee, and most bedrooms have views of the sea. Breakfast is available at the Aqua Café, which is open all day. Evening meals and drinks are available in the Wreck Bar. Hotel Aqua is a short walk from Portland Harbor, Portland Castle and Chesil Beach and there are regular bus services to Portland Bill, Southwell Business Park and Weymouth. The new Castletown D-Day Center is directly opposite The Aqua.

210 Reviews

7.8Good
Cleanliness
8.8
Staff
8.9
Location
8.7

What Guests Say

  • “When I arrived, check-in was quick and easy. I dropped off my belongings and went out for the evening, so I don't know about the dinner,…”
  • “I was diving the next day so the location was perfect for a one night stay. Staff were helpful and friendly. Dinner was excellent and…”
Show 50 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Accessible Rooms / Facilities
  • Beachfront
  • Non-Smoking Rooms
Show All Amenities

Room Options

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Exclusively for Priceline members Details

Double or Twin Room1/4

Double or Twin Room

194 sqft • 1 Queen, 2 Single

  • Bath or Shower
  • Body soap
  • Closet
  • Clothes rack
Triple Room1/4

Triple Room

194 sqft • 2 Single, 1 King, 3 Single

  • Bath or Shower
  • Body soap
  • Closet
  • Clothes rack
Single Room1/4

Single Room

173 sqft • 1 Single

  • Bath or Shower
  • Body soap
  • Closet
  • Clothes rack
Quadruple Room1/4

Quadruple Room

194 sqft • 2 Single, 1 King, 4 Single

  • Bath or Shower
  • Body soap
  • Closet
  • Clothes rack
Economy Double or Twin Room1/4

Economy Double or Twin Room

162 sqft • 1 Queen, 2 Single

  • Bath or Shower
  • Body soap
  • Closet
  • Clothes rack

Room Details and Photos

Room Amenities

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    What Guests Loved

    7.8
    Good

    Based on 210 reviews

    Location

    8.7

    Cleanliness

    8.8

    Staff

    8.9

    Overall Quality

    7.9

    Pros +

    • When I arrived, check-in was quick and easy. I dropped off my belongings and went out for the evening, so I don't know about the dinner, but I know it was served. When I got back at 12:30 AM, the staff members who were still up were very helpful and friendly. As someone who often travels alone, it was nice to experience a community vibe. The bathroom was clean, and the Wi-Fi worked properly the whole time without buffering and with an easy login process. Additionally, there was a fridge in my room, which was extra helpful. In the morning, the staff were very accommodating and attentive to my dietary needs, and the breakfast buffet was beautifully arranged. I even had a bit of fun playing the piano during breakfast!
    • I was diving the next day so the location was perfect for a one night stay. Staff were helpful and friendly. Dinner was excellent and breakfast was just right for a day out at sea. Very good value.
    • Location, quiet room, sea view, home cooked meals.

    Cons -

    • technical problem- something was wrong with the hot water in the shower it was either freezing or too hot to the touch.... hope this can get resolved for next time!
    • There was nothing I didn't like.
    • Beds could be more comfy.
    Business Traveler (41)Solo Traveler (130)Traveling as Couple (244)Family with Young Children (180)Family with Teens (4)Senior Traveler (4)Group Traveler (94)Total (458)
    10YittyPosted on: 8-16-2025

    When I arrived, check-in was quick and easy. I dropped off my belongings and went out for the evening, so I don't know about the dinner, but I know it was served. When I got back at 12:30 AM, the staff members who were still up were very helpful and friendly. As someone who often travels alone, it was nice to experience a community vibe. The bathroom was clean, and the Wi-Fi worked properly the whole time without buffering and with an easy login process. Additionally, there was a fridge in my room, which was extra helpful. In the morning, the staff were very accommodating and attentive to my dietary needs, and the breakfast buffet was beautifully arranged. I even had a bit of fun playing the piano during breakfast!

    technical problem- something was wrong with the hot water in the shower it was either freezing or too hot to the touch.... hope this can get resolved for next time!

