Macdonald Tickled Trout Hotel

Location

Traffic noise, the fencing outside spoils the views of the river

Terrible

Stains on beds No one had key to let me into gym in morning Ash trays overflowing .Outside area dangerous / fag ends everywhere Needs renovated Asked for payment for supplement at breakfast before we even had tea / coffee

Location

Hotel looked very tired, vacuum cleaner left in reception for the entire stay. lack of staff & customer service. Communal areas very tired require attention. Bathroom had black mould, extractor fan didn’t work.

Location was convenient and the staff were nice.

The hotel accommadation area is a bit worn.The corridor to the rooms had a bit of a stale smell and the walls could do with being painted.The bathroom was spacious but did notice the area around the hinges of the toilet lid could have been cleaner. The shower was OK but the temperature fluctuated a little bit. The window was not easy to close (partly not wanting to break it) so could hear some motorway traffic. The area around the windows I think needs smartening up including the net curtains. Quite a few negatives but wouldn't say no to staying there again.

Good evening meal. Comfortable bed.

Very poor lighting in the bedrooms

The breakfast and location was really good

The room was very rundown and bathroom wasn't very clean decided not even to use it for thr shower

The entrance very dull corridors smelled a bit damp the room itself was ok didn’t smell but needed a proper clean for instance spider webs on lights

Comfy bed

Clean, spacious room with decent bathroom; friendly and efficient staff. Location could not be more convenient for the M6 and the road noise is minimal considering how close it is.

It looks a bit tired and soulless and it’s on a motorway roundabout so hardly a pretty setting, but the room was much nicer than I expected.

The breakfast was excellent staff were fine

We felt the room wasn't to standard cleanliness only one pillow bathroom needed updating bath panel damaged room 208 we have stayed several times Andalways being satisfied

The view of the river was the best thing about it

Dirty, dated, uncomfortable , food overpriced, total overall cost of stay was overpriced. Customer service shocking . I have tried to contact the property for a refund but to no avail

Wouldn't stay here again.

First room I was given stank of cigarettes, second room had missed being decorated in a few years, had melted curtain, jaded and very worn furniture and mold and wooden panel swelling in the bathroom.Third room was ok.Hotel needs a massive refurb.

Facilities are good spacious dinner

Excellent Breakfast. Good Location Close to M 6

Some rooms require update

Locationvery close to M6

arrived 10 mins early, went into bar ordered 2 hot drinks, waited 20 mins then had to go up to bar to ask were our drinks were.Room cold, had to wait 30 mins for a staff member to come and check heater, faulty switch, bathroom smelt of damp and mattress was brick hard, hardly slept.In dire need of a revamp.Drinks expensive but food was good.

The public areas were great

Room was very poor - not very clean - bathroom door broken - extra lock on door broken - tv remote broken - ceiling falling in and more cobwebs than enough

Excellent breakfast (Stornoway black pudding available!). Nice room with view over the river.Very handy position, easy to access, just off the M6.

No negatives - all good.

Convenience. Just off the M6. Price was good for what we needed it for.

The decoration in the bathroom needs up dating. Paint coming off the ceiling. Also, did realise this until the morning, but not enough towels and the shower leaked all over the floor. Didn't report it as we had a quick turnaround. Didn't stay for breakfast as it was costly for a full English breakfast.

The location of the property was excellent . The view from the window was lovely. The bed was clean and comfortable

There was a dividing door in between our room and another and we could hear everything from the other room, when they put the television on it was like having the television on in our room. Our television remote did not work so we couldn’t change channels. There dried up noodles in our kettle . There was only one towel in the bathroom so we had to ask for another one and a clean kettle which to be fair were brought to us quite quickly . Also we had to pay for parking

View from room over the Ribble. 18 bird species identified! Restaurant food was quite good, though not exciting.

Bathroom was not as pristine as one would expect in a modern hotel. Bedroom and decor a little tired.

It’s was on route to another location

The floors were went when we arrived , the Wi-Fi didn’t work, the beds were hard/stiff and uncomfortable and the heating wouldn’t turn off so was super hot the staff were less then helpful