The Paddocks Hotel

Staff were exceptional, very polite and welcoming. The breakfast was superb and the location was absolutely perfect. Bed was extremely comfortable and the linen very clean.

The hotel looks as if it is in need of a refurbishment. A little tired and worn

Comfortable room and good wifi service

There was a wedding on and this meant that the hotel did not open the restaurant or bar. Also, breakfast was open later than advertised, again due to aspects of the wedding.

Location and staff

It was an exceptionally hot day but only a top window opens and the room heated up like an oven.

Beautiful setting and well placed .Staff friendly.

Room not clean when we arrived. Toilet dirty!!!Very dated, bed very hard, not comfortable at all. Louvre doors on bathroom/ toil

Good food at restaurant, Clean room, Great value, Good location, Friendly Staff.

Walls are a bit thin and shower pressure a bit low.

Beautiful and peaceful location with incredible, kind staff and lovely food.

There was a small water problem as we left but the staff worked so quickly and kindly we didn’t notice!

Good location in Symonds Yat West. Nice river walk from the hotel. Parking worked well. Nice pension meal which we had in our room. Staff very helpful, welcoming and friendly. The bed was comfortable, and room and bathroom (bath) clean. We had hot water on tap for 24 hours. The only critique is that the fittings and decor are dated in parts. We knew about this ahead of our stay. It actually worked in our favour as we had full control of our radiator (we chose to switch it off) and could open the two windows fully and get loads of fresh air - we had the perfect temperature and humidity.

Staff were polite, welcoming and helpful

Our room was very dated and tired. Wallpaper was pealing from wall, bathroom needed replacing and bed covers were very worn

The breakfast was not included, although we paid for the room £100. The breakfast was £12 and it was cooked and continental. So we went to eat and there was nothing for the continental section except for cereal. The cooked breakfast was not great either, uncooked mushrooms, everything was oily and very small portion. Def did not deserve £12 !!!!!

My room had a huge gap between the door and the carpet. Like someone took a chunk of the door frame out. The heating not working- they had to bring me electric heater I found hair in the shower- not my hair. The bedspread had cigarette burns on itThe bathroom door’s knob was broken. The shower gel/shampoo was very very small, not enough for 1 shower even. Or to wash your hair once.

The Staff were extremely friendly and helpful. I liked the view toward the gardens and the landscape is simply wonderful. I liked the fact that the hotel owners is very alert and always concerned about the well being of her guests. She is very efficient , welcoming and approachable.

This question is not easy to answer, as a change may include cost and has not directly to do with my stay.However, the Arch sign 'The Paddock Hotel" at the top of the entrance rather gives the impression that I am entering an neglected factory facility. The first impression is not good as the pedestrian path on the left towards the entrance is completely run down and looks uninviting. Also somehow the kitchen bin area seems to be unhappily close to the room windows as aromas and smells come from there.

We had a family room. Myself partner and 2 toddlers and the room was perfect. We stayed in room 12, it was very spacious & beds were very comfortable.

Hotel & location was lovely. Only thing we didn’t like was breakfast. Didn’t taste freshly cooked. It was soggy and cold. So to us very over priced for something we didn’t eat after it was served. (Around £11 each) I would have much preferred to go else where and have a look round for breakfast but unfortunately with having young children it would have been harder to go elsewhere for breakfast.

Excellent breakfast, very friendly, helpful staff, good location at Symonds Yat by the river, comfortable lounge and garden.

The decor is a little tired.

The breakfast was good; the food was hot.

The shower was too hot, not powerful enough and the water went all over the floor!

Staff were excellent, brilliantly located for Symonds Yat and really comfortable bed.

Whilst the hotel was a bit dated throughout, that was fine - the shower however was rubbish.The worst thing though is that when we walked into the room there was an awful smell, which I presume was getting in from the drain outside. Quickly went once actually inside the room but definitely noticeable.

Hotel room very clean and comfortable. Beautiful peaceful gardens.Staff very pleasant and helpful.

Hotel needs updating.

Location

£12 for a luke warm breakfast and not much on the plate. Untidy garden's untidy patio to sit on. Needs a good revamp.

Staff were extremely welcoming and very friendly. Location was perfect for river walk, Symonds Yat Rock and Monmouth. Food in hotel, Pan Asian, was delicious

The staff were very helpful but we only had breakfast one day as the choice was very limited and food we received was not worth the price charged

We had a problem with the shower took ages to get warm and was not very powerful

The location and view to the river were great. The staff were very helpful and attentive.

Very helpful and friendly staff. The room looked like it had recently been refurbished and was very very clean. We had Asian food on the evening which was fantastic!! Only slight complaint the curtains didn't block out the light so woke early when the sun came up. Will definitely be going back. ??