Hotel KAN-RAKU Saitama Honjo-Waseda Hinoki No Yakata

Excellent value for money. Highly recommmended.

Rooms were clean and beds were comfortable, and was close to motorway so makes a great stop for road trips.

There wasn't enough parking spots so had to park next door at the shopping carpark.

Very good location close to Honjowaseda shinkansen train station (5min walk). Some shops and restaurants also within walking distance (5-10min walk). Onsen bath directly at the hotel. Rooms clean, staff helpful and friendly.

The dining room closes every evening around 20:30pm. It could be left open until later time as there is no other gathering room in the hotel.

Room is large with many facilities, AC, TV, small fridge, kettle, hair dryer. There is free cold/hot green tea, barley tea and water from machine. There is an ice machine and microwave oven .Inside shower and toilet is very roomy. Towel and bed sheet are changed everyday. Onsen public bath is great with many includes free apparatus. Breakfast is best, typical healthy Japanese food which i love most. Staff continue assisting as much as possible.

None so far.

The room space is more extensive than in Tokyo, facilities are perfect for business traveling.Staff are friendly regardless most of them can't speak English, and they always try their best to provide service and support.

I booked the room via booking.com which requested payment in advance, that's not a problem for me.But I can't get the invoice either from booking.com or the hotel after more than 4 times contact to the customer service of booking.com and longer than one hour of discussion with the hotel staff.I have no idea why.booking.com continuously responded to me that they had forwarded my request for an invoice to the hotel and asked them to send me, booking.com explained even though booking.com facilitated the payment, the invoice can only be issued by the hotel. But that's not true, the hotel did not get the request forwarded by booking.com, and the hotel can't provide the invoice because they did not get the payment!I was a ping-pong between booking.com and the hotel, and that was my first experience in my 10+ years of international experience, and I have not received an invoice so far.PS: Please don't respond to me on how to get the receipt from booking.com, the receipt is stated as "Please note, this is not an invoice" in the end.

near to supermarket & train station

Breakfast was same menu every day..at least put more variety on seafood and vegetable

The onzen area was small but very nice, they don't allow people with tattoos tho

The parking we used was not even inside the location but at a mall nearby

Good location for traveling by car. Large enough and comfort room for one night stay. Free parking lot.

Smells of previous guest had remained in the bed cloth and toilet pot.

Very clean and comfortable !

Thin walls.

Its beautiful and relaxing

Nothing I can think of. It was awesome :)

Very good

Good

Very good

Exceptional

Very good

Passable

Pleasant

Very good

Exceptional