Toyoko Inn Omiya eki Higashi guchi

It's very good hotel. Very close to the station. Nice staff, clean and good breakfast

Close to the station, clean room and lovely staff. Breakfast was also included in the price which is nice !

Nothing I can think of

Great locatiin close to train station . Good variety for breakfast . Easy to leave luggage .

Pillows were uncomfortable

Location to station was great - lots of eateries and shops close by.

My room smelled like a dirty ashtray, very unpleasant. Everything was clean, but the stale smell was overwhelming.

This was my second stay at a Toyko-Inn in Saitama Preferecture. As a consequence, I felt I haad an idea of what to expect. The staff at reception were warmly welcoming and patient as they helped arriving guests through the check-in process. The room as I expected; compact but with a spacious feel. The breakfast buffet was generous and varied. Free (24 hours) coffee in the same space. The previous time was in Asaka-dai, on the Tobu Line. I was reminded of how diligent and extremely cheerful the staff at breakfast are. As I plan to travel more around in Japan in the coming months, I applied for a Toyoku-Inn loyalty card. I made my application at reception in the evening and at checkout next day the card was ready for me.What to do nearby? There are many small streets with all kinds of restaurants and bars opposite the hotel. (Busy, and yet inaudible from my room). My plan was to visit the excellent Railway Museum. The weather was fine, so I walked the 1.5 km to the Museum and took the "New Shuttle" back to JR Oomiya Station. ("Mission Accomplished!")For those so inclined, I found a "British Style Pub" a couple of blocks from the hotel. Spacious, with "easy listening" music: it was one of the most relaxing of its type that I've visited anywhere in Japan.

Clean rooms and have standard as chain hotel

Room is too tiny and can't open suit case

Room space, clean, position, luggage locker

Breakfast ( maybe add something sweet for EU citizen)

Room are clean and the facilities are nice

Outside the hotel are quite noisy

Self check-in and check-out, in-house breakfast, very clean, great location.

No Western style breakfast available.

Great location, good rooms and nice breakfast.

All good

Location and clean and convenient way handling the any matters

- Staff very helpful no matter I can not speak Japanese.- Delicious breakfast- If you come to see the concert at Saitama Super Arena It's a good choice.

No have

Typical Toyoko Inn experience - clean, comfortable with good breakfast.

Bed a little on the hard size.

Location, price and breakfast. All the staff were very polite.

I was right above the kitchen so the noise of dishes woke me up every morning

Clean, good location about 5 min walk from Omiya JR station. The free breakfast was... OK but nothing special.

4pm check in, strictly enforced. Four staff at front desk, yet when you're finally allowed to check in, you have to do it yourself. I had 2 rooms booked so takes some time scanning passports etc. If you sign up to their loyalty prog for 1500 yen then you get to check in at 3pm. Overall impression: they didn't really want to provide service, maybe better if you're Japanese.

The location, the food, the staff who kindly and patiently guided me through the apps while setting up my online membership.

I liked how there were many elevators to accommodate all the guests. Shower options were great!

Room is a tight squeeze but that’s a bit to be expected.

Near to famous thrift shop and station. Breakfast is acceptable.

Too small.

Very close by to Omiya (Tohoku shinkansen) station. Nearby are 24hrs (Matsuya?) I think. Right in the heart of Saitama.

front desk services were excellent and greetings were verypleasant. Meal servers were very attentive and cleanlinesswere thru out.