4 Star Hotel

Mandolay Hotel Guildford

36-40 London Road, Guildford, Surrey, - United Kingdom
View Map
Mandolay Hotel Guildford
1/93

About

Welcome to Mandolay Hotel, where history intertwines with luxury in the heart of Guildford. With no two rooms alike, you will discover 80 rooms that seamlessly blend modern amenities with the historic charm of the original building. Sink into Hypnos mattresses draped in Egyptian cotton bed linen and pamper yourself in your private bathrooms stocked with Molton Brown or Elemis products and plush amenities, including fluffy towels. Additionally, enjoy a selection of Taylors of Harrogate teas, Starbucks coffee, a selection of milk and Joe & Seph's Popcorn. After a day of exploration, unwind in 36 Bar & Grill, where specialty gins, wines and champagnes await. Just a short stroll away, Guildford High Street awaits, offering a fabulous shopping experience with its tempting selection of independent shops and major stores set around an attractive cobbled high street and beautiful historic buildings.

Guest Rating

8.4

Very Good

Based on 1,500 reviews

Location Of Hotel

9.2

Hotel Cleanliness

9.1

Hotel Staff

9.3

Overall Quality

8.5
Show 6 Verified Reviews

Room Options

1/5

Double Cozy

173 sqft • 1 Double

AdapterAir conditioningBath or ShowerBody soap

Room Details and Photos

1/6

Single-Snug

108 sqft • 1 Single

AdapterAir conditioningBath or ShowerBody soap

Room Details and Photos

1/11

Apartment

291 sqft • 1 Queen

AdapterAir conditioningBath or ShowerBody soap

Room Details and Photos

1/11

Executive Triple Room

270 sqft • 1 Double and 1 Single

Air conditioningBath or ShowerBathtub grab barCarpeting

Room Details and Photos

1/9

Signature Suite

345 sqft • 1 King

Air conditioningBath or ShowerBathtub grab barCarbon monoxide detector

Room Details and Photos

Guest Rating

8.4

Very Good

Based on 1,500 reviews

Location Of Hotel

9.2

Hotel Cleanliness

9.1

Hotel Staff

9.3

Overall Quality

8.5

Pros +

  • The welcome from hotel employee was genuine and helpful. He was friendly and polite, and smoothly sorted out a booking issue that we had online.
  • The staff was friendly, responsive, professional and helpful in every way. Location was good for seeing the city and travel around the city.
  • Location

Cons -

  • The coach house room that was given to us which should have been disclosed before arrival.
  • Parking is a nightmare! Extremely tight, difficult. Old. No elevator! No microwave, fridge, toiletries or hairdryer. No AC! Room & bathroom - very tiny for 1, but room was advertised for 2. You get a TV & tiny square desk, 2 nightstands. Wont return.
  • Shower pressure non existent. Bathroom too small, heating on 24/7 no control to turn off, plug didn't drain very well. Creaky floorboards meant early on was very noisy.

Business Traveler (395)

Solo Traveler (642)

Traveling as Couple (1106)

Family with Young Children (327)

Family with Teens (1)

Senior Traveler (37)

Group Traveler (208)

Total (1648)

1.0

Maurizio

Posted on: 12-10-2024

The coach house room that was given to us which should have been disclosed before arrival.

10.0

Sarah

Posted on: 8-19-2024

The welcome from hotel employee was genuine and helpful. He was friendly and polite, and smoothly sorted out a booking issue that we had online.

6.0

Paula

Posted on: 11-30-2023

The staff was friendly, responsive, professional and helpful in every way. Location was good for seeing the city and travel around the city.

Parking is a nightmare! Extremely tight, difficult. Old. No elevator! No microwave, fridge, toiletries or hairdryer. No AC! Room & bathroom - very tiny for 1, but room was advertised for 2. You get a TV & tiny square desk, 2 nightstands. Wont return.

6.0

Mr

Posted on: 11-30-2023

Location

Shower pressure non existent. Bathroom too small, heating on 24/7 no control to turn off, plug didn't drain very well. Creaky floorboards meant early on was very noisy.

Top Amenities:

Free Internet AccessHealth ServicesRestaurantPets AllowedBusiness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/Facilities
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are allowed upon request. Charges may apply.

Important Info:

Please note that parking spaces are available for an additional cost. Secure luggage storage is available after check out from 11 am-4 pm for £5 per room. Please note that an additional charge will be applied for early check-in or late check-out. The hotel asks for GBP 50 pre-authorization per room from a physical valid credit or debit card with chip and pin upon arrival. If not used for extras, the GBP 50 is not charged, and the bank or card provider is notified of its release immediately upon departure. When traveling with pets, please note that an extra charge of GBP 25 per night applies. Please note that a maximum of 2 dogs are allowed per room. Please note that pets are only allowed in Double -Medium & Double- Executive rooms.'Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Parking is subject to availability due to limited spaces. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of GBP 50.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Restaurant
Pets Allowed
Business Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities

Amenities & Services

Accessible parking
Accessible toilet
Business center
Daily disinfection
Facilities for disabled guests available
Free Wi-Fi
Lower bathroom sinks available
Non-smoking property
Non-smoking rooms available
Pets allowed
Professional cleaning services
Restaurant (special diets available)
Restaurant(s)
Wheelchair accessible

Top Hotel Destinations

$195
per night