    10GeorgePosted on: 4-22-2025

    I was diving the next day so the location was perfect for a one night stay. Staff were helpful and friendly. Dinner was excellent and breakfast was just right for a day out at sea. Very good value.

    There was nothing I didn't like.

    10WanttoexplorePosted on: 2-11-2025

    Location, quiet room, sea view, home cooked meals.

    Beds could be more comfy.

    5AlistairPosted on: 11-23-2024

    The staff were courteous and professional and put on a nice breakfast in the morning through a very pleasant chef. The hotel is right on the water which is lovely and in a fascinating old dock full of history.

    The dockside is both one of its pluses and its biggest weakness. As you would expect a working dock is rather noisey. So just go assuming that there could be noise at night. That won't bother most folks mind, as its not exactly ear shattering noise, more a distance odd rumble. The rooms are also a bit sparse.

    9NicolaPosted on: 10-26-2024

    good position, parking, option of single beds for 3 sharing was good, spare pillows, great shower

    a bit of a flushing issue with the toilet that I lifted the top and fixed

    5StuartPosted on: 9-17-2024

    It was clean but very basic the girl in reception was very helpful and pleasant

    The room was cold and noisy from other residents and the breakfast was a small poor selection and the chef was not helpful at all with the food

    8KerryPosted on: 9-9-2024

    Excellent location. Staff really friendly and helpful. Very clean room.

    Lack of mirrors in room. Breakfast could have been hotter.

    9DimitarPosted on: 8-27-2024

    Good single room. Nice and clean.Breakfast was good. StaffY was very friendly.

    There was no shampoo. Only hand wash.I have been told that it can be used as a shampoo. Not sure about that.

    8ClairePosted on: 8-27-2024

    Great location. Some of the beds a little uncomfortable apparently but overall good hotel and helpful staff.

    8HughesPosted on: 8-27-2024

    The location and the clean room is something important for me and it was met at Aqua hotel

    Not much reception area to chill out

    6TristanPosted on: 8-26-2024

    Location was great, feel of the hotel was nice, kept a running aqua theme

    TV kept loosing signal, remote control didn't work, bed was creaky and mattress needed replacing, went to shower around 7:30am and there was very low water pressure

    7DeboraPosted on: 8-26-2024

    the sea view

    few parking spaces. scrambled eggs were not good. no variety in breakfast.

    7MichaelPosted on: 8-26-2024

    The hotel restaurant and bar are great to have. The room was clean and comfortable for my stay. The staff were friendly and accommodating. The hotel was located really conveniently for Portland Harbour, where I was spending my days on my trip!

    The room was a little basic, but all I needed for my stay.

    8KerryPosted on: 8-26-2024

    Location was amazing friendly staff and beautiful breakfast

    Location

    6BartPosted on: 8-22-2024

    Personnel very helpful

    Too expensive for what is offered, no restaurant

    8DavidPosted on: 8-22-2024

    A decent breakfast was included.Rooms were clean and comfortable.

    8PelmitoPosted on: 8-16-2024

    Good location, food and staff. Close to beach and places to eat. Separate entrance for guests..

    Very noisy water pipes every time someone uses water, even if someone in different room is using water. Limited parking. No beer on tap in bar..

    10MagdalenaPosted on: 8-14-2024

    The property has beautiful, boutique decor. The location was perfect for our requirements and the view of the marina was just perfect.

    8SimonPosted on: 8-5-2024

    Nice, welcoming place with friendly, helpful amd communicative staff. Good home cooked food - ie not stuff out of a freezer. Nice piano.

    10JeffreyPosted on: 7-29-2024

    Good food. Hot drinks not so hot nearer to 9:00am

    Info great regarding where to park but did not give how or where to check in especially when doors are closed (e.g. 7:00pm)

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Beachfront

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Accessible parking

    Health & Safety

    • Health Services
    • Daily disinfection

    Accessibility

    • Handicapped Rooms/Facilities

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 10:00 AM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Please note that parking is subject to availability, as parking spaces are on a first come, first serve basis. There is also a public car park adjacent to the property.

    Location

    The Aqua

    Castletown, Portland

    Discover the AreaPortland

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