Star Inn Hotel

Great location great staff. Very friendly bar area.

There was no food currently being served.

Location was great and staff friendly

The creaky floor

Location

Attitude of staff (male)No breakfast. Rooms were not value for money and were not very clean.

Good location for my needs

Dreadful staff no one available to check in I had to go and find them then they were off hand No toilet roll in bathroom took me 10 mins to find staff Whi didnt know wherever was kept No hot water in evening or first thing Expensive stay for a cold shower !!! I would not recommend in fact take it off your site !!!

Good location in centre of town close to river and restaurants. Room was clean and staff Friendly.

We booked a deluxe king room. When we were given the room we found it had not been serviced so we had to accept a family room with a smaller double bed. The facilities were basic and not what I would describe as deluxe. The room was could throughout our stay even with the radiator turn on full. I don’t know whether there was hot water as the hot tap still ran cold after several minutes. Fortunately there was a (basic) electric shower. There was a spotlight directly outside our room on the curtains let in light so made sleeping initially difficult until this was eventually turned off. I was then woken at 1.30 AM by someone hammering on the front door to obtain entry. The restaurant is permanently closed. The ‘tea and coffee maker’ is four Tetley teabags and some sachets of Nescafé. This is not a £155 experience and would not stay again

Room spotless and comfortable. We stayed in room 4. Great shower.

Upton on Severn is lovely. The lady who checked us in was lovely too. Easy checking from 12pm.

I paid for 2 rooms. One was £70 more expensive but was identical to the other room. Toilet in one room continuously flushing. No breakfast. No river view as stated in room details. TV not working.Forgive all of this, could see they were short-staffed BUT, response when I raised concerns was really annoying and rude from the bloke ( no idea what his role was):The toilet: "You need to put your hand in the cistern and pull it up! " (Refused to do this and they did rectify the problem)The room: "It is Booking.coms fault. They keep doing us over with putting false information on."The TV: "Must be the batteries" (DId nothing to rectify this)Cost of room: " Well you will probably be spending that at the festival, "after agreeing that the rooms were identical (No refund given or upgrade offered)Then, got a rant about why I should spend money at the pub and not the festival.Honestly, worst place I have ever stayed because of the attitude of that bloke. He also asked me if Lulu , who performed at the festival was still "fit".No apologies given. Also, took the money out of my account 3 days before we arrived despite free cancellation policy up to 24 hours before.

Bed was super comfy.. shower was good .. location excellent

Few things bit off.. ceiling lights and tv didnt work.. bathroom down needs shaving to shut.. noisy air-conditioning unit outside room 3 on the outside wall

Nice room with antique furniture

Stayed on a Saturday night and there was live music and noise until midnightShower wasn't that powerfulBe aware that there is no parking

It is well located not far from the River Severn and near the so-called “Pepperpot” church tower. The staff were extremely helpful in facilitating my early arrival (due to a wedding). The room was clean, neat and tidy, although the furniture was a bit dated and tired looking. The en suite, however, was modern and spacious. There was a kettle with tea and coffee-making facilities in the room. The bed was extremely comfortable and I had a great night’s sleep.

No breakfast provision when I was there, although it may perhaps be available at the weekend.

The stay was really comfortable. The staff were very busy with the weekend festival, but you couldn't fault how they tried to accommodate everyone.

The shower didn't work very well. It was fold more often than hot

Very good position

No staff to service the room ought to get the television working. Outside the hotel the seating area on the pavement was covered in cigarette ends

Beautiful clean room, we stayed here after a wedding, when we got back just before 10 there was a band playing in the bar below but it finished at a reasonable time and actually didn't bother us.(May have been the wine we'd consumed) The bed was very comfortable and the facilities were all we required.style very in keeping with the building and in a beautiful area.

Clean rooms

Music till 10-30pm ish but excellent after

Very convenient location for the festival everything on the doorstep really.

Had one room key for 3 people so had to leave it at reception, that was fine, except reception quite often was not manned so had to wait or go and find someone if one of us needed to go to our room. Not organised at all.

Breakfast good, had to pay on the day. The bar was good. Beds fine room spacious enough for us. We will go again

No car parking and the public ones were not many.

Great location

There was no ventilation on the room and it was loud

Bed was nice and comfy, and the location was convenient. Room was nice and clean.

No breakfast included. Location in the heart of a noisy area of a little town. Lots of noisy drinkers late into the early hours of the morning.

Reception poor. Individual in charge didn’t appear to know what was going on. At the time of booking in he told us that the person who should be doing the job was having a shower - bizarre! Loud noise ( music and communal singing) from the downstairs bar continued well past 1am so impossible to get to sleep. Even when the singing stopped and the music quietened, still an unacceptable level of noise continued. As far as I’m aware there was no organised event at the Star Inn that night.

Near the venue

Old and worn , very loud music from the bar until 2 and then still a lot of noise with the people still in there chatting . They should definitely advertise this if renting rooms, no sleep at all