Hotel Route-Inn Seibu Chichibu Ekimae

Everything was great, good service and cordial staff. The breakfast was nice. Peace and quiet.

It would be nice if they would make the check out at 11:00. Currently it is at 10:00, too early! in my view. The check in on the other hand is too late, 15:00 pm!. So at the least they should do the check out one hour later at 11:00

The staff were very friendly and accommodating.

The bed and lounge chair were very uncomfortable.

Value for moneyFriendly and helpful staff

Dated fixtures

The room was spacious and had free breakfast that was delicious.

Lot of free parking spaces so it’s very good for those who drive. Room was big compared to Japanese standard and the bed was comfy. There’s also free coffee machine right at the registration.

It’s getting old but that’s about it really.

Location is near Station and some restaurant. Also close to Hitsujima park.

Old property, the aircon had weird smell.

The staff was very helpful and answered all my questions. They were accommodating of my requests. The location is great, close to everything. Nice breakfast and clean facilities. All in all very good value for the price. Some people complained in other posts about the beds being hard so I had that concern but actually I thought they were ok, soft but firm, just right, I slept fine.

At check in they asked for my id and to make a copy of it. They explained this was standard procedure in Japanese hotels but this is not true. I have stayed in other hotels in Chichibu and they never asked to make a copy of my id to later keep in the back office. I was very uncomfortable with them keeping a copy of my id since there is a lot of identity theft issues now days. I would like to come back to this hotel however if they don't change this antiquated policy I may not. Next time I will call in advance to make sure if they are ok with just verifying the information without keeping a copy. The Hotel owners and staff should understand that this is a security issue that all travelers are concerned about and once the guest identity has been confirmed there is no need to keep a copy although they can keep a ledger if they want a record.

Close to the station, nice breakfast

The only reason I am not rating this property as excellent is Because of this reason that I will tell you right nowI stayed at this property Due to me wanting to do a religious pilgrimage in this area. The last few temples are very far away and the public transport doesn’t get you to them properly.So I decided I need a taxi after speaking to the tourist information centre which is nearby. I went and spoke to the hotel reception and using my mobile phone with Google translate I explained my situation quite simply and easily. Which was I was quoted a price for a taxi for a couple of hours and when looking on the Internet is quite expensive, I asked if the hotel they be able to ring one or two taxi places that I would provide the phone numbers for just to get another price.The Staff member was rude and simply said no we cannot do that. I was quite shocked as I stayed in this hotel for five days and this is the attitude I’ve got. It was probably because I was not Japanese that I’ve got this Answer from the staff member. I have Stayed at other Japanese hotels and they have assisted me with other help that was a lot more complicated. The mere fact that he just said no they can’t do nothing and that was it to make one or two phone calls just to get a price is simply unacceptable. If you want to stay With a cheap hotel and good breakfast and stay here but if you need any help you think while you are staying in this area then I recommend you do not stay in this hotel

The breakfast was great and the lady at the breakfast room was very nice and kind.

The room was small and dusty. It was difficult to communicate with the front desk staffs because they don’t really speak English.

The breakfast was good - lots of options - very Japanese (of course, but sometimes there is a more western option). Rooms were very clean. I wish I had gone for two twin rooms, as my double room was quite small and the twin room that the kids had was much better (the twin room cost slightly more). The bathroom was nice and very clean. The room cleaning service each day was great. The area was fantastic and it was very easy to get around on the local train, which was close to the hotel. The food options in town were also excellent.

Just wish I had gone for a larger room - but the description on the website was very clear - that was just my fault.

Location

Very bad smell in roomBad airconditioning Noise and smell from kitchen starting at 5 AM when sleeping with open window

they had a nice breakfast with very friendly breakfast staff.

bed was very stiff but I like a stiff bed. front staff were okay.

breakfast is good even not much variety. room is clean and tidy.

furniture and facilities in room are oldthe two car parks under the building are small. Will need to use the parking lot across the road when those two car parks re full. This is not very friendly to visitors with luggage

Friendly staff, close to the station.

The bed is so hard, my neck hurt all day, couldn't sleep for more than an hour or two at a time.The breakfast selection was poor, the heating on the room excessive and the air conditioning on the breakfast restaurant was too strong.

Large rooms. Large beds. Clean and tidy. Extremely close to seibu-chichibu station (and not too far walk to Chichibu station). Staff friendly. Buffet breakfast (even in these corona virus times) was good.

While renovated in the not so recent past certain common features in modern rooms were missing. During this trip the lack of usb charging was most noticeable (cycling so had limited carrying ability glad I brought a charger, as the room did not have one). The AC is effective but loud.Denim junpei could use some replacement with something lighter and more comfortable.With all the road cyclists coming through town, perhaps add a road bike stand to the parking area.

Location. It is near the station.

It is old, very old. Pricey for an old hotel with broken wall paper and drawer. Everything looks old. It should be cheaper. The breakfast was not really good, except for croissants.

Near train station and onsen nearby.

No public bath

Very close to train station.

Location

Breakfast