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About
Cumberland Hotel is ideally located in Scarborough South Cliff, only 10 minutes' walk from The Spa complex and the beach. It offers en suite accommodations, free Wi-Fi throughout, a restaurant and a bar. All rooms at Cumberland Hotel feature a TV, tea/coffee making facilities, free toiletries and a hairdryer. The north facing rooms boast excellent views of the town. There is a restaurant in the ground floor, and a bar with ballroom, where entertainment is provided most evenings. The property also features a elevator that serves all floors. This hotel is located within 10 minutes' walk from Scarborough Rail Station. Scarborough Castle is only 5 minutes away by car, and there are 2 golf courses in a 3 miles radius. The North York Moors national park can be reached in 10 minutes' drive.
188 Reviews
- Cleanliness
- 8.6
- Staff
- 9.2
- Location
- 8.4
What Guests Say
- “Very pleasant staff and good breakfast”
- “Friendly, convenient,comfortable, but room(210) too hot, even with the fan on. Rooms not cleaned because of epidemic. We had 2 rooms,…”
Top Amenities
- Restaurant
- Free Internet Access
- Free Parking
- Accessible Rooms / Facilities
- Non-Smoking Rooms
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What Guests Loved
Based on 188 reviews
Pros +
- Very pleasant staff and good breakfast
- Friendly, convenient,comfortable, but room(210) too hot, even with the fan on. Rooms not cleaned because of epidemic. We had 2 rooms, one for 2 adults, one for mother & child.
- Location was good. I liked the choice of breakfast. Friendly staff.
Cons -
- Our room at the front was quite noisy with traffic and people coming and going so if we stayed again I would request a room at the back . Can¿t do much about noisy seagulls !! We would have preferred twin beds as the bed was quite small
- There was NO WiFi, even though the brochure said there was. I had to sit outside to connect.
- I cannot fault it
Very pleasant staff and good breakfast
Our room at the front was quite noisy with traffic and people coming and going so if we stayed again I would request a room at the back . Can¿t do much about noisy seagulls !! We would have preferred twin beds as the bed was quite small
Friendly, convenient,comfortable, but room(210) too hot, even with the fan on. Rooms not cleaned because of epidemic. We had 2 rooms, one for 2 adults, one for mother & child.
There was NO WiFi, even though the brochure said there was. I had to sit outside to connect.
Location was good. I liked the choice of breakfast. Friendly staff.
I cannot fault it
The Staff were lovely,made you welcome and helpful. The room was nice and warm,comfortable twin beds. Plenty of tea and Coffee etc. The cooked breakfast was outstanding,plenty of toast offered and hot drinks. Just a wonderful place to stay, Thank you Cumberland Hotel.
Nothing could have made it any better,it was just perfect.
Good location
The room looked a little tired and out dated although the bed was very comfortable. The TV and kettle were was placed on the dressing table which made it impossible to use the dressing table to get ready. Couldn’t move either as the plugs were behind the wardrobe!
LocationCost Very helpful and polite staffRoom size Breakfast
Nothing dislike
Very nice room very clean and staff was so thoughtful specially the ones in the dining room and reception staff
The hotel was spotless and very welcoming nice docor the staff was very friendly and helpful the lady behind the bar was helpful but don’t think she likes to smile not very welcoming room was lovely and warm pillows were very comfortable just what s needed after walking miles
The bed was bit firm but still comfortable still slept very well
Very clean hotel with very attentive staff
The room was too warm for us even with the radiator off, but it hasn’t put us off this hotel.
Nice , good location, great restaurant manager
Couldn’t book in for the evening meal as coach party function
Lovely staff, warm welcome, great food
Excellent staff, so friendly and helpful. Clean rooms, smelled fresh and great shower. Fab location and parking easy, skipped breakfast so can't comment. Staying Saturday to sunday meant slightly later check out - ideal! Amazing price compared to others we've stayed at.Would definitely recommended and shall return.
Only personal preference and rare to find in twin rooms - but for an optional twin with x2 double or 3/4 beds rather than single one for extra comfort. For the price and great everything else can't complain!
The staff were really friendly, loved the entertainment laid on
Would have preferred breakfast to have been served earlier
Location is good as it is only a gentle incline from the Valley Bridge. All the staff have been absolutely lovely and very accommodating. Our room was warm, we were visiting in November, but the windows open a little so were able to regulate the temperature quite well. The beds were very comfortableand the bathrooms were absolutely fine, so all in all a really good little place to stay.
The only downside to this property I would say, would be that the walls are a little thin. We could hear next door’s television and conversation very well indeed! I think there is generally an older Clee so it’s not like they were partying until three in the morning, so this was not a problem.
Central . Clean and staff very good
Very busy at breakfast time : had to wait a while to get served . Staff were efficient
Able to park in front of hotel
Room cold, had to turn on radiator in bathroom approx 2 hrs for room to warm. We were on the lower floor, underneath the function room and heard the music at night....this hotel caters mainly for coach parties, I was the youngest one there ! And I'm 65.....breakfast was served 8-9am, so the coach party could be ready for any outings....not a choice of coffee, instant coffee only ! Would not return to this hotel Coach parties get preferential treatment, not bothered about ' Joe Bloggs'
Lovely helpful reception. Good parking. WiFi good
Rude staff in dining room. Waited 30 mins before anyone took our order. Was quite rude when we tried to get some attention. Rooms outdated.
Nobody came to take order for dessert even though meal booked. Also no tea offered at breakfast, no one came near to order some
Staff in restaurant need to be aware who they are serving. No tea or coffee offered for breakfast
Staff are amazing and no buffet breakfast! It's nice that it's brought to your table. Hotel warm and cozy too
I like the position of the hotel, near South Cliff top - fairly quiet area but close enough to beach and shops. Very clean, nice double bedroom with all facilities.
Very very warm in bedroom, even with windows open - but there was a fan in the wardrobe. One side of mattress sloped down slightly. Paid for an evening meal which was delicious but very few vegetables on the plate (2 slices of carrot and half a dozen cubes of parsnip)
Amenities & Policies
Amenities
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 4:00 PM |
|---|---|
| Check-out | Before 10:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note that parking permits are available to park on the road. They can be obtained from the hotel for GBP 1 on arrival. Please note that the 24-hour front desk is covered by a phone service from 01:00-07:00 Monday to Sunday.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Location
Belmont Road, Scarborough
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