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About
Located on Castletown Beach and surrounded by the ocean, The Aqua offers modern bedrooms with sea views, free Wi-Fi, free parking, a restaurant, a café and a bar. The bedrooms are modern and have a bathroom with a bath and a shower. Other facilities include TVs and tea/coffee, and most bedrooms have views of the sea. Breakfast is available at the Aqua Café, which is open all day. Evening meals and drinks are available in the Wreck Bar. Hotel Aqua is a short walk from Portland Harbor, Portland Castle and Chesil Beach and there are regular bus services to Portland Bill, Southwell Business Park and Weymouth. The new Castletown D-Day Center is directly opposite The Aqua.
210 Reviews
- Cleanliness
- 8.8
- Staff
- 8.9
- Location
- 8.7
What Guests Say
- “When I arrived, check-in was quick and easy. I dropped off my belongings and went out for the evening, so I don't know about the dinner,…”
- “I was diving the next day so the location was perfect for a one night stay. Staff were helpful and friendly. Dinner was excellent and…”
Top Amenities
- Restaurant
- Free Internet Access
- Accessible Rooms / Facilities
- Beachfront
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Double or Twin Room
- Bath or Shower
- Body soap
- Closet
- Clothes rack
1/4Triple Room
- Bath or Shower
- Body soap
- Closet
- Clothes rack
1/4Single Room
- Bath or Shower
- Body soap
- Closet
- Clothes rack
1/4Quadruple Room
- Bath or Shower
- Body soap
- Closet
- Clothes rack
1/4Economy Double or Twin Room
- Bath or Shower
- Body soap
- Closet
- Clothes rack
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What Guests Loved
Based on 210 reviews
Pros +
- When I arrived, check-in was quick and easy. I dropped off my belongings and went out for the evening, so I don't know about the dinner, but I know it was served. When I got back at 12:30 AM, the staff members who were still up were very helpful and friendly. As someone who often travels alone, it was nice to experience a community vibe. The bathroom was clean, and the Wi-Fi worked properly the whole time without buffering and with an easy login process. Additionally, there was a fridge in my room, which was extra helpful. In the morning, the staff were very accommodating and attentive to my dietary needs, and the breakfast buffet was beautifully arranged. I even had a bit of fun playing the piano during breakfast!
- I was diving the next day so the location was perfect for a one night stay. Staff were helpful and friendly. Dinner was excellent and breakfast was just right for a day out at sea. Very good value.
- Location, quiet room, sea view, home cooked meals.
Cons -
- technical problem- something was wrong with the hot water in the shower it was either freezing or too hot to the touch.... hope this can get resolved for next time!
- There was nothing I didn't like.
- Beds could be more comfy.
When I arrived, check-in was quick and easy. I dropped off my belongings and went out for the evening, so I don't know about the dinner, but I know it was served. When I got back at 12:30 AM, the staff members who were still up were very helpful and friendly. As someone who often travels alone, it was nice to experience a community vibe. The bathroom was clean, and the Wi-Fi worked properly the whole time without buffering and with an easy login process. Additionally, there was a fridge in my room, which was extra helpful. In the morning, the staff were very accommodating and attentive to my dietary needs, and the breakfast buffet was beautifully arranged. I even had a bit of fun playing the piano during breakfast!
technical problem- something was wrong with the hot water in the shower it was either freezing or too hot to the touch.... hope this can get resolved for next time!
I was diving the next day so the location was perfect for a one night stay. Staff were helpful and friendly. Dinner was excellent and breakfast was just right for a day out at sea. Very good value.
There was nothing I didn't like.
Location, quiet room, sea view, home cooked meals.
Beds could be more comfy.
The staff were courteous and professional and put on a nice breakfast in the morning through a very pleasant chef. The hotel is right on the water which is lovely and in a fascinating old dock full of history.
The dockside is both one of its pluses and its biggest weakness. As you would expect a working dock is rather noisey. So just go assuming that there could be noise at night. That won't bother most folks mind, as its not exactly ear shattering noise, more a distance odd rumble. The rooms are also a bit sparse.
good position, parking, option of single beds for 3 sharing was good, spare pillows, great shower
a bit of a flushing issue with the toilet that I lifted the top and fixed
It was clean but very basic the girl in reception was very helpful and pleasant
The room was cold and noisy from other residents and the breakfast was a small poor selection and the chef was not helpful at all with the food
Excellent location. Staff really friendly and helpful. Very clean room.
Lack of mirrors in room. Breakfast could have been hotter.
Good single room. Nice and clean.Breakfast was good. StaffY was very friendly.
There was no shampoo. Only hand wash.I have been told that it can be used as a shampoo. Not sure about that.
Great location. Some of the beds a little uncomfortable apparently but overall good hotel and helpful staff.
The location and the clean room is something important for me and it was met at Aqua hotel
Not much reception area to chill out
Location was great, feel of the hotel was nice, kept a running aqua theme
TV kept loosing signal, remote control didn't work, bed was creaky and mattress needed replacing, went to shower around 7:30am and there was very low water pressure
the sea view
few parking spaces. scrambled eggs were not good. no variety in breakfast.
The hotel restaurant and bar are great to have. The room was clean and comfortable for my stay. The staff were friendly and accommodating. The hotel was located really conveniently for Portland Harbour, where I was spending my days on my trip!
The room was a little basic, but all I needed for my stay.
Location was amazing friendly staff and beautiful breakfast
Location
Personnel very helpful
Too expensive for what is offered, no restaurant
A decent breakfast was included.Rooms were clean and comfortable.
Good location, food and staff. Close to beach and places to eat. Separate entrance for guests..
Very noisy water pipes every time someone uses water, even if someone in different room is using water. Limited parking. No beer on tap in bar..
The property has beautiful, boutique decor. The location was perfect for our requirements and the view of the marina was just perfect.
Nice, welcoming place with friendly, helpful amd communicative staff. Good home cooked food - ie not stuff out of a freezer. Nice piano.
Good food. Hot drinks not so hot nearer to 9:00am
Info great regarding where to park but did not give how or where to check in especially when doors are closed (e.g. 7:00pm)
Amenities & Policies
Amenities
Swimming & Soaking
- Beachfront
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Accessible parking
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 10:00 AM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note that parking is subject to availability, as parking spaces are on a first come, first serve basis. There is also a public car park adjacent to the property.
Location
Castletown, Portland
